Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 26, 2012 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Your staff have been professional, honest, and polite.

Report a concern   March 26, 2012 — Rated 9 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

carpet looked really good after cleaning even though there was heavy use.
service tech was prompt, professional and very good at his job.

Report a concern   March 26, 2012 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The gentleman, Max, who cleaned my carpets was extremely polite, friendly, timely, and helpful.

Report a concern   March 26, 2012 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

It's easy and clean. Does a remarkable job

Report a concern   March 26, 2012 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

The fact that the carpets are so clean and no checmicals. Before we put the furniture back we vacumed and the vacume container was empty. Not even dusty. The product we purcased, Empowered Cleaning Fluid,is great. The service tecnician, Jonothan Rojas, was polite, informative and just plain nice.

Report a concern   March 26, 2012 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

CLEANING PROCESS.TIME OF DRYING .....AND A WONDERFUL YOUNG MAN WHO DID THE CLEANING .YOU R NO 10 WITH US .

Report a concern   March 26, 2012 — Rated 10 out of 10 by J.E.M. Zerorez Phoenix
What do you like about our products and services?

The Techs were very professional and explained how the process works.

Report a concern   March 26, 2012 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Your customer service representatives were extremely courteous and flexible. Our carpets look almost like new...which I did not think was possible given their condition. Thanks again!

Report a concern   March 26, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I had done some research regarding your process, which is why I selected your company. Your personal were very polite, knowledgeable and professional. As with any carpet cleaning, time alone will tell if the process is successful. We hope to see you again in 12 months.

Report a concern   March 26, 2012 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

On Time, Great Service! Very Professional and results were outstanding.

Report a concern   March 26, 2012 — Rated 9 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Tech--Levi was prompt--professional and most of all you exceded my expectations

Report a concern   March 26, 2012 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Your company did a great job thank you for a job well done will I will tell anyone that ask for someone to clean there carpets

Report a concern   March 26, 2012 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Clean carpets - great price - professional technician - everything

Report a concern   March 26, 2012 — Rated 10 out of 10 by H.V. Zerorez Phoenix
What do you like about our products and services?

Cody was very friendly and professional. He called ahead to let me know of his arrival which I really appreciated. He workes quickly yet did a through job. I invited my neighbor over to see the cleaning first hand as see wants to have her carpets done. She was very impressed and has the number to call. Also, a lady was driving by and stopped in to ask for a card. Sounds like you have some good future customers! In talking with friends, I have told them how pleased I was with the product and Technician. Highly pleased and would use again. Feel free to use any or all parts of this feedback. Many thanks Name removed

Report a concern   March 26, 2012 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Josh, like all the people you have sent out was polite, personable and did a very good job cleaning my carpets. My carpets stay cleaner longer with your method than other cleaners. I love the lack of chemicals.

Report a concern   March 26, 2012 — Rated 9 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Very professional and our carpets looked great!

Report a concern   March 26, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

I am totally amazed at the cleaning power of the product. I had a stain on the carpet that would not come out at all and when the tech showed up, he sprayed the area a couple or three times, rubbed the spot with a rag and it was gone!! Wow!

Report a concern   March 26, 2012 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Very hfriendly and helpfull.

Report a concern   March 25, 2012 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The pet stains came right out, and it's been a week, and they have not resurfaced!

Report a concern   March 25, 2012 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

the tech was very nice- I liked that the house didn't smell like wet carpet once he left.

Report a concern   March 25, 2012 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Friendly service, explained cleaning process thoroughly and carpets cleaned to perfection!

Report a concern   March 25, 2012 — Rated 0 out of 10 by B.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Prices were not listed as advertised when reserving services online.

Report a concern   March 25, 2012 — Rated 8 out of 10 by K.S. Zerorez Phoenix
What could we do to improve?

Don't change time commitments

Report a concern   March 25, 2012 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Carpet was not stiff when finsihed was very soft. Now for the time test to see if it does indeed last longer.

Report a concern   March 25, 2012 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

While I thought you did a great job in cleaning my carpets, I did not appreciate the fact that you added an environmental fee on top of the regular fee that was quoted on your radio ad.
It is one of the new things consumers object to in this world of advertising......tacked on fees that we are not always aware of. You should include it the price of the job so we have full knowledge of what we are paying for up front!!!!!! Sorry you did that otherwise I would hardily recommend your business to all!

Report a concern   March 25, 2012 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Outstanding professionalism as well as a supderior cleaning

Report a concern   March 25, 2012 — Rated 9 out of 10 by A. Zerorez Phoenix
What do you like about our products and services?

The man that showed up at my house was friendly and honest. He took the time to answer my question and explain things to me. My carpets looked brand new afterwards and all the stains were gone. Then they left me bootys so I could wear in my house so I wouldn't get them dirty. I was very satisfied.

Report a concern   March 25, 2012 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

I love how there are no chemicals involved in the entire process and the carpets came out better than I could even imagine. They are practically brand new and I feel like I am no walking on a cloud instead of carpet. Thank you so much!

Report a concern   March 25, 2012 — Rated 10 out of 10 by O.B. Zerorez Phoenix
What do you like about our products and services?

Carpets look good and service was great.

Report a concern   March 24, 2012 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Carpets have been installed for 14 years. After you cleaned them they look as good as when they were installed. We couldn't be more pleased. We've already recommended Zerorez to many of our friends. Outstanding job at a fair price. Thanks.


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