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based on 86602 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that it doesn't take an extraordinary amount of time to dry
Guys were great - I haven't seen final product yet - when wet it still looked like it needed help. Hopefully I will be pleasantly surprised on Saturday.
Service was great! Good communication and excellent results. Our technician was very courteous and helpful.
Mop up water better
Prompt service, great carpet cleaning products. My rugs look amazing and don't feel "sticky" like some carpet cleaning companies make our carpets feel like. The technicians were very polite and respectful of all our furnishings. And you can't beat the price. Amazing!!!!!
First time user. Not sure yet. The edges of the rug doesn’t look very clean.
For 3 rooms at $160. I felt like renting a RugDR from Fry’s would have done just a good of a job. Only 3 pet spots in newrly 700 sq ft of carpet and wanted to charge me another $100 to pet treat. Only reason I got zerorez to come out is for those 3 spots really and can’t say I am thrilled with results. All good. Moving on.
Quality service with friendly and fast cleaners. Spencer was great and quick.
The technician that cleaned our carpets this week, did the best job ever!
I love the results, they are great!
It eorks
My carpet looks great ! The technicians were very professional and did a wonderful cleaning job that made it look like new.
The service provider (Al) arrived on early on the stated 8 to 10 am time slot, provided great service and without any damage to the home.
I love that there are no chemicals and our carpets and tile look very good after the Zerorez cleaning.
Josh was on time, perfect young gentleman, did a good job explaining procedures before starting to clean the carpeting and was very efficient how he handled everything. I would definitely highly recommend Josh and Zerorez.
Service was great. Technicians were friendly and professional.
Quick dry time, no residue,
Great technician!
Professional, thorough, and friendly.
Realtor
Carpets came out clean and dried within about 3 hours. The technician was professional, courteous, and respectful.
Yes. The guys were great!!
Good job and polite worker techs
Jason was great! The service was quick and the carpets look amazing!!
on time friendly great work
Easy to schedule, and Andi was friendly and knowledgeable! The technician was thorough and friendly.
My Carpet is not as clean as it is when Stanley Steamer cleans it you tech was very nice but my bad spots are just not as clean very disappointing!
Technician seemed fairly new and his equipment failed on him so we didn’t get through everything I wanted clean. There was a lot of water that leaked and he did the best he could to get it all mopped up. Very good customer service from my technician.
Here are the reasons I won't use Zerorez again:
- No stain pretreatment included
- Technician(s) don't move furniture
- Making an appointment takes too long
- Prices seem higher than competitors
- No appointments available for advertised promotion
- Some stains were not removed
fast drying cleaning is top notch
Techs were very professional and courteous