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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no smell
Your technician was well informed, friendly and worked hard. The cleaning process seems to have cleaned my carpets well. I will use your service again. I will also recommend your company to my friends.
Thank you for the great job on my carpets. I wasn't expecting them to be so soft and fluffy. My usual experience is hard and crunchy. The technician that came out was so pleasant. Thank you and great job!
Really like the method of cleaning the carpeting....and the fact that a really good job was performed.
We were very pleased with the service and the efficient manner of the Technician. Our carpets look great and the two chairs look like new. I look forward to using the Zerorez Cleaning Liquid. Thanks for your great service.
The explanation as to what is being done and the associate showing me the difference of before and after the cleaning while in the process.
The only recommendation I would like to share is that you lower your prices on area rugs. For most people it is cheaper to go out and purchase new rugs than to have them cleaned. I don't understand how you can clean three rooms for the amount you are advertising and then charge in the higher two hundreds to clean two area rugs. I am sure there is a reasonable explanation, but I still feel the prices are too extreme on area rugs. Thank you for reading.
Our carpets look clean and fluffy. Thank you
Beautiful work, stays clean longer and dries quickly!
I had six dining chairs cleaned on Friday. They were chairs that I was going to have recovered because they were so dirty. I had been told by two other cleaning professionals that the fabric would not clean. Zerorez said they could and they absolutely did a fabulous job..Mike was wonderful and I had another great experience with the Zerorez company.
On time and efficient service... and of course super clean carpets!!
everything
straightforward pricing
polite, professional, thorough technician
excellent communication through front office
Great technician. He was friendly and did an outstanding job. Our carpets have never looked so clean...and like new!
The technician was very professional and did a great job.
Daniel did a great job and he's a very pleansant person.
natural, no toxic smells or soaps, etc. Very friendly and professional. The technician went the extra mile to do a great job.
quick drying
The water works very well. Isac and Matt did a great job and were very professional. Will definitely use your company again.
Very efficient and thorough. Was surprised 'by how much effort the technician put into my couches and carpet. That alone would have won me over but they also came out beautifully. For that I will use you again and recommend you to friends.
No chemicals
my carpet looks new
I love the way the carpets are not 'crunchy' afterwards. The two young men that came to my house were extremely nice and helpful. Everything was wonderful....as always!
Jennifer
Lack of chemicals not used.
Our technician Brian Hamilton was very professional,friendly and did a perfect job. I told him I check the carpet cleanliness by wearing white socks to see if any residue is left in the carpet....and my socks were still white afterwards!! I was completely satisfied and will be using your services again and will recommend your services to my friends. Sincerely, Name removed
Technician was pleasant, professional, and respectful while in our home. I would recommend him and zerorez.
It doesn't leave such a wet residue. Dries fast. Very pleased...... Thanks
We've had our carpeting cleaned before but it never looked as good as it did this time. Thank you for a super job and the man who did the job was extremely pleasant& gave us information that we needed. We are more than pleased with the job & won't hesitant to tell others & will definitely use you again.
I was able to get a demonstration of travertine cleaning, so I may use your services in the future.
Zerorez is the only carpet cleaning company to make my 14 year old carpet look like new! And it stays looking like new for many months afterward! Well worth the money.
Troy Wagner came to my home and was very clean cut, professional and friendly. My neighbor came by to get his business card and he was even willing to fit her into his schedule, although she declined. He put down plastic pieces to cover the corners of the walls so his hoses would not rub and leave marks on them. That was the first I had seen that done and I was very appreciative. I was expecting the need to get my paint brush out and do some touch up but with those covers, it was not needed. I will definitely call Zerorez again and refer them to friends and family.