What our clients think of us!

everything

super

I was sooooo pleased with the cleaning of my carpet and the very pleased with the the two young men who were very informative of the method and cleaning.

I loved how beautiful my carpets looked after the cleaning. I loved how I could order the cleaning on line and see how much it was going to cost before the tech came to my house. The techs were very polite and professional. They were fast and thorough. You exceeded all of my expectations.

Zerorez is clean, chemical free, neat and professional.

The carpet looks better than it did when it was new 3 years ago.

Your prices are very high!

I appreciated the excellent job that was done. Also the gentleman who performed the service was very good and also nice.

My carpet looks like new and its 10 years old. I'm very happy with the service.The company work van looks great and it was nice and clean inside and out. Very profesional.

Quick response! Excellent service. I will definitely use you again.

This service is way to high cost for what is received. Carpet does not look much cleaner than before service. Service tech said high traffic areas do not come clean. Stairs look about the same also.

I got what I expected. Great job.

Almost everything-- the prompt appointment, your professional and courteous rep, the obviously fresh cleaning system, and the fast drying. I hate to sound like a commercial, but the carpets really did bounce back like new. Wonderful job. Thanks.

no residue. Quick and efficient service!

Came during the time stated, for the price previously agreed upon.
Tobias was polite amd efficient, and the carpet was much cleaner after than before. I would use Zerorez again.

We thought the service people were very professional and certainly our carpets looked great when they were done. Also, we had our upholstery cleaned and it looks terrific.

Our carpets looked great after getting cleaned by Zerorez. We had silly putty stuck in the carpet in our boys playroom for a long time because I was not able to get it out. The technician, Brian, was able to get it out of our carpet. He was also able to get out two vomit stains. Our carpets look so much better!!

The service was amazing! I have never had anyone so helpful and truly believes in the product they are using. My carpets turned out amazing, no strong smelling chemicals either. My carpet feels wonderful!

i am not pleased. the carpet looks mottled like some of the color faded in patches across the room. what is that?

No chemical smell.

Effective & Safe for humans and the environment.

First of all the young men that came to my house were very professional , as well as personable. They were dressed nicely, took care to protect corners, and clean up after themselves. They seemed to do a thorough job and explained the process to me in an easy to understand way. My carpet looks very nice and I loved how quickly it dried.

Put furniture back...

The carpets look amazing! We've had traditional cleaners and the carpets looked clean for a minute but you'd feel them and they felt hard to the touch and dirt seemed to seeped right back within a couple of days. Plus, our technician was amazing. He went the extra mile to clean our old carpets that have a lot of wear and traffic but he worked diligently to make sure they were clean before leaving and even came back when we thought they were too wet. He ran the fans and removed more water out of the carpet with the extraction hose. It was really nice to see that someone cares about their customers and the retention of it's customers. We have had MANY cleaners over our 19 year marriage and this is the first time we felt a technician took pride in his work and cared about the reputation of the company.

Ask me to provide feedback six months from now when I have had a chance to evaluate the product in the long run . . . Dn Last name removed Email address removed

Natural cleaning products without chemicals or residue. Friendly, professional employees. Clean, beautiful carpet!

The young man who came here was very polite and professional but it was extremely disappointing to find out that the measurement of the rooms to clean were based on the size of the total room, regardless if it was full of furniture and the actual cleaning area was small. Therefore increasing the cost. This seemed unreal and not a practical solution in this economic time when people can NOT afford to be taken advantage of. I had one small stain on the carpet in one are that he assured me was removed, and it is not.

The guys that came out were in and out in about 45 minutes. I asked if some spots could be removed and they were not. One of the guys was more interested in selling me additional services and when I declined said that my carpet would not look any better because it was "inexpensive" carpet. My carpet was not "inexpensive" (a nicer way of saying CHEAP) and I was affended by his comment and could not believe someone representing a company would say that to a customer. I asked for 2 small (2' X 8') areas be cleaned as well and was charged for an additional room. I would have been ok with that had they done a decent job. I could have done a better job with a rental machine. My carpets took over 24 hours to dry and was told they would dry in a few hours. I believed the advertisement I heard on the radio and must say I believe it to be false advertising. VERY DISAPPOINTED, especially by the young men who came out, they barely looked like they were out of high school which may explain the disrespect in telling me my carpet was "inexpensive" and would'nt last anyway.

It was done so professionally, and the technician TOBIAS LARSEN was such a nice guy and was so helpful, I will definitely recommend him for any services that we have done with Zerorez, we are also giving his card to a few of our friends. Please let him know that we thought he was great.

Carpet stays clean for long period of time. Makes my old carpet look good.