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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Looks very nice and clean.. love the spot cleaner...
Representatives were professional and courteous. Work product was solid - pleased with results.
I am pleased with the excellent results regarding carpet and upholstery cleaning.
Super service and proformance!
The job was done perfectly
The results were outstanding and the technician was very friendly, knowledgeable, worked efficiently and was really quick to get the job done. We feel he was a great worker. We are very pleased with the service provided. Thank you.
Prices seem a bit high and the grout cleaning for tile wasn't as clean as I expected.
Customer service is great and the two gentlemen that came to clean the floors were very nice, including staying to clean much more space than first expected.
Great crew that worked hard to clean my aging carpet. They did a wonderful job.
the carpets came out very clean (great job) but they took an extremely long time to dry, especially the stairs (over 24 hours), would have liked to have this actual information to plan accordingly rather than the incorrect info provided over phone
The techs were very curtious and made sure I understood all aspects of the cleaning process. We had the made the appt for only the carpet put added cleaning of the tile as well. I have recommended your company to our son for his home and will to friends when the time arises. Thanks
Arrived on-time, did a excellent job at the price quoted.
Excellent service. Great results. Polite and well mannered rep.
I am extremely happy with the carpet cleaning but disappointed in the tile cleaning
offer ways to replace loose grout or a better way to clean stubborn spots i realize that gets into a lot of areas and the job you guys did was great but thats what i have to say see ya
No soaps or chemicals, carpets dry quickly (3 hours).
The technicians were friendly and explained what they were doing as they were doing it. I like that the process is environmentally safe.
Two young men arrived and were both very professional and my floors are as clean as new. When it was obvious to them (not me) that what was really needed was to strip my floor, I should have listened. Next time I think I will LISTEN to the tech. Totally professional and knowledgeable. Completely cleaned up after themselves and left me very happy. I would definitely call ZeroRez again, and this time I will rely on their judgment.
the service was amazing, thank you.
I will definently use you again.
My whole house is so clean and smells wonderful. The area carpets that I was getting ready to
throw away are beautiful.
I have had my champagne colored carpet cleaned many times and this is the cleanest I have seen it since I moved in 15 years ago. The products used smelled clean and fresh. Now that the house is a rental, the carpet was very, very dirty and Pete worked extremely hard to get it very clean. He was very professional, knowledgeable and careful. This will be the only carpet cleaning company I will use in the future. Thanks.
It's OK to use my name, but please do not use my full last name.
Your crew was highly organized and efficient. They called at the time expected and showed up at my home when expected. Your treatment was even better than advertised and I have nothing but high praise for every facet of the service that I received. THANK YOU!!
No chemicals. The carpet and tile ended up smelling very fresh and looking clean and spotless. They worked very hard to get a heavy old grease stain from a hydraulic chair off my carpet and succeeded, so I am very satisfied.
The products work and the Techs are knowledgeable about their Job
SERVICE GUYS EXPLAINED WHAT THE PROCESS WAS GOING TO BE, EXPLAINED WHAT EMPOWERED WATER WAS , GIVING ME A BOTTLE TO CLEAN WITH WHILE THEY CLEANED THE CARPETS, AND ANSWERED ANY & ALL QUESTIONS I HAD. THEY ALSO TOOK MEASURES TO PROTECT WALLS WITH GUARDS, AND WERE KNOWLEDGABLE ABOUT PRODUCT AND VERY PROFESSIONAL AND LIKABLE.
Natural
Prompt, courteous service. Good job cleaning our area rugs. When rugs dried, I needed to put down on correct area of house.
This left a few streaks on the bare floors where the rugs were when cleaned. I need to mop. No big deal though.
Chairs were also cleaned. I am satisfied.
I like the cleaning without product and I love that my kitchen floor was sanitized.
Didn't see any difference in before or after cleaning...
I was pleasantly surprised with the ability to clean without using chemicals. How quick it was and how fast it dried. Will definately use you again.
friendly technicians. No chemical smell or feel to the carpets. Carpets feel soft and fluffy and quick dry times. Great stain removal! Amazing tile and grout service, absolutely amazing!