Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85355 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Robert Kingsby Zerorez Phoenix
What do you like about our products and services?

It works. thanks

Report a concern   July 17, 2022 — Rated 7 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Clearly communicate at the beginning and end of plan/process and charges

Report a concern   July 17, 2022 — Rated 10 out of 10 by Barbara Morris Zerorez Phoenix
What do you like about our products and services?

Cody was super friendly and helpful. Always impressed with Service that "goes the extra mile"! We have a lot of pet stains & the carpet has never been cleaned better. Would highly recommend!

Report a concern   July 17, 2022 — Rated 6 out of 10 by R.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I like how respectful you guys for no shoes (shoe covers). Easy payment and like the quote. But idk if the carpet cleaning really got out our chocolate stain and the tile cleaning cleaned out grout (looks the same).

Report a concern   July 17, 2022 — Rated 8 out of 10 by E.Z. Zerorez Phoenix
What could we do to improve?

Better technician training.

Report a concern   July 17, 2022 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   July 17, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

How soft the carpeting is after cleaning.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Barb Dowling Zerorez Phoenix
What do you like about our products and services?

I really like that ZeroRez has such nice discounts on occasion.
Scheduling is a breeze and all the folks who answer the phones are quite courteous.
The products seem to be environmentally agreeable - I've used them twice now.
Cory was able to be a half-hour early, which really helped.
They were in and out within a timely manner.
I'll be calling them again, as I have several pets, and it is Arizona after all!

Barb D.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Sue Hesketh Zerorez Phoenix
What do you like about our products and services?

Your service is excellent and the technicians are friendly and professional. I would never consider using another carpet/upholstery cleaning company.

Report a concern   July 17, 2022 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

When I scheduled online there was no place to indicate / request a technician wear a mask because we have a chemo patient in the house. The tech was nice about it when I met them at the door. But AZ covid numbers are really high again, so it would be helpful to request that online.

Report a concern   July 17, 2022 — Rated 8 out of 10 by E.A. Zerorez Phoenix
What could we do to improve?

Up sale on additional services

Report a concern   July 17, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Only used carpet cleaning, and it was perfect results, with total professionalism.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Very professional and courteous staff. Can always tell the difference after a treatment.

Report a concern   July 17, 2022 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Like the fact that the service leaves no soap residue. The technician was very through and professional.

Report a concern   July 17, 2022 — Rated 8 out of 10 by S.N. Zerorez Phoenix
What could we do to improve?

everything is extra, too expensive, was still left with traffic stains

Report a concern   July 17, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Always consistent in doing a great job. Will never use shampoo on carpet again.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

environmentally safe; you are reliable and on time

Report a concern   July 17, 2022 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

My carpet looks really clean and it dried quickly.

Report a concern   July 17, 2022 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Cleaning was handled in a professional manor.

Report a concern   July 17, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

V good

Report a concern   July 17, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Johnathan was great. Very efficient , friendly and did great job!!

Report a concern   July 17, 2022 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

Professional service.

Report a concern   July 17, 2022 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

The man who cleaned our carpets was very nice and did a great job.

Report a concern   July 17, 2022 — Rated 9 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Courteous, hard working staff

Report a concern   July 17, 2022 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Easy to book on line.
Prompt arrival
Very thorough
Dries quickly
Does not attract soil following cleaning.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Sandy Peterson Zerorez Phoenix
What do you like about our products and services?

Zerorez is amazing! The technician that we had was very friendly and knowledgeable. He did a fantastic job. I would highly recommend this company.

Report a concern   July 17, 2022 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Service and product were excellent

Report a concern   July 17, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I LOVE that you do not use any harsh chemicals to clean my carpets. I can feel a whole different cleanliness with your extraction process. Also, I love that I can call you and get appointment made within a couple of days. Thank you Zeroez!

Report a concern   July 17, 2022 — Rated 10 out of 10 by D.Q. Zerorez Phoenix
What do you like about our products and services?

Very accommodating in doing both my carpeting and tile. Robert was very efficient, job well done in a short period of time!
I recommended Zero Rez that very day!

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Service was as scheduled and thorough.


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