Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 19, 2023 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Quick, clean and dried overnight.

Report a concern   March 19, 2023 — Rated 9 out of 10 by Daniel Courtney Zerorez Phoenix
What do you like about our products and services?

No pressure for extra service
The service technician did a great job and listened to y concerns. He took his time and did a good job.

Report a concern   March 19, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

I have had both carpets and tile cleaned by ZeroRez. This time it was carpet only. One room badly soiled but zeroRez did a great job getting it clean even though it was soiled and has worn areas.

Both times I have had them they show up when they say and personnel is professional and friendly

I recommended zero rez on nextdoor

Report a concern   March 18, 2023 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Gets it clean

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

Kody, the technician, was very nice, personable and knowledgeable.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Richard Boncella Zerorez Phoenix
What do you like about our products and services?

There is no carpet cleaning company that even stands a chance in comparison to ZeroREZ! The Mercedes Benz of carpet cleaning !!!! Thanks to Jeff and his expertise!

Report a concern   March 18, 2023 — Rated 9 out of 10 by G.V. Zerorez Phoenix
What do you like about our products and services?

The technician was on time. He was very pleasant ask what needed to be done. He was thorough and did a good job.

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Recently I was fortunate enough to have Matthew and Beau visit my home to clean my carpet. They were simply magnificent. They were highly professional yet personable as well, and their work was exceptional. I will definitely request them when I call Zerorez in the future.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Trisha Althoff Zerorez Phoenix
What do you like about our products and services?

The technicians were great and everything is very clean. Cody was on time and very nice. I was very happy with the service.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Hillary Cozby Zerorez Phoenix
What do you like about our products and services?

Good service and informative

Report a concern   March 18, 2023 — Rated 10 out of 10 by Beth Stoltman Zerorez Phoenix
What do you like about our products and services?

Love the results! So easy to make a fast appointment. Customer service is A+. Prices are great. No chemical smell afterwards. I think my favorite thing is there’s not a minimum of number of rooms that I have to have cleaned.

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great job, professional and quick.

Report a concern   March 18, 2023 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Good service
Efficient
Quality is good

Report a concern   March 18, 2023 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Fast and clean

Report a concern   March 18, 2023 — Rated 9 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

I like the fact there is no after smell. And my carpet looks clean.

Report a concern   March 18, 2023 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and very quick. Great job!

Report a concern   March 18, 2023 — Rated 9 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Thorough job, communication excellent, friendly knowledgeable technician.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Marcia Villa Zerorez Phoenix
What do you like about our products and services?

I like the product. Service techs are always thorough and personable. Good job!

Report a concern   March 18, 2023 — Rated 10 out of 10 by Randy Picthall Zerorez Phoenix
What do you like about our products and services?

Always quick efficient cleaning, our most recent cleaning was done by Dillon G, very friendly, neat, and did a fast excellent job. Very pleasant person, great company always good service.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Tom Schmidt Zerorez Phoenix
What do you like about our products and services?

The service rep was excellent. The quality was very good. Zerorez was able to schedule our service within a day or two of our call. It was a very good experience. I would highly recommend.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Lynda Peterson Zerorez Phoenix
What do you like about our products and services?

Zerores is the best! You won’t be sorry and you will be very happy in the end. It’s amazing how clean they get your carpets and tile. I use their special water all over my home too, it’s wonderful. I can clean veggies with it, clean floors and windows but what I really like is their water is a disinfectant so I can my kitchen and bathroom with the water too. I just can’t run out of it!!

Rob did a perfect job and I will ask for him again, he has been with Zerores a long time. He carefully explained things about carpet I did not know.

Give them a call….look at all their 5 star ratings!! I have used them for a long time now and I will never go to anyone else.

Report a concern   March 18, 2023 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Well trained technicians, polite
careful about existing furniture (barriers around legs where hose might go,
safety markers in street and sideway
Very clean carpets, soft feel,
Only slightly damp slippers provided

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

they do a great job in a little ammount of time and do not leave the carpet wet. thanks

Report a concern   March 18, 2023 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

On time! Professional! Good results.

Report a concern   March 18, 2023 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Great job cleaning, very professional!

Report a concern   March 18, 2023 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Professional, prompt

Report a concern   March 18, 2023 — Rated 5 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The cleaning and worker were great, but I have never had to move my own furniture and it was very difficult.

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.I. Zerorez Phoenix
What do you like about our products and services?

Extremely polite, knowledgeable, efficient service people.

Report a concern   March 18, 2023 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very nice! Prompt technicians.

I am a little disappointed because you did the carpet 11/2/22 and again this week. I moved the furniture so you had access to the area could not do completely before and had the pet solution treatment. Area still has an odor which I hope will improve with time. It is not your service because there was an issue with the carpet after two flooding and the leasing office refused to replace carpet even those it was their fault. Not sure what the next step. As a renter and not an owner, don’t want to spend more money on this carpet.


Privacy Policy