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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service man did a very good job, cleaned up where spots got on the tile. The house smelled fresh after it was completed. We had lots of pet stains and they were able to get them out. I did think the price was a little high but over all I was very happy with the work.
Empowered water that leaves no residue
The tech was on time. Carpet looks great.
It works great . On time service with a friendly and professional cleaner
Andrew was terrific . You have a customer for life.
some spots under recliners in den!
.On time; effecient, good value/
So far everything looks good, I just want to make sure the stains on my carpet do not come back.
I had carpets cleaned (will be doing my window treatments in the near future) and as always it brings the carpet nap up and it feels new again. What I really like is the carpet doesn't feel like straw, isn't soaking wet, and most of all doesn't stink for days on end. Of course your system doesn't smell at all. Will never have another carpet company clean my carpets and I tell anyone I know about Zerorez.
Thank you for your prompt service and very friendly employees
Dominic was very conscientious about the work he did for me and explained what the process was. Trying to remove dog odor is difficult and time consuming but the work was done with precision as if it was his carpet. Definitely would use again. Thank you for your assistance with accommodating my schedule .
I have never seen a more professional cleaning service.
Technician was very professional and friendly
For all the commercials, advertising, and raves I guess I expected perfection. My carpets looked good but mind you, they weren't bad to begin with. All carpet was vacuumed twice and everything except beds & 2 dressers were removed from each room. I was surprised that your tech didn't put on 'booties' upon entering the house which he had to do a few times. The flooring throughout the house, exluding bedrooms, is Pergo. I wiped up water outside the door of each bedroom after they were cleaned & ended up rinsing off my floors later in the morning to remove water spots, footprints and hose marks in the halls and walking areas. Also, When I put the rooms back together I noticed the little hard plastic seperater between the sliding closet doors in the middle bedroom was broken. I only noticed because I couldn't slide it shut. All closets were cleaned out & vacuumed prior to carpet cleaning & wasn't broken. Having said all that, I am glad that my carpet is clean and good to go for a while...
A couple spots in one of the bedroooms were missed. Just called it in.
ISAAC MORRIS DID A FANTASTIC JOB. I WOULD LIKE TO SPEAK WITH HIM ABOUT ANOTHER MATTER, IF IT IS POSSIBLE. Name removed
Quick service by the crew. Friendly informative and on time.
Professional staff and good results
there was no 'after odor' and dried right away...not leaving the fabric 'crusty'
Lower your prices to be more competitive.
Ryan and Jonathan were very friendly, hardworking, and thorough with their services. Both were very professional and curteous. Our carpets and tile are clean and smell great. I will recommend Zerorez and Ryan/Jonathan to my friends and neighbors. Thank you.
There is not soap residew or odor!
First time user and very happy with the services - from the sales rep, dispatcher/daily scheduler and definitely the service man.Bronson did a great job!
Quality cleaning and professional employees.
Great Technician and product worked very well. Carpet looks great.
Feel like my carpet is real clean. We have used you for years now.
I must say though that this time you did miss a couple spots.
Very professional, excellent work
Superior cleaning. Quick drying.
The carpet is spotless, and there is no odor. Awesome.
Everyone was professional. I like the fact that it is a small business that is growing in spite of the current economy. (Entrepreneurship, capitalism). The products work as advertised.
There is a film on my floor, I thought my floor would be clean, after 24 hrs areas look dirty that have not been walked on. How about a refund?
Proffessional workers, and proffesional results. They were carefull, and took the time to do the job right.