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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My sofa looks worse than before you cleaned it. When it dried none of the seating was clean and there were some extra spots. Very disappointing.
- Name removed.
Ease of booking a quick service
Fast, friendly and reasonably priced
Service was fast and efficient. Great communication through the entire process.
I scheduled carpet cleaning while the rest of my family was out of town. From scheduling to payment, every step of the process was super efficient and simple. The technician was on time, friendly and professional. He explained the cleaning process and got to work! The cleaning was faster than I imagined and my carpet was very clean.
I will definitely use ZeroRes again - and would definitely recommend them!
Paul, was the best! He checked out the sofa fabric BEFORE deciding how to clean it. He measured the areas we had measured to confirm our measurements. He cleaned our tiles and the grout to look like new. We are VERY pleased. We have used Zerorez several times here and in CA over 35 years. The service is excellent! And, we know we are going to have a clean house when it is done. Thank you.
We were very pleased. The tec was very friendly and careful.
No heavy soaps or cleaners are used.
Robert was a wonderful and experienced technician and did a fabulous job.
I am disappointed that my bedroom still has a dark area from doorway to the bathroom. That area gets very dirty but that’s why I call a professional as it’s an area I cannot get clean myself. The area carpet in my living room still has dark areas that I thought would be gone. Mtl you neighbor recommended you highly so of course my expectations were that everything would look great. The master closet and second bedroom look great. Moe was very professional and easy to work with.
Easy scheduling. Reliant service.
Serviceman was prompt, courteous and did a great job.
Pearlie
Carpet cleaning works well for us and a good job is done by your cleaning folks.
Thanks 👌 Mike and Madeline
My carpets look great! I wish I had a before and after picture. They were very professional and I highly recommend them. I will never use another company.
We’ve used zerorez before but this time the customer service was absolutely amazing. Alex came to our home and was professional from the time he came in to the time he drove away. He was so polite and was able to contact their dispatch center and add our coupon without any questions or hassle.
Knowledge and professionalism
Price,price,price. Also simplicity of the cleaning process. Carpet looks 98 percent better. Hadn't been cleaned in over 30 years. Won't wait so long next time. It all depends on how long the cleaning holds up. I have cleaned my kitchen floor before your tech came out. I realize how dirty it was and most likely contributed to the carpets condition. So, I am going to stay on top of that> I also have purchased some carpet glides for the easy moving of my furniture which will allow me to move and vaccum around areas I was not easily able to access. So, I just didn't vaccum that area. Now I will.
Cleaning was completed in a very timely manner, the technicians were very professional and the service was very affordable.
I was pleased that the carpet dried quickly. Tech did a good job.
On time, prompt service. Friendly staff. Efficient tech/carpets came out great and dry relatively quickly as not over wet.
Tyson the tech did a great job.
professional workers and clean carpets
Daniel was absolutely fantastic during the entire service time. He was very professional and went above and beyond. I would absolutely recommend him to my family and friends.
Thank you, First name removed
Got most of the smell out from a pet accident. Quick service.
My carpet, tile floors and showers look brand new. Thank you
The service was quick, easy, professional and effective. The service man was great, friendly, communicated well and did a good job. He is an asset to your company. Thank you!
Tyson took the time to clean everything very well.
Easy to book. He was on time and did a great job. I will use them again! I forgot the kids name but he was super nice and worked hard!
Children and pet safe. Very effective stain removal.
Our carpet is off white and very bright and clean. The service was very good. I would call them again. Thank you.
I can rely on great results, considerate crews and on-time arrivals.