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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job.
Friendly workers, clean product, dries quickly.
Your representatives are truly gentlemen, committed to doing the best job possible. Recently my carpet stains "bled through". You came out that very day and did the job again. Your company strives to do quality work. I appreciate the dedication to customer satisfaction.
Really cleaned the stone floors very good. The techs were very professional.
Great results speak for themselves. Our carpets are now spotless for the first time in 2 years... With 4 boys under 10 and 3 dogs that is a miracle!
Just the friendly service and what seemed to be cutting edge technology.
Good customer service
No residue. use of corner cards to protedt home, stuff works. Tech got out stains that others could not.
Only use water, very thorough and courteous, had good results last time you came out. Andrew did a great job, late in the day, it was hot, but this did not deter him from doing a great job at our house. Thanks Andrew!
Careful service.
Service is fast. 3 room special for 120 is perfect for us. I wish we could lock in that rate and I would get my carpet
s cleaned more often
Green.
The technicians were very impressive. So professional and friendly. The carpet and tile came out really clean. The whole experience from online scheduling, confirmation email, heads up call from tech, to first impression of techs and excellent service was very refreshing. I sound like a commercial, but I was just very impressed. A truly satisfied customer.
Your guys were professional and did a good job in a timely manner.
I like that you don't use soaps, just water. The service man was very friendly and informative. The best part...the carpets look cleaner than they ever have.
Carpet was left very clean looking newer then it had after previous cleanings by other companies. No orders from chemicals...
The technician was very courteous. He did a great job and our rugs look awesome!
I never received a confirmation call for my appointment
Tile cleaning was not as expected. Believe sales person upsold me with false intent. Afterwards he stated "he thought I was wanting to seal the grout" which never came into our conversation at all. I stated I was having it cleaned as it had been a few years.
After vacuuming my carpet again this week (twice now), I still have a vacuum full of dirt coming off the carpet. If truly cleaned, it should be nominal at this time as only me and my son and we have been taking our shoes off at the door since carpet cleaned. Not certain what was cleaned.
that no harmful chemicals are used to clean the carpets
Tobias our technician was very courteous and explained the process of cleaning the carpets. He was sociable and enjoyable and I would request him the next time we have our carpets cleaned. I always did my own carpets in the past and was very satisfied with the job zerorez did completeing a thorough deep cleaning.
Your company did a great job cleaning the carpet, told me about other services and products available and your services people were friendly and not "pushy".
Animal smell/stain removal
No chemicals to worry about and NO sticky residue at then end. Looks like a new carpet!
Prices are a little high.
There was a charge for each step and the techinician only cleaned the top of the step.
Professonalism and price
We liked the fact there were no chemicals used since we have pets. Our carpets looked better than before when Chem Dry used to clean them! We have recommended Zerorez to several friends and family.
Very disappointed in the quality of the cleaning. Radio commercial talks about not having hard carpet "like the other guy" but my traffic area looks no better and feels hard to me.

Very professional service. Excellent results