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based on 84691 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I used your company previously and was very pleased with the results. This time, however, I was disappointed the quality of the service and the end result. It seemed from the start the tech kept saying how they couldn't guarantee that the grout would be clean or the carpet would clean up. Needless to say, I was not happy with the end results. Particularly for the cost of the service. I will think twice before using your company again. The tech the first time was very friendly and positive, while the tech this time was always saying what he couldn't do.
Ceaser was really great
Great service & professional staff/technician. Long time & repeat customer!
The best customer service!!!
This is the only company I will use!!
professional, friendly and efficient service.
As always, great service. Very friendly and professional
Great service and high quality product and results!
Zerorez was everything I hoped it would be and more! Thank you for the best customer service. I could not be more happy with the results. We truly appreciate the time taken to address the previous tenant dirt spots that became visible after treatment. You have made us enjoy our home all over again. We will definitely call Zerorez in the future.
We paid $366 with the bio treatment and our carpet still stinks. We called Zerorez because some of the dog pee smell was not coming out and needed professional help. We own a shampooer and clean our carpet regularly, and feel that the quality of work done was the same as if we did it ourselves. Please come redo it with the bio treatment. If not, please refund the money so we can get a different company out here. This location has really good reviews and we hope that you will stand by your quality of work. Thank you in advance for fixing this situation. Dan and Name removed
They did an awesome job of removing pet stains!
Great product, great pricing, and the staff are quick and efficient ! Hi
I have used zero rez for both my carpet and my tile cleaning for years and will never use anyone else! My house always looks and smells amazing .
Professional service and the worker arrived on time !
Carpets look great. Tech was friendly and knowledgeable. Fair price.
Robert the associate that came out was amazing. So far great!!
Pricing is high, service and products are good. Last longer than many
Very good products and excellent service. No mess and my carpet became very clean. Thanks zerorez
Our technician was amazing. Deserves a raise
Technician was very professional & courteous. Carpets in the 3 rooms look so clean and nice. Thank you for the service.
The tech arrived on time, did the job & was gone in an hour
Product works well and the technician was very knowledgeable and courteous.
We will definitely use Zerorez again.
Great customer service and the tech was amazing
The non-toxic products and my assistant or the tech did a very good job thank you and yes you can share my name
My technician was outstanding!!!! The carpets looked great too.
The associate was comprehensive. Probably more so than other associates sent in the past.
Great customer service as well as friendly and knowledgeable Techs. Very happy with the results. Carpet not only look and feel clean. It also leaves the room feeling fresh.
Quickly able to schedule, super friendly tech and quick service!
Once again we received great service from Zerorez. The service rep that took care of us was awesome. Very professional and knowledgeable. Thank you
Prior to call on you for service, I had used my longtime cleaner, whose equipment failed shortly after beginning the work. He had to leave.
When your tech arrived, I told him that the carpet had been sprayed, and there would be cleaner in the rug. He promptly stated he would do a wash before beginning.
We are very happy with the results; the carpet was not soaked (which I find annoying) and we walked on it safely after an hour.
I have his business card; we will definitely be calling for service next year.
Total satisfaction!
They got out the stains my toddler left behind.