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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great ! Carpet is like it was new again.
Carpet stayed damp longer than expected.
Very professional. Always do your best to take care and put in extra effort to meet customer needs
My carpets were as clean as when they were first installed, and have remained dirt free for two weeks now
Not soapy and the carpet didn't crunch after it dried!
I believe you miss representing the quoted price of $119.00 when the workers come to the job they say the price does not include a $14 environmental fee. So why don't you be up front and say the price is $119 for thnree rooms plus a $14 environmental fee for a total of $133. On the Danny Davis morning show he states the price of $119 instead of the true price of $133. I believe you get the point. We are looking forward in a month or so to see how the carpets stand up after the cleaning that was done on February 1, 2012. We also had additional work performed as stated on your invoice.
I was amazed at how clean both carpet and tile was after treatment. I have had multiple companies clean the carpet and it was not as clean and also stiff to walk on after the process.
Zerorez service is prompt and efficient. Employee was very knowledgeable.
No residue... no high pressure sales
I liked how clean my carpets now look and the fact that there are no chemicals to this process.
Green products/method. Service was friendly and accommodating.
the servicemen were curteous, friendly and fast. We also were pleased that it was steam cleaning with no chemicals.
no chemical residue
Worked very well on very old carpets, thank's
GIVE TOTAL COST OF PRICE FOR SERVICES INCLUDING ADDITIONAL AREA PRIOR TO STARTING CLEANING NOT WHEN YOU HAVE ALMOST FINISHED THE CLEANING....
We use no one else but you but you are not what you promise to be. This time you washed your machine out on my front lawn.
Soap free, quick, very clean, friendly!
My carpet was very dirty and looks so much better
Effective, no chemicals, no odor - On time, courteous knowledgeable representative
Our grout still needs cleaning. The zerorez tech claimed that the dark areas were thinset from the original installation.
Cleaning without chemicals that give a much cleaner appearance and overall eliminate previous odors. I also enjoyed the friendliness of everyone involved and professional way of getting the requested jobs completed in a timely manner.
On time for appointment and the results are great.
Courteous, very thourough!
How well it works, how clean my carpets stay, how easy it is to remove stains, and how helpful and professional the technician is, as well as the staff
Everything! Everything about Zerorez is professional and always exceeds my
expectations. The front office efficiently schedules my cleaning, and the tech
arrives on time. The equipment is as clean as my carpet and upholstery when they
leave! I love Zerorez and have used it for about 8 years. I'll never use anyone else!
That it's a "green" product, and you offer very friendly service! Everything was explained well, and the time estimate was right on, too.
We had our carpets cleaned,I had my doubts about one room in particular. Zerorez came and assured my wife that everything would turn out fine. They did not disappoint. The technicians were very curtious and professional as well. We will definatly call on Zerorez again and will not hesitate to recommend them to anyone.
We've used Coit for years & Zeroez did a better job.
Results are great, the service techs are knowlegeable, friendly and courteous
green--no chemicals, detergents, no residue--my carpet looks new again!