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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That you don't use chemicals.
Professional no chemicals
The technician was very capable, but wouldn't stop trying to sell me more goods and services. He was very pushy and I felt very uncomfortable. I finally agreed to the 'scotsgard-like' protection and it made the carpet crunchy. The whole reason we wanted to try Zerorez was so we wouldn't have the left over residue on the carpet, but we have it. We can't even walk on the carpet barefooted as it feels terrible to walk on. I don't think I'll try Zerorez again. Not a very happy camper.
Love the no chemicals. Very friendly and polite.
The two employes were very informative and was very courteous. Good Job!!
Everthing about zerorez is great! We only use them.
Timeliness, customer service, personnel and product. You do a great job !!! Had both carpet cleaned and tile cleaned and will use you again. Thank you...
Great job as always!
What I was most impressed with is the young man who provided the cleaning service. He was hard working, courteous, precise, informative, and professional. He represented your company in the best way possible. I am pleased with the cleaning results - the carpet and tile look much better than they did before.
Excellent service and results!
The carpet looks fresh and lively, not dull as it did before it was cleaned. I also bought the cleaning water and cleaned my couch with it. The couch looks better than any other time I have cleaned it.
The professionalism of your serviceman
Fast efficent service,arrived on time,helpful courteous employees. Floors look like new again. Thanks............
I was very dissapointed in the service. While the tech did come back out and try to resolve one issue, it did not work. Now my grout is ruined and where it did not smell before it reeks of urine. Very unhappy with the results.
My rugs looked great and felt fresh to touch. The technician was friendly and professional, and got the job done in less time than I expected. I definitely will call Zerorez the next time I need my rugs cleaned !
The carpet is soft and not stiff and sticky like other times I have had carpets cleaned. Also, the tile and grout look brand new. I am going to have them come back and do the rest of Pepper Gearhart
Everything they cleaned looks better than the other company I had used before.. They protected the edges of all the walls thru the house and did a great job, to even stay and use blowers to dry the tile floors. I have not had that kind of service from a carpet and tile cleaning company before. I have already recommended them to my sons.
Arrived when they said they would, did a very professional job. The carpet is very old and had a lot of stains, we thought we would have to replace all the carpet soon. Zerorez came and did a fantastic job, it took them longer that they thought it would but it looks great.
My floors look great and it didn't take too long,
That it cleans well, makes tile look new, Cody is a super person and did a great job, as usual.
no soap residue after cleaning
The infused water and no soap...Also the tech. was very friendly and knowledgeable..
It really does stay cleaner longer.
Chemical free effective cleaning and odor free, too!
Professional to the max in all phases, all personel. Great results.
No soap residue, friendly and knowledgeable technicians, terrific results.
Technician was friendly and helpful. No hidden costs. FABULOUS job on my tile!
Everything came clean!!
The technician that came to our house was very professional and very knowledgable. We were extremely pleased with the results of the cleaning. He communicated with us throughout the entire phase of the service and kept us informed as to what he was doing the entire time. He was thorough with the service and was upfront and honest that with the condition of our carpet, that it may not turn out as clean as we may like. We were extremely satisfied with the end result and were very pleased with the result. We will highly recommend the service to our friends and family. Jonathan was amazing and very professional! We are very pleased!