Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2023 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

Efficient and timely. Luis is so conscientious and trustworthy. An excellent representative of your company.

Report a concern   March 25, 2023 — Rated 5 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought the two guys that came were nice enough, but $190 for 15 minutes worth of work felt like a rip off. The bill was $183 and gave a $7 tip. I wouldn't do it again, though.

Cheers!

Report a concern   March 25, 2023 — Rated 0 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was scheduled between 8 and 12, called at 1130 having heard nothing. "Not sure what happened". Michael (very nice and professional), arrived around 245. Couldn't help with problem of where venting from washing machine thru the roof vent.

Report a concern   March 25, 2023 — Rated 10 out of 10 by Niles Dunnells Zerorez Phoenix
What do you like about our products and services?

Technician was very polite and knowledgeable. She did a great job. Carpet cleaning was much better than I expected.

Report a concern   March 25, 2023 — Rated 10 out of 10 by Kristen Fischer Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and Brooke the carpet cleaner was amazing! 🤩

Report a concern   March 25, 2023 — Rated 10 out of 10 by Steven Cassar Zerorez Phoenix
What do you like about our products and services?

Jake up was fabulous. He did an excellent job very kind and polite and professional when we do our rugs again I definitely want Jacob he’s an asset to your company.

Report a concern   March 25, 2023 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Technician did a very good job cleaning both our carpets and tile. Very happy with the results.

Report a concern   March 24, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Professional office staff and service personnel. Carpet and tile look great.

Report a concern   March 24, 2023 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

My carpet always looks nice & clean.

Report a concern   March 24, 2023 — Rated 10 out of 10 by Julie Ranz Zerorez Phoenix
What do you like about our products and services?

Quick to schedule, fast, friendly, professional, and my floors look brand new! I feel great about moving into my new home now… you could eat off of our tile!

Report a concern   March 24, 2023 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Ryan, your tech is all about promptness, education for customers on available cleaning products when pets reside in the house, and maintains a very high standard concerning his workmanship. Your lucky to employ this fine young man!!!

Report a concern   March 24, 2023 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Great service, on time and professional.

Report a concern   March 24, 2023 — Rated 10 out of 10 by Sara Brungardt Zerorez Phoenix
What do you like about our products and services?

Very professional, explained the details of the service, no concerns at all

Report a concern   March 24, 2023 — Rated 10 out of 10 by Mary Morgan Zerorez Phoenix
What do you like about our products and services?

Whatever is cleaned stays clean for a long, long time; staff is very nice and efficient.

Report a concern   March 24, 2023 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

I really liked the way they cleaned my carpet. After they finished the carpet was no wet or mushy. It was very clean and dried in about 6 hours. This was excellent. Thanks Jeramy! You did a super job!

Report a concern   March 24, 2023 — Rated 9 out of 10 by Rawlin Sniff Zerorez Phoenix
What do you like about our products and services?

A technician Jeremy was very informative very professional explained everything and the products as well. And I have it done before having company coming in for a funeral. I was pretty awesome. Thank you, Zerorez.

Report a concern   March 23, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

I appreciate the extra care and effort on the doggie stained areas. Looks great!

Report a concern   March 23, 2023 — Rated 5 out of 10 by M.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The quote I got online was $200 less than what I was actually charged. You guys try to upsell the crap out of your product and it's not that great to be honest. Your rep was super nice but not impressed with the cleanliness of the carpet after.

Report a concern   March 23, 2023 — Rated 10 out of 10 by Gayle Bolton Zerorez Phoenix
What do you like about our products and services?

No chemicals used.
The technician was professional and competent.
Very pleased with the results.

Report a concern   March 23, 2023 — Rated 10 out of 10 by Merry Adkins Zerorez Phoenix
What do you like about our products and services?

On time
Professionals
Explained process
Thorough
Friendly
No surprises
Excellent job done

Report a concern   March 23, 2023 — Rated 10 out of 10 by K.A.J. Zerorez Phoenix
What do you like about our products and services?

Service was great. The serviceman was courteous and efficient.

Report a concern   March 23, 2023 — Rated 10 out of 10 by Cami Fabiano Zerorez Phoenix
What do you like about our products and services?

Zeroez has consistently provided outstanding service! They are efficient, thorough in the cleaning and clean up, respectful of the time! Last service was done by Cody, Thank you for top notch service!

Report a concern   March 23, 2023 — Rated 10 out of 10 by Sharon Matthews Zerorez Phoenix
What do you like about our products and services?

Affordable, knowledgeable and professional staff. Rugs look great after cleaning. The cleaning process was managed in a timely manner. I highly recommend this company. I'm very satisfied with the results.

Report a concern   March 23, 2023 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

You show up on time, my carpets never looked cleaner after you’ve finished. The technicians who have helped us from Zerorez were great.

Report a concern   March 22, 2023 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

The carpets always look great and renews. The tech was super kind and helpful. I got some good advice and reasoning from him.

Report a concern   March 22, 2023 — Rated 10 out of 10 by Dean Begay Zerorez Phoenix
What do you like about our products and services?

We loved the service.
First time users.
We plan to use again for other rooms

Report a concern   March 22, 2023 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

The tech was great! Friendly, fast and through. The results were great as always.

Report a concern   March 22, 2023 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

Jeff was very nice...he explained your product clearly since I wasn't sure about it. We're glad we called you and will call next time the carpet needs cleaning. Also, we were very glad to have him come right on time -- 8:00 a.m. sharp! Thanks!

Report a concern   March 22, 2023 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

I was pleased to have the cleaner’s availability very soon after my call. He was prompt; actually early! My tile floors came out beautiful. The technician gave us some insight into our grout discoloration, which we can rectify after his suggestions.
Very pleased and would highly recommend ZeroRez.

Report a concern   March 22, 2023 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

The guys were very knowledgeable and helpful. They explained everything to us and show us how they were going to treat the carpet. They did a fantastic job. We were very pleased.


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