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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No toxic smell. The guy who did my floors was great, very personable, explained everything, and did a terrific job.
Our service tech was "GREAT" He did a fantastic job - careful - fast & respectful .
Thought things would come out cleaner than they did.
I appreciate that the carpet seems to be odor free & stays cleaner than with other companies
Your personnel look clean & are very nice
Thorough clean rugs with fast drying time and no crunchy carpet..
Our Carpet feels and smells fresh and clean! Our tile floor looks amazing! We really like the "green" products used. Also great customer service!
Excellent cleaning job. Punctiional for appt.
Sorry for the delay - I love using zerorez - the guys are great and my carpets are awesome!
Very efficient..
Excellent service technicians and quality workmanship with no messy materials left in the carpet or tile are. Eferything came out looking like new.
The technician showed up on time, was very professional, answered any questions and the look of the carpet when he was finished was fantastic! I hired Zerorex from advertising I heard on 94.5 (Tom and Maria) radio station. My carpet had not been cleaned for 18 months and was so dirty and had so many stains, I wasn't holding my breath that it would actually look good again.
However, Zerorez proved me wrong!!! When Jonathan finsihed cleaning the carpet it looked new and I had to walk across the carpet to get my check book and was surprised at how soft and barely wet the carpet was.
I will recommended Zerorez to everyone as I truly was impressed!!!
The technician was super nice and my carpets look great!
The no soap process and the quick drying of the carpets.
We liked the scheduling process and the reminder email and phone calls. The cleaners very professionally rescheduled us on the day of the service after having an earlier cancellation. They dressed professionally and they were friendly. They explained that a tile must have been replaced before we bought the house and that the grout color around it had been matched to dirty grout and therefore could not be cleaned to match the rest of the tile. Very helpful information so that we can have that grout replaced to match. The tile and grout looks fantastic after cleaning, even better than we had hoped.
i like that their is no chemical residue left on the carpets.
it works
Capable and well dressed technicians. Very pleasant and professional.
Friendly staff and you clean the carpets really well.
No steam...very professional, polite and knowledgable workers!
Professional. cheerful employee. service quickly done, well. arrived on time
Very professional service tech. He did an awesome job, the tile and grout look almost like new. I have told all my family and friends about the great job you did. Thanks
The results were even better than expected! My carpets and tile are almost like new again, and knowing it was done without chemicals is just amazing.
The tech was clean, professional and friendly. The service was fast and the carpet dried quickly.
Just a better result.
Very clean after the service and no soap or residue left behind. Will recommend the service.
I never expected the fantastic results, I was so depressed about how stained my carpet was and i just about cried when I saw the results. Isaac, the technician is very polite, gracious, knowledgable and skilled.
I was extremely disappointed with my service this time. When the truck arrived it was to early then they never came back like they said, when I called the girl said sorry rearranged for a new time, but I expected some kind of rebate from you since I had to have my employees here later and for two days. Never had service from you like this before.
EXTREMELY DISSATISFIED!!!
Quality products and services at an affordable price.
Brian Hamilton did an outstanding job!!!!
I was in a real pinch as needed the carpets cleaned before the moving van arrived the next day and Zerorez was willing to put me on a wait list for the next day and actual worked me in. The men knew there business and pointed problem areas and why so that we can make changes in the future.