What our clients think of us!

your service people.

Timely and honest service. Everything was upfront with no hidden fees. Our technician Daniel did not try to pressure or upsell us and rather let us make the decision on our own for any add-ons. My biggest compliment to Daniel is that I have never in my life seen any carpet cleaner take the time to actually get down on his hands and knees and try to "sniff out" any pet odors. Nobody does that! Thank goodness for us there were not any to be found. Everyone just likes to just sell you an expensive pre-treatment and not even take any initiative. Daniel was courteous, informative and got the job done. Excellent service and excellent follow-up by the office.

very professional and did a great job!

Informative customer service

The crew was very professional. Liked how they put corner protectors on the walls. I have never had that with other companies. Loved how fast the carpets dried and didn't smell like wet carpet drying.

Your representives are informative and verey helpful

Our carpet turned out beautiful. I understand your concept of using soap causing dirt to be a magnet to a soap washed carpet. You have employees that are very professional. We heard about you by word of mouth and we are glad that we did.

Everything was as stated. The gentleman was exactly that.

Friendly, professional employees, carpet turned out beautifully even though we were skeptical. Quick and on time work. Thanks

Tech was nice, explained what our options were, thorough and fast. My carpets look and feel great.

The product is amazing, leaving no residue behind and still cleaning all of the problem areas! The pet treatment is worth the money, the stain and odor is completely gone. Jonathan took his time and treated every area until it was perfect. Zerorez is truly the only way to clean your home, and technicians like Jonathan are an asset to the company!

I have never seen my carpets look cleaner. The technician and office staff were very organized, efficient, and service oriented. Thanks for the great experience!

The technicians were great & I like the green aspect

Your Guy was Great, Clean & Polite. We have been in a rental where the Carpets were supposedly cleaned when we moved in, But they were never this clean! I wanted you guy's last year but the wife called someone else and when they left the house smelled like a hotel. I have told everyone about you guy's! And sorry for the late feedback, The wife was very happy and also tipped the cleaner when he was off to His next appointment. Please pass this info on to the gentleman we had at our house and take care of him! Sincerely, gary

no chemicals, safe for kids and pets

Troy was extremely attentive to details like protecting wall corners and keeping the front door as tightly closed around the hose as possible to keep out the heat. He did an excellent job, was courteous, careful and very thorough. We were VERY satisfied with the results. It was a pleasure to have such a polite young man in our home.

cleans thoroughly and smells clean

The stains on my carpet came up easily and my carpet dried alot quicker than with other companies cleaning. I also like that you didn't use strong chemicals. The service gentleman, Andrew, was exceptionally professional and pleasant. I will ask for him when I call again.

Green, cleaner way of getting the carpet/tile cleaned.

The tech that came out was awesome....very professional, clean cut and great communication skills. Something that other companies forget about when hiring someone that represents the company (I can't remember his name...I think it was Dylan?)....sorry, with so many vendors I've dealt with in getting house in shape just in the last couple of weeks....can't remember.

We had a schedualed appointment between 2 & 4. At 10:45am on the 18th a Zerorez rep called and asked if we can move my time frame and i had told we could NOT change it because nobody was home, she said thats fine. Then at 10:52am the tech called me and said he was on his way and will be there in 20 mins and i told theres no way i told him he needs to contact the rep that called me. Needless to say he wanted to inter my home with nobody there to start cleaning beacuse his dispatch told him to take a long lunch and he didnt fill like waiting. Thats why i think my carpet was not done properly i fill that he rushed. The tech was nice and curtsey.

I was impressed with what the tech showed me regarding your product. I like that there are no harsh cimicals. The service was great and very prompt.

It was the best job I have ever had done. Thank you.

Carpet took too long to dry. Chem Dry is a much better system.

our rug was very stained i was so amazed how clean it came out and fast and freindly service i will highly recomend

Most of the work was just fine. There was a heavy traffic area between the living room and the family room we failed to mention to give a little more attention to. It is right at the rug / tile border. Perhaps your workers are instructed not to point out particularly dirty areas, and leave that to the customer to note, but in this case it would have been appreciated.

Always on time and you take waste water away.

Same day service, friendly and knowledgeable technician, great results.

THE BEST........PERIOD

NO smell, the incredible job of cleaning it did, the tech who did a fantastic job and was very professional, friendly and informative

I know that there are always time constraints with a job. We did ask to have an add-on service performed once the technician arrived and he agreed. Once finished with the carpets, he suggested a stain repellant for an additional upcharge, when we declined, he stated he could not perform the steam clean of the couch. If he had time to perform the upcharge item, why did he not have time to do the agreed upon couch cleaning. Seemed unprofessional to change his mind based on services performed.