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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cassy was a great person to have clean your carpet .He was sooo nice and that helps a lot .I am a realestate sales person here at the Palm Of El Mirage in el mirage az. and I will recommend you to my clients . The only thing I didn't like it takes so long far it to dry . My carpet was pretty dirty and it looks so much better . I have my clients through my home all the time and it does get dirty in some areas.I will surwe use you again . I got some of Cassys cards to give to my clients .
Thank you
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We have listened to Danny Davis on KOY for many years and he praises Zerorez, so we decided to give you a try. We were very pleased starting with Jessica to set up the appointment to Casey Jones actually doing the job. We were amazed at how new our carpets looked after Casey was done. He showed us the difference with one sweep. Casey was extremely professional and explained how the process worked. We also were amazed at how smooth and soft our carpet felt! We have used other professional cleaners in the past, but we are sold on Zerorez!! We will recommend your service to our friend and relatives. Jessica and Casey are an asset to Zerorez! Thank you and thank you Danny Davis!!
Bottom line is: It WORKS the carpet is CLEAN!
What the technicians said & the office is 2 different entities.
I love that it gets ALL the nastiness out of my carpets!! I have two kids and a BIG dog and we track a ton of dirt inside. I love that it's "just" water - no chemicals is awesome. I also love that there is no residue afterwards. We have tried soooooo many companies and you are by far the best!
friendly and thorough
Courteous, on time and did a really good job.
Excellent,courteous, and considerate service. The end results were amazing. The carpet looks like new!
The technicians were very good and my carpeting came out very clean.
It seamed to dry quicker and look more fresh
Your service rep was out standing.Time will tell how well your product and application will stand up.
The grout cleaning was excellent!!!!! The carpet cleaning is a different story. The heavy traffic area in the bedroom is still just a noticeable as it was before I had it cleaned. I probably would not have the carpet cleaned again, but I would do the grout cleaning.
The carpet felt crunchy after the cleaning & looks dirty already
The guys where great and the carpet looked great when the left. Then a little after a week had passed the spots started showing up again. I was hoping your company would be my answer to nice looking carpet. Is the any thing you can do to help me?
Carpets never looked better. Took out the pet stains and other unknown stains. Tech was very good and friendly.
The guys who came to clean were very knowledgable about the business, very courteous and did a fantastic job! I was a very happy lady the day my carpets were cleaned!
Price on 3 rooms should include the hallway. Why would I do 3 rooms and not include the highest traffic area in the house. My carpet is cleaner than it has been in 10 years. I was looking at replacing it and now I don't have to. But when I am quoted a price that more than doubles when they are done I was not as happy. The end result was very good. Just be more upfront with your pricing.
They did a great job and we're very professional I love that they were able to do my area Rugs
I used Zerorez so stains would not return as Zerorez advertises. It has only been a few days so I'm unable to determine if it was worth the extra money.
Excellent cleaning job. Not one stain left. Courteous tecnitions who were considerate of their surroundings and very careful.
The traffic areas on our white carpet had become an embarrassment. I'd tried a different professional carpet cleaner in the past and was not real pleased with the results. From the reviews I'd read on Zerorez, I was expecting some improvement on my past experience, but most of the comments had to do with stains, which was not what I was dealing with, so I wasn't sure what to expect. But the tech was very professional and seemed confident that the dirt would not be a problem, and when he was finished, I was truly amazed! My carpets look like new again. I will be using Zerorez for all my cleaning needs in the future.
quality was good not sure but think the price is a bit high
They did a good job for the price
VERY SATISFIED, GOOD SERVICE
Your technician was knowledgeable very friendly and did a great job! He took his time and took great care of my home and was very clean.
We really like the quality of the products used. We especailly appreciate the professionalism, hard work, and dignity your serviceman delivered. Exceptional service..
Our Carpets looked like a war zone and I had a recliner that had everything you could think of spilled on it by small children ages a few months to 4 years old so you can imagine and it looks like it did the day I bought it.
Did a great job on my carpet! Looks great, dried fast. The technician, Jonathan, was very friendly and professional. We will be repeat customers, I promise!
I was absolutely amazed at the results! I thought my carpet was beyond help and it looks like brand new carpet. My technician was professional,pleasant and worked very hard . I have already given the phone number to two friends ! Thanks for making my day yesterday!
The detail that Levi gave to my carpet was outstanding. He worked very hard to give me the best results possible. This is our first experience with Zerorez and it will not be our last. I am very pleased with the results. Thank you Levi!