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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
The carpets came out beautiful!!! however did not appreciate the hidden costs of $14 hazard removal and the $20 hallway fee resulting in a total bill of $150+ when you advertise $119 on the radio. I called and spoke with one of your reps and she was going to have a manager call me back to discuss and I have yet to hear from anyone. Its really sad these days you say you your 100% committed to meeting the needs of families you serve yet your customer service is sub-par.
floors look great wonderful service
The technician was skilled and thorough, and the carpet cleaning process is excellent.
The staff was friendly... the carpet cleaning was excellent and dried quickly. I didn't think that the stains would come out and they did.
Unfortunately, the stains on the carpet in my son's room reappeared once the carpet dried. Your commercial led me to believe that your product/process was different and wouldn't do that :(
I am a person who has multiple "chemical sensitivities". With Zerorez, no worries. Carpets come out soft and fluffy.
Every Zerorez technician has been friendly and courteous.
Very professional service and the carpets look much better.
Zac and Rick were so professional and did a wonderful job Thanks
A job well done. The two young men were very efficient and cleaned extremely well.
Your products and services perform as advertised. Carpet is soft, not stiff, after cleaning. Rooms I had cleaned seven months ago are still clean and look like they just were professionally cleaned. Had tile and grout cleaned this visit - grout returned to its original light color - beautiful! Sofa also was cleaned - looks like new.
Excellent product and very professional .
Customer service and quality of workmanship.
I liked the professionalism and knowledge of the technician that came out to our home.
Excellent result, workers were on time, very pleasant and knowledgable.
did a great job!
No chemical oders--good workmanship feels clean
Thank you!
alkaline water with no chemicals. Zack did a great job.
I never thought my carpet could be so clean! And the fact that there are no harsh chemicals used is a bonus.
I was truly amazed at how clean your technician was able to get our carpet! Thank you so much!!!
No chemicals and carpets are cleaned well
The technician was friendly & polite. He did a great job on cleaning my carpet. I will certainly call Zerorez again.
Showed up on time. No surprises. Professional.
My floors are really clean and everything looks great. Your technician was just great!
The technicians were on time, courteous and thorough! They also let me know that Zerorez cleans tile and grout. I plan on having them back out in the next few weeks to do all our tile and grout!
No products ... water only; professional team.
on time very friendly very nice did a good job
More up front pricing information and less up selling of additional services. My service grew from just over $120.00 to more then $380.00.
From the first contact to the finished carpet, the service was fantastic and the people I spoke with at the office superb. Brian was punctual, explained what was going to happen, and did a magnicent cleaning job on the carpet. No doubt I will be back and will very highly recommend your service. Thank you for a job well done.
Great job and great workiers!