Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2012 — Rated 10 out of 10 by Eileen Holmes Zerorez Phoenix
What do you like about our products and services?

I liked the two hour period of time for the appointment being made. When I called that I needed to have my time pushed up to a later time (I called the day before the appointment
they were very pleasant about it and switched me to a latern time . Casey Jones was very polite , worked very hard and did everything he could to remove the ground in dirt. I have never used your company before, but I already recommended you to two friends and they have each used you and were vewry happy with zerores. I will use you again. Thank you!
Eileen Holmes

Report a concern   October 10, 2012 — Rated 8 out of 10 by D.I. Zerorez Phoenix
What could we do to improve?

Prices are high

Report a concern   October 10, 2012 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Very professional staff. I was moving into a new house and had no idea what was in the carpet, just that it looked terrible. I didn't know how much good the cleaning would accomplish but was really amazed how clean and new the carpet turned out. Excellent job and the guys were great. I would highly recommend your company to anyone, in fact I asked for several business cards from your guys and gave them to the manager of my complex to use when other residence are looking for carpet cleaning referrals.

Report a concern   October 10, 2012 — Rated 10 out of 10 by Donna Parrish Zerorez Phoenix
What do you like about our products and services?

On time,accurate cost estimite, great cleaning our rugs and furniture, some of it over 25 years old,looks nearly new. Great process and service.

Report a concern   October 10, 2012 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

got carpets clean!
reasonable price.
friendly service.

Report a concern   October 9, 2012 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Awesome

Report a concern   October 9, 2012 — Rated 9 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

I spent all day scrubbing the tile floor myself. Then, had you guys clean it. Night and day difference. Looks like new again.

Report a concern   October 9, 2012 — Rated 10 out of 10 by Terry Blake Zerorez Phoenix
What do you like about our products and services?

The products did a great job on my carpets and tile. The tile looks amazing, just like the day I moved into my new home 7 years ago!
The service reps are professional and take care to do a great job.

Report a concern   October 9, 2012 — Rated 10 out of 10 by Jean Harris Zerorez Phoenix
What do you like about our products and services?

The grout around the tile is CLEAN!! It's much better job than we had done 2 years ago. The carpet area looks new so now the whole place looks like new! Glad we found you on Sonoran Living.

Report a concern   October 9, 2012 — Rated 10 out of 10 by Jean Edwards Zerorez Phoenix
What do you like about our products and services?

I can't be specific!. The carpet looks good; has staying power; technician seemed knowledgeable; Overall, I am very satisfied.

Report a concern   October 9, 2012 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

It was clean and worked 100%. Cust service was great.

Report a concern   October 9, 2012 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Jonathan was very courtesy and professional!
The tile looks like new. No smell and mess.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My carpet looked beautiful but my tile looked like when we moved in. I wish they would have offered to do the rest of my tile when they were here. I would have done it in a heartbeat.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The high pressure cleaning of the travertine worked better than anything we have tried yet.

Report a concern   October 8, 2012 — Rated 9 out of 10 by Deborah Blomme Zerorez Phoenix
What do you like about our products and services?

Bronson answered all my questions and did a great job cleaning my carpet. We were so happy with the carpet cleaning service, we are going to schedule our tile to be cleaned next. The customer service that we received was above and beyond. You just don't get that type of customer service very much any more.

Report a concern   October 8, 2012 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your services were exactly as proclaimed on the radio ads. The technician called just before his timely arrival, explained everything to us, answered our questions then performed above our very high expectations. We will definitely use you again, specifically asking for him! We will also recommend your services to others.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

prompt, through, clean, polite.

Report a concern   October 8, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

job well done,

Report a concern   October 8, 2012 — Rated 10 out of 10 by Alex Diaz Zerorez Phoenix
What do you like about our products and services?

Very quick and Knowledgeable staff

Report a concern   October 8, 2012 — Rated 7 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

we need time to see how well the cleaning lasts

Report a concern   October 8, 2012 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

The product works well and is odor-free (especially when compared to the work performed by another company). The professionalism of the technician was exemplary. Joe Ruggiero was extremely helpful and we are very happy with the results of his efforts. Our carpet is exceptionally cleaner!

Report a concern   October 8, 2012 — Rated 10 out of 10 by Brenda Sytar Zerorez Phoenix
What do you like about our products and services?

The technician was professional and courteous. He was very careful not to scuff up the walls, etc. He cleaned our carpets as well as our area rugs. Our carpets, which we were contemplating replacing, turned out practically like new. I would recommend your company to anyone who is in the market for carpet cleaning or thinks that their carpet needs to be replaced, they may be surprised! The prices were very reasonable as well.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

It did a great job at restoring my carpets!

Report a concern   October 8, 2012 — Rated 6 out of 10 by J.D.R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My problem was with the time involved. Two different people worked on it, and it took from before 4 to 7:30. The men were very nice, and did a good job. We still have some spots, but the carpet is old and we have very heavy traffic, so that was to be expected.

Report a concern   October 8, 2012 — Rated 10 out of 10 by Tony Chester's Harley Zerorez Phoenix
What do you like about our products and services?

Awesome job carpet was trashed and looks new

Report a concern   October 8, 2012 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Good price, good process, friendly and helpful associate.

Report a concern   October 8, 2012 — Rated 10 out of 10 by Sharon Sams Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, answered all my questions and did an exceptional job
cleaning our tile. Josh was thorough and timely and left our home spotless. We
could not have been more pleased! We are extremely thankfu!

Report a concern   October 8, 2012 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

great staff,great work and fair prices.

Report a concern   October 7, 2012 — Rated 1 out of 10 by K.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid $100 to have pet stains treated. Even though I was told there is not guaranty, I did expect an improvement. The same stains are still there and the odor is still there. I do not see or smell any improvement at all.

Report a concern   October 7, 2012 — Rated 10 out of 10 by Konni Moore Zerorez Phoenix
What do you like about our products and services?

EVERYTHING!!


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