Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85264 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2013 — Rated 10 out of 10 by Theresa Fiorella Zerorez Phoenix
What do you like about our products and services?

Clean, environment safe.. good service,, respectful employees

Report a concern   January 3, 2013 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, cordial and professional; honest evaluation and service. Extremely pleased and will definitely call again!!

Report a concern   January 3, 2013 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Professional, respectful, friendly service done in a timely manner. You can use my comments but I would appreciate it if you would not use my last name.

Report a concern   January 3, 2013 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Don't think your "magic water" is that much better than Stanley Steamer but your technician (Jonathan Shields) is super. 2nd time I've used him and will use him on all my rental properties.

Report a concern   January 2, 2013 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

I think the carpet was cleaner than when I had it cleaned by a different company. Thanks!

Report a concern   January 2, 2013 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The service was very good and our carpet looks brand new and it dried fast which is a plus.

Report a concern   January 2, 2013 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Clean carpets; eco-friendly; fair cost; no high-pressure up-selling; keeps me informed of arrival time.

Report a concern   January 2, 2013 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I like the professionalism of the people, and the time and effort that Jeremy put into restoring our furniture.

Report a concern   January 2, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The technician was excellent in service, we had a stain from gun oil and it's gone!! He was on time, & professional.

Report a concern   January 2, 2013 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service and the results were amazing! I'll definintely recommend and utilize zerorez again! :) Thank you!

Report a concern   January 2, 2013 — Rated 10 out of 10 by Jim Marshall Zerorez Phoenix
What do you like about our products and services?

Friendly service.

Report a concern   January 2, 2013 — Rated 10 out of 10 by Ellen Buzga Zerorez Phoenix
What do you like about our products and services?

We were going to have our carpeting replaced when a neighbor suggested Zerorez. We figured we'd give it a try. mabe we cvould get another 6 months out of our old stiff and crunchy carpet. that was four years ago !!!! Our stiff and crunchy carpet is now soft and fluffy! The Zerorez proceedure removed all the soappy build-up from previous cleaners and returned my carpeting to its intended color and plushness. Lenny is so helpful with scheduling an appointment that works for you. Mark or Casey, two of their incredible techs, actually shows up on time, talk with you about your carpet and their procedure. These guys are amazing! Zerores definitely under promises and over delivers! Ellen Pretzer Buzga

Report a concern   January 2, 2013 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

products and people

Report a concern   January 2, 2013 — Rated 10 out of 10 by R.H.D.J.K. Zerorez Phoenix
What do you like about our products and services?

THEY ARE VERY PROFESSIONAL AND ALWAYS ON TIME....

Report a concern   January 2, 2013 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

every thing was great

Report a concern   January 2, 2013 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The guy who did our carpet and tile was terrific. So nice and he did a really great job on our tile!

Report a concern   January 2, 2013 — Rated 10 out of 10 by J.W.S. Zerorez Phoenix
What do you like about our products and services?

Walley was great...carpets looked clean...is there a bonus for referrals?

Report a concern   January 2, 2013 — Rated 8 out of 10 by K.N. Zerorez Phoenix
What could we do to improve?

pricing

Report a concern   January 1, 2013 — Rated 3 out of 10 by L.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought the technician was careless and clumsy.He misquoted on the cost of an area rug and then did not have any expertise in how to clean it. He was pleasant and willing to try but I would have preferred a more experienced person.Your company was recommended to me 2 years ago when we bought our home by the builing inspector--he said you were the best because of your method of cleaning. While i do believe that--and while the first time was good-I was discouraged after Monday's experience

Report a concern   January 1, 2013 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

They were on time, very professional and protective of my home. I have already used them for another property and will use them for my office too.

Report a concern   January 1, 2013 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   January 1, 2013 — Rated 10 out of 10 by Colleene Kelso Zerorez Phoenix
What do you like about our products and services?

courteous and diligent technician....Levi was neat and very able to perform his task. Levi was also very personable. I will not hesitate to refer my friends to your serviceThank you for asking, CEK

Report a concern   January 1, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The redo was done very well. Andrew was very professional, and did a great job.

Report a concern   January 1, 2013 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

No smell. Fast drying.

Report a concern   January 1, 2013 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Tech was well trained and very professional and courteous. Daniel Seville was his name. Carpet was heavily soiled and most of soil was removed.

Report a concern   January 1, 2013 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new and Joe, the technician, was very informative as well as a pleasure to interact with.

Thanks!

Report a concern   January 1, 2013 — Rated 10 out of 10 by Barbara Meier Zerorez Phoenix
What do you like about our products and services?

The techs are friendly, clean and knowledgible. I like that I can walk on my carpet within hours and there are NO chemicals and no smell

Report a concern   January 1, 2013 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Courteous, friendly and professional service. The carpet came out great for its age and wear!

Report a concern   December 31, 2012 — Rated 3 out of 10 by G.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet in the house turned out very nice. The technician did not do a good job on the tile at all. It was spotty at best with many areas not cleaned at all. I really expected a better job for the money that I paid, and they were more than 2 hours late for our appointment

Report a concern   December 31, 2012 — Rated 9 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

Fast, clean and you protect my home from hoses marks etc. That is very good!


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