Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2023 — Rated 10 out of 10 by Jill Jacobi Zerorez Phoenix
What do you like about our products and services?

The whole organization believes in customer service. I only use Zerorez for my carpeting.

Report a concern   March 21, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, quick and did not try to upsell me on any additional products or services. My carpet looked great and dried quickly.

Report a concern   March 21, 2023 — Rated 10 out of 10 by Gloria Kalstrom Zerorez Phoenix
What do you like about our products and services?

The products clean my carpets incredibly well.
There is no crunchy feel to the carpets after they have been cleaned.

Report a concern   March 21, 2023 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   March 21, 2023 — Rated 10 out of 10 by Steve Ertle Zerorez Phoenix
What do you like about our products and services?

Your technicians were top notch. Thorough. Explained everything very well. Pleasant.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Alan Farad Zerorez Phoenix
What do you like about our products and services?

Great customer service and Friendly technicians with
Excellent ability to clean.

Report a concern   March 20, 2023 — Rated 9 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable.

Report a concern   March 20, 2023 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Technician was very thorough and friendly. 10/10

Report a concern   March 20, 2023 — Rated 10 out of 10 by Conner Hanagan Zerorez Phoenix
What do you like about our products and services?

Your service is absolutely amazing I wish I could afford to have you come out every month do to a different part of my house. I think the next thing I'm going to have Zeroed is my sectional.

Report a concern   March 20, 2023 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Thank you for your service and your follow-up!

Report a concern   March 20, 2023 — Rated 10 out of 10 by Monica Kowalsky Zerorez Phoenix
What do you like about our products and services?

Matt and Brandon were very friendly and professional. They listened to our needs and concerns. They worked very hard to clean the carpet to the best of their ability. The carpets look amazing!
Matt is very good at what he does and takes pride in doing a good job and satisfying the customer. We would recommend zerorez to anyone looking for this service.

Report a concern   March 20, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   March 20, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Awesome. The carpets look great and the service technician was wonderful. Thank you

Report a concern   March 20, 2023 — Rated 10 out of 10 by Y.S. Zerorez Phoenix
What do you like about our products and services?

Non toxic and they work to get rid of stubborn carpet stains.

Report a concern   March 20, 2023 — Rated 10 out of 10 by F.L. Zerorez Phoenix
What do you like about our products and services?

Good price and service!

Report a concern   March 20, 2023 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Timely, professional and knowledgeable service technicians. As well, the amount of time to complete drying cycle

Report a concern   March 20, 2023 — Rated 1 out of 10 by R.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My house smells terrible since I got the carpet cleaned.

Report a concern   March 20, 2023 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Service tech was polite and did his best to clean carpet. Cleaning equipment were good to dry the carpet faster. (Master Bedroom price was not justified, our bedroom was oversized but with furniture they had to clean the carpet surface of a smaller room. Still they charged double for that room).

Report a concern   March 19, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great service & excellent technician. Very pleased with the results of the cleaning.

Report a concern   March 19, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Service is great and technician was very nice and accommodating. The carpets came out greart.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Rebecca Johns Zerorez Phoenix
What do you like about our products and services?

Excellent results. ZeroRez cleaned years of gunk out of our white grout. So happy with the results.
Our technician, Mytch, was professional and punctual. He obviously takes pride in his work as he considered it a challenge to get our tile/grout as clean as he could. Area rugs look great! Carpets are fresh and clean. Love this company. Will definitely use again.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Barbara Chacon Zerorez Phoenix
What do you like about our products and services?

the job it does and no harsh chemicsls

Report a concern   March 19, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The young man did the best he could to clean my sofa . He did a good job and explained his work . I have had my tile cleaned and my carpets and was very pleased with work as well.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Randy Reid Zerorez Phoenix
What do you like about our products and services?

On time and works quickly...My tile looks again!

Report a concern   March 19, 2023 — Rated 4 out of 10 by W.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The woman who showed up to clean was wonderful. She was very professional. I understood that I had some dark spots in my carpet which included high traffic areas and wear and tear and there would still be some dark areas once cleaning was finished. What I didn't expect is for my carpet to look exactly like it looked before it was cleaned. I've heard so many great reviews and seen so many pictures of carpet that looked worse than mine but looked amazing after zerorez had cleaned it. My carpet doesn't look like it had anything done to it. I expected dark areas to be at least a little lighter and the carpet to look cleaner overall and it doesn't.

Report a concern   March 19, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, very professional did complete 2500 square foot home in an 1/1/2. The carpet looks very good even in the high traffic areas

Report a concern   March 19, 2023 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Great service, fast and efficient.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Pam Cavanagh Zerorez Phoenix
What do you like about our products and services?

I was surprised on how clean they got my tile grout. It looked new again!

Report a concern   March 19, 2023 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Your technician was wonderful. I would definitely recommend him and your company to my friends and family. He was polite and very professional and cleaned up after himself when leaving. Thanks again for an awesome job. Name removed

Report a concern   March 19, 2023 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Your tech, Nagi,was very thorough, friendly and cleaned up after removing his equipment! I also appreciated the scheduler. He was able to get me scheduled quickly! The price was fair for the job that was done.


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