Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84691 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

ZEROREZ leaves NO residue!!! Great cleaning results and dries quickly.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Melissa Heinrichs Zerorez Phoenix
What do you like about our products and services?

Technicians are always so nice & professional! Service is always great!

Report a concern   June 8, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Keith was professional and thorough. The fact that he was assigned a trainee shows he knows his stuff. Completed job looks great!

Report a concern   June 8, 2022 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service! The technician was knowledgeable and friendly. Great price and I will be calling again!

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   June 8, 2022 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

The technician was excellent - name is Tyree. Polite, competent, very easy to work with, The carpet hercleaned loooks great!

Thank you, Tyree.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Dawn Hill Zerorez Phoenix
What do you like about our products and services?

Great Service quick and very clean!

Report a concern   June 8, 2022 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Kind and hard working employee.

Report a concern   June 8, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Robert did a great job of removing the few stains I had. Very professional and thoughtful!

Report a concern   June 8, 2022 — Rated 3 out of 10 by R.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had to go over some areas with our Hoover carpet cleaner. The tech you sent told us some areas were damaged and that was why they looked dirty. Our carpet cleaner cleaned the dirt out and it looks good now. We don’t think your company really did the job.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Kathi Swingle Zerorez Phoenix
What do you like about our products and services?

Friendly. Professional. Great work.

Report a concern   June 8, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Clean; no pollutants; no residue.

Report a concern   June 7, 2022 — Rated 10 out of 10 by Ginger Lee Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, friendly techs, and most of all CLEAN carpet.

Report a concern   June 7, 2022 — Rated 10 out of 10 by Pamela Chumbley Zerorez Phoenix
What do you like about our products and services?

Service and technician were great

Report a concern   June 7, 2022 — Rated 10 out of 10 by Jordan Flaherty Zerorez Phoenix
What do you like about our products and services?

Very quick and effortless on my part.

Report a concern   June 7, 2022 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

This was the first time I used Zerorez. I was very impressed by the professionalism of Ceasar. He clearly explained the process he would be using to clean our rugs. After a walk through he started cleaning. When he was almost finished he had me walk around making sure I was completely satisfied. He also cleaned an 8 X 11 area rug too. The rugs look great!! I was extremely happy with the job Ceasar did. I will definitely be using and recommending Zerorez !!

Report a concern   June 7, 2022 — Rated 10 out of 10 by Linda McDowell Zerorez Phoenix
What do you like about our products and services?

I’ve been only using zerorez for years and will never change. I like everything about the products and the people

Report a concern   June 7, 2022 — Rated 10 out of 10 by John Waxman Zerorez Phoenix
What do you like about our products and services?

Matt S was the technician that came to our house to do the work. He was very professional and friendly. He did a great job!
Thank you Matt!

Report a concern   June 7, 2022 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Very professional, prompt and friendly. Great service

Report a concern   June 7, 2022 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Both techs were courteous and did excellent work!

Report a concern   June 7, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service, easy to book appointment online

Report a concern   June 7, 2022 — Rated 9 out of 10 by Obi Nnorom Zerorez Phoenix
What do you like about our products and services?

Clean

Report a concern   June 7, 2022 — Rated 8 out of 10 by P.W. Zerorez Phoenix
What could we do to improve?

Most areas were good however a few places could have had a little more attention. Ten minutes more would have done wonders I think.

Report a concern   June 7, 2022 — Rated 0 out of 10 by V.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I wasn't very happy with the way the carpet came out. It actually looked like the carpet done needed to be cleaned. My carpet is
only 2 years old after it was cleaned it didn't seem to fill fresh or had any bounce to it. I am
not happy with the way they came out and I will not never use Zerorez.

Report a concern   June 6, 2022 — Rated 10 out of 10 by Michele Sheets Zerorez Phoenix
What do you like about our products and services?

The service tech was the most pleasant man. He did a thorough job. He paid special attention to my 'problem pet' areas, plus he was patient with my 94 year old dad. We pulled his recliner out, then put it back so he could sit back down. It didn't seem to concern him at all that dad was in the middle of his work area. This carpet looks and smells brand new. My favorite part is the quick drying. I was able to put the furniture back that same afternoon. Kudos to Luis. He was efficient plus personable. I will definitely recommend Zerorez to my friends and family.

Report a concern   June 6, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Timely, high quality service.

Report a concern   June 6, 2022 — Rated 9 out of 10 by Steve Starman Zerorez Phoenix
What do you like about our products and services?

Person that came out was very thorough. And really cared about what he was doing. Carpets looked very good when he was done.

Report a concern   June 6, 2022 — Rated 10 out of 10 by Lori Aggas Zerorez Phoenix
What do you like about our products and services?

The results are amazing! I can't believe how great my carpets look!

Report a concern   June 6, 2022 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

The young man who completed the work was very thorough and reviewed everything in advance. Having clean carpet and title made this older home feel fresh and newer. Iwould recommend him and the company.thanks

Report a concern   June 6, 2022 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Our service tech was great. He took his time and did a fantastic job. We were surprised with how well the carpets looked as they were very dirty. He far exceeded our expectations.


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