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based on 84691 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are always so nice & professional! Service is always great!
Keith was professional and thorough. The fact that he was assigned a trainee shows he knows his stuff. Completed job looks great!
Excellent customer service! The technician was knowledgeable and friendly. Great price and I will be calling again!
Great customer service
The technician was excellent - name is Tyree. Polite, competent, very easy to work with, The carpet hercleaned loooks great!
Thank you, Tyree.
Great Service quick and very clean!
Kind and hard working employee.
Robert did a great job of removing the few stains I had. Very professional and thoughtful!
We had to go over some areas with our Hoover carpet cleaner. The tech you sent told us some areas were damaged and that was why they looked dirty. Our carpet cleaner cleaned the dirt out and it looks good now. We don’t think your company really did the job.
Friendly. Professional. Great work.
Clean; no pollutants; no residue.
Easy to schedule, friendly techs, and most of all CLEAN carpet.
Service and technician were great
Very quick and effortless on my part.
This was the first time I used Zerorez. I was very impressed by the professionalism of Ceasar. He clearly explained the process he would be using to clean our rugs. After a walk through he started cleaning. When he was almost finished he had me walk around making sure I was completely satisfied. He also cleaned an 8 X 11 area rug too. The rugs look great!! I was extremely happy with the job Ceasar did. I will definitely be using and recommending Zerorez !!
I’ve been only using zerorez for years and will never change. I like everything about the products and the people
Matt S was the technician that came to our house to do the work. He was very professional and friendly. He did a great job!
Thank you Matt!
Very professional, prompt and friendly. Great service
Both techs were courteous and did excellent work!
Great customer service, easy to book appointment online
Clean
Most areas were good however a few places could have had a little more attention. Ten minutes more would have done wonders I think.
I wasn't very happy with the way the carpet came out. It actually looked like the carpet done needed to be cleaned. My carpet is
only 2 years old after it was cleaned it didn't seem to fill fresh or had any bounce to it. I am
not happy with the way they came out and I will not never use Zerorez.
The service tech was the most pleasant man. He did a thorough job. He paid special attention to my 'problem pet' areas, plus he was patient with my 94 year old dad. We pulled his recliner out, then put it back so he could sit back down. It didn't seem to concern him at all that dad was in the middle of his work area. This carpet looks and smells brand new. My favorite part is the quick drying. I was able to put the furniture back that same afternoon. Kudos to Luis. He was efficient plus personable. I will definitely recommend Zerorez to my friends and family.
Timely, high quality service.
Person that came out was very thorough. And really cared about what he was doing. Carpets looked very good when he was done.
The results are amazing! I can't believe how great my carpets look!
The young man who completed the work was very thorough and reviewed everything in advance. Having clean carpet and title made this older home feel fresh and newer. Iwould recommend him and the company.thanks
Our service tech was great. He took his time and did a fantastic job. We were surprised with how well the carpets looked as they were very dirty. He far exceeded our expectations.

ZEROREZ leaves NO residue!!! Great cleaning results and dries quickly.