Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2013 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The sales man quoted me $40 per spot of urine to remove. Why so much?

Report a concern   August 3, 2013 — Rated 10 out of 10 by G.U. Zerorez Phoenix
What do you like about our products and services?

This was our 1st experience having our carpets professionally cleaned. Derek our service tech did a wonderful job cleaning our rooms and explaining how the product worked.

Report a concern   August 2, 2013 — Rated 10 out of 10 by Ray & Linda Frye Zerorez Phoenix
What do you like about our products and services?

The crew is always on time, does a great job and takes care not to do anything that would harm our furniture and walls.

Report a concern   August 2, 2013 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Very professional staff.

Report a concern   August 2, 2013 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

On time, got out all our stains and the 6 year old carpet looked brand new!

Report a concern   August 2, 2013 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

No soap,safe for our dogs, stains stay away longer

Report a concern   August 2, 2013 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The service person was prompt and very professional and the carpet looked very nice. We have a 17 year old carpet and he made it look very good.

Report a concern   August 2, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

I like the idea of not using soap

Report a concern   August 2, 2013 — Rated 5 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets were not as clean as other companies ive used would have had them. the only thing I can think of to make it right would be to come out and get out the pet pee odor in a couple areas.

Report a concern   August 2, 2013 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

The carpet looks and feels good...
great employees!

Report a concern   August 2, 2013 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Carpets are cleaner than any other company I've used. Technicians were polite and efficient.

Report a concern   August 2, 2013 — Rated 10 out of 10 by Marcy Knudsen Zerorez Phoenix
What do you like about our products and services?

Very thorough cleaning and friendly staff. I also love that it dries quickly!

Report a concern   August 2, 2013 — Rated 10 out of 10 by Dee Wilson Zerorez Phoenix
What do you like about our products and services?

Professional appearance at the door. Promptness. Call to let us know he was on his way. Went right to work after scoping the job. Steady worker. Explained where there were problems that could be resolved. The outline online explaining the expectations when he arrived. Courteous. Mostly, our nice clean, fresh-smelling home when he left.

Report a concern   August 2, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The follow through on re confirming the appt date was great. The tech that did the service was as well!

Report a concern   August 2, 2013 — Rated 10 out of 10 by Carolyn Richardson Zerorez Phoenix
What do you like about our products and services?

You made my clients' 7 year old carpet look like new.

Report a concern   August 1, 2013 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

The technician did a fantastic job on my very soiled carpet, everything came out just perfect. It is always comforting to know that someone else beside myself recognizes the quality of my carpets.

Report a concern   August 1, 2013 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

how soft and clean the carpet is

Report a concern   August 1, 2013 — Rated 10 out of 10 by Gary Piggott Zerorez Phoenix
What do you like about our products and services?

The Service Tech, Eric, was very professional and did an excellent job. The product used to clean the carpet and rugs left them soft, restored and fresh smelling. We will definitely use Zerorez in the future for the carpet, tile grout and vehicle carpet. The process was seamless with no hassles and the result was better than any other service we have used. We are sold on Zerorez and highly recommend them.

Thank you!
Gary

Report a concern   August 1, 2013 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

Cleans great! Employees nice!

Report a concern   August 1, 2013 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

They did a very good job ,and were nice and friendly, and yes I will recommend them.

Report a concern   August 1, 2013 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

shawn or sean burke was great and he is from Vermont too. thanks
mike

Report a concern   August 1, 2013 — Rated 10 out of 10 by Bryan Dominguez Zerorez Phoenix
What do you like about our products and services?

I have used several carpet cleaning companies since living in San Tan Valley and NONE of them did a good job, after one time using Zerorez services I am sold on them as being the best carpet company around the services was great and friendly.

Report a concern   August 1, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The service was fast and effective. The technician you sent was knowledgable and answered our questions fully and courteously. We were very satisfied with your work.

Report a concern   August 1, 2013 — Rated 0 out of 10 by P.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My tile floor had streaks after it was cleaned and stains on the edges of the tiles where the original tech applied the grout sealer. When the techs came back to correct the situation, I expected them to damp mop the entire floor...instead they did only the minimum by only wiping the spots with streaks. They were not able to remove the stains left by the grout sealer, so I guess I am stuck with those!

Report a concern   August 1, 2013 — Rated 8 out of 10 by A.C. Zerorez Phoenix
What could we do to improve?

price was a lot higher than what i was quoted. $200 more...

Report a concern   August 1, 2013 — Rated 10 out of 10 by Mark Nageotte Zerorez Phoenix
What do you like about our products and services?

good results and quick service

Report a concern   August 1, 2013 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   August 1, 2013 — Rated 10 out of 10 by Cynthia Hower Zerorez Phoenix
What do you like about our products and services?

Eric, My Zerorez associate was AMAZING...Eric was Honest, Proffessional, and extremely Curtious...Eric performed the best carpet sevice I have ever received...Thank You So Much Eric!!! MY Carpet's Look Great!

Report a concern   August 1, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

My Carpet looked new. Great Job

Report a concern   August 1, 2013 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

The technician was right on time. He explained the process and told me how long the job would take. I especially liked the wall protectors.


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