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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The first technician took only 45 minutes with all the flooring I had, which was ridiculous. Zerorez did make good on it and sent another technician out and the floor is good now. The inconvenience of not having furniture for nearly a week was not fun, but we got through it.
I have already passed my guys names out to some of my friends. We were very pleased with the service we got and the tile and carpet came cleaner than they ever have. Kudos to Albert Gutirrez and his partner!! Its so nice to see a young man so thrilled about his work and product. Grreat job guys!!!!
Clean and green
reasonable prices, professional
CARPET & TILE LOOK WONDERFUL. TECHNITIONS WERE PROMPT, INFORMATIVE AND POLITE!
All of the spots we had came out and so far they have not shown up again. The last time we had the carpets cleaned in our school we had more spots show up than before it was cleaned.
Most of the soiled spots have not returned
The grout is clean. However it was done, it worked. No real mess or smell.
We had purchased a home that the grout in the floor tile was very dirty and stained. I had spent hours on my hands and knees with little results! After only a couple of hours with your service, my whole house was clean, and much cleaner than I was able to get it! Thanks
The products leave a clean smell as well as a clean carpet. The technician was on time and called when he was on the way. He was professional, thorough, and truly cared about doing a quality job. As a small business owner in a service profession myself, I respected his devotion to top notch customer service. This is my second experience with Zerorez, and this is now my go-to company when I need the job done right.
everything
No disappointment. Pleased with the service. Friendly staff, took care of the job efficiently. Just a little pricey for me.
So far the stains have not reappeared so im very Happy with the results!!!!!!!!!
The two men who came to the house were extremely professional and did an excellent job. The carpet was not crunchy after it dried. Thank you and I will call again.
Made carpet and tile grout look like new!
The service was great, the technician was extremely helpful, the product is incredible. I bought the cleaning solution for future use as well!
I have already recommended it to several friends and family.
Thanks!
Have been very pleased with each time I have ordered Zerorez service. Zerorez leaves my house (tile and carpet) very clean and looking good.
Your technician, Alan, was very personable and professional. The job was completed quickly and with results surpassing my expectations. The aroma (not odor) was "clean" and very pleasant.
The cost is reasonable, and not further damaging our environment, made this a great experience.
The technicians were very efficient and fast. My carpets almost look brand new.
Great service. Technician clearly communicated the different options I had to try to clear some stains. Troy had a great attitude!
The technicians got my tile cleaner that I expected. It looked brand new. We were thinking about replacing it because the tile was porous and dirt had gotten in and the people that laid the tile did not seal it. The technicians offered to seal it. (I realize at an extra cost, but well worth it!) Now our tile should stay clean for a longer time. The men were so polite and patiently listened when I told them of my concerns about my tile. All the tile and carpet that was cleaned looked brand new!
on time and compleat satisfaction.
Very professional and the carpet was perfect! The quote given over the phone was very upfront and honest, and was within a few dollars of the actual amount it would cost to clean our carpets. Very satisfied about how the carpets turned out-- they look brand new!
great job
How fast the areas dried--It was amazing! I thought it would take hours before we could put furniture back, but within 2 hours all areas were dry. I am definitely planning on using you in the future.
Your people were prompt, courteous and professional. The results wre amazing - our carpet hasn't looked this good in years and we booked you to return and clean our tile
prompt,friendly, honest, reasonable prices and a fantastic product that REALLY works
On-time, professional staff who quickly and thoroughly clean with safe products.
My 11 year old carpet came nearly clean. The first time you came about 16 months ago, the tech was actually able to make it even cleaner. I am pleased and everyone says it looks great. Unfortunately the tech put a small hole into my wall on the stairs, but it shouldn't be difficult to repair.
From the adds I heard I thought it was one price and when they came they tried to upsale me