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based on 87395 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look almost like new and the carpets are over 10 years old. Ken, our tech, was outstanding. He was cordial and answered all of our questions
i think 40.00 per spot to clean is a little excessive
Cleans well without residue; however, it took longer to completely dry, than I had been led to believe.
My carpet was very soiled and had several pet stains. Zerorez is amazing! My carpet came out so clean. When it dried my carpet felt extremely soft and clean, with no chemical odor.
it cleaned very nicely and dried fast
Technician arrived on time. Technician was polite, professional and did a very good job.
Extremely professional service technician...Great customer service...Great Job!!!
No soap.
Professional and polite staff(sales rep and carpet cleaner). Carpets look fantastic....never thought they would look so good! Thank you
Makes the carpet almost new.
Our tech missed a section of our living room carpet. We would like it to be taken care of.
Polite, very nice and very competent representative - we've already recommended Zerorez to some friends in Chandler. Thanks much!
Your techs did a great job, but the pricing seemed high. You run a 3 room special advertised at about $129, but we did 2 small rooms where we moved most of the furniture plus 2 small hallways for $160
on time, in fact early to appointment. also, after the carpets were cleaned there was no excess residue and my carpets were not "crispy" like in the past...they were soft and much cleaner!
Carpet is not cleaned evenly... there are distinct light and dark areas. I'm not sure why. The technician was helpful, friendly, and appeared thorough and competent.
I work during the day and my house is upside down (in preparation for the cleaning yesterday). Getting it cleaned properly on Monday evening would help make things right.
No residue left in carpet. Great service over the phone and in person.
Quick and easy; smells nice; looks great.
The gentleman that came to our house was extremely curteous and professional. carpets look great!
It was clean and dry in a short time. It's not crunchy to walk on
On time, very professional, exceeded my expectations.
Arrived early. Well-groomed and professional servicemen.
Carpets looks brand new. Technician was very helpful, hard-working and easy to work with.
polite, knowledgeable, good service, carpet clean and dried easily
My carpets were very dirty and look like new now. Plus they seem softer than before when we used a standard carpet cleaner rental at the store.
You deliver what you promised and more than expected customer service
Matt was excellent and did a great job, plus he was prompt, Thanks
The tile looked great after cleaning. Sean--the technician--was very careful wih everything and did a thorough job explaining the cleaning process--what to expect, etc.
just a ggod clean job and very thoro
You did a Great job on the carpet and the tech was VERY professional and nice. I would recommend you on carpet cleaning!
As far as the tile/grout I was NOT impressed and I would not recomend you for that. The grout didn't fully dry until that night and you could clearly see that the edges were not cleaned as well as the some other part of the floor.
CLEANLINESS is Number 1 and the excellent service person was on time, personally very clean and polite, set up so careful not to damage anything in my home during the work. Did an excellent job on the rugs, very efficient and I am happy with the results.