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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Casey the technician was great. Very professional and knowledgeable. The floor and granite looks great. The technician took his time and did a great job.
Technician was very thorough and friendly. Carpets looked fabulous after the cleaning.
I was very pleased that the tech arrived on time, was very courteous and thorough in the cleaning job. It is my first time trying zerorez so if your advertising is true and the stains don't reappear in a couple of weeks, I'll be calling back!
That the product is safe for children and pets. How the carpet is not crunchy feeling after they are cleaned. Buddy, who was the technician, was very professional and did an excellent job! This is the second year we have had our carpets cleaned and will continue with your company.
The rug was great, the service great but the bed did not come clean with your service, I went back after the tech left and was able to remove most of the sweat stains with oxyclean, It took me over an hour but I really probably could have saved money by not having you clean the bed, I did a better job.
No chemicals.
Our carpets are 5 shades lighter....wow!!!!!!! Your representative suggested to have the tile cleaned & sealed & I did not even know Zerrez did that.....glad he told us about it because it made such a difference! We were extremely happy with your service & will have you back in the fall around Oct. Be sure to pass along all our compliments to your serviceman & GIVE HIM A RAISE because he sure can sell!!!!!!
Very courteous employee (Casey) He did a great job!
The service and service tech was excellent. The young man that cleaned our rug was very informative and courteous. The finished product exceeded our expectations, thanks for a job well done.
My carpet looks and smells brand new! The stubborn stain was completely eliminated.
The service was great and the fact that there are no cleaning chemicals left behind in the carpet
my carpet is truly clean. Your tech was able to get out most of my stains. Your tech was very friendly and generous.
Bill and I are extremely happy with your customer service as we had a "challenge" that is still a mystery to this day; your company was right on it going and way above and beyond what we would ever ask or think regarding a solution. We were so thankful for your quick response and the professional and friendly way in which you communicated with us.
We cannot thank you enough for your quick, friendly and wonderful solution to the situation in which we found ourselves. A truly class company and WE WILL CERTAIN USE YOUR SERVICES AGAIN AND TELL MANY OTHERS AS WELL!
The service we had in 2011 was better thsn this year. It was a different tech who did the cleaning.
Carpet areas were brought back to life. We appreciated all the extra care serviceman took with our freshly painted areas.
The professional who came and performed the service.
It did an amazing job of restoring a badly animal stained carpet and the service man was very polite, efficiant and professional. He was up front about what might be the results of cleaning this older carpet, but the results were beyond expectations.
Fast. Friendly employees. They were in and out quicker than other carpet cleaners, and the carpet was cleaner than it has ever been. Looks brand new. They were able to get out stains that other companies were not able to. I would absolutely recommend them to friends and family.
This was our second time using Zerorez of Phoenix and they did another
outstanding job! We are very, very happy with their cleaning service.
We have brick flooring that was previously buildings built in the
1800s--fantastic job! It really brings out the red color of the brick.
The travertine floors, counters and showers all of which were superbly
cleaned look great! The technician well knowledgable and courteous. We
will continue to use their services and highly recommend them!
Product cleaned the carpet very well.
Technicians were very professional, knowledgeable, and friendly.
Care was taken to protect the walls and door jams.
All in all, a very pleasant experience.
I have other rental houses and I will be using Zerorez when needed and as well as my own home.
I have always been pleased with the professional, friendly, reliable service and very well trained technicians. My carpets always look fabulous after they are cleaned and several times Zerorez has been able to remove stains I thought would never come out. I also love the empowered water which doesn't have any chemicals or leave any residue. I never feel like the techs are rushing to do the job. They are thorough and seem very knowledgeable. Thanks, Zerorez, for keeping my carpets looking like new.
Green.
The tech, John, was helpful and friendly. My carpets have never looked better. I scheduled my tile to be done the second I saw how great everything looked.
Carpet rugs looked new after cleaning by Zerorez.
No hidden fees or costs for extra services. Some areas were missed.
Quality work and very pleasant people to work with
Everything! The product is so superior to any others. Removes all dirt and stains and leaves no residue, dries in 6-8 hours and my carpet and tile looks brand new.
It was expensive and not significantly different from other carpet cleaning services that were about half the price
all aspects