Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 26, 2012 — Rated 10 out of 10 by Kristen Willingham Zerorez Phoenix
What do you like about our products and services?

Very nice and professional. Showed up when they said. My floor looks brand new and I can't believe I waited so long to get this done!

Report a concern   October 26, 2012 — Rated 10 out of 10 by Sabrina O'Bannon Zerorez Phoenix
What do you like about our products and services?

No chemicals left behind

Report a concern   October 26, 2012 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The fact that soap is not used.

Report a concern   October 26, 2012 — Rated 1 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too expensive. Carpets don't look any better than when cleaned by others and much more expensive.

Report a concern   October 26, 2012 — Rated 0 out of 10 by M.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have not purchased carpet cleaning

Report a concern   October 26, 2012 — Rated 10 out of 10 by ruth Crabtree Zerorez Phoenix
What do you like about our products and services?

Technician Jonathon was awesome! Carpet and furniture looks fresh and almost new! No strong toxic perfume smell afterwards. Dried quickly especially with fans. Quick service but very thorough.

Report a concern   October 26, 2012 — Rated 10 out of 10 by H.R. Zerorez Phoenix
What do you like about our products and services?

I loved how the empowered water was amazing not to mention the gallons I bought because it was so great. You all were on time and very efficient. Albert and his assistant were very professional and informative. We will for sure have you all back again and I will recommend you to everyone!! Thanks

Report a concern   October 26, 2012 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

We liked the professionalism of the service tech that came to clean the carpets and were very pleased with how our older carpet looked after being cleaned. Loved how quickly the carpet dried.

Report a concern   October 26, 2012 — Rated 10 out of 10 by Norma Teaden Zerorez Phoenix
What do you like about our products and services?

We no longer have spots on our carpet and it looked great the next day.

Report a concern   October 26, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

We are please with the service, it was prompt and efficient. The tile & grout came out like new.

Report a concern   October 26, 2012 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use chemical cleaners and your customer service is great.

Report a concern   October 26, 2012 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Neat and clean and friendly service people. The carpets are cleaned quickly and dry fast, and stay clean much longer than chem-dry.

Report a concern   October 26, 2012 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Excellent job, on time, friendly and cooperative staff

Report a concern   October 25, 2012 — Rated 5 out of 10 by L.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Late for appointment

Report a concern   October 25, 2012 — Rated 10 out of 10 by Jerry & Esmerelda Miller Zerorez Phoenix
What do you like about our products and services?

Prompt, on time, great job on carpet and tile. Courteous and attentive to our concerns.

All in all a very good service.

Report a concern   October 25, 2012 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Always very happy with the service. The carpet feels clean and soft; top notch! This is the first time the carpet was raked with a tool. This is also the first time we had a carpet separation at a glued seam. The technician made me aware of it, but only after it dried did I realize it will need to be professionally repaired. I have to call now for professional repair and re-stretch, so that I am not happy about.

Report a concern   October 25, 2012 — Rated 10 out of 10 by Bob Iverson Zerorez Phoenix
What do you like about our products and services?

Great professional service. Great prices.

Report a concern   October 25, 2012 — Rated 10 out of 10 by S.D.M. Zerorez Phoenix
What do you like about our products and services?

I like that the product does not leave residue on the carpets.

Report a concern   October 25, 2012 — Rated 10 out of 10 by Leah Stauffer Zerorez Phoenix
What do you like about our products and services?

Carpets smelled fresh and clean, after Manuel completed the job. He worked extra hard on the entrys to get the them as clean as possible and suceeded. He was very polite and professional.

Report a concern   October 25, 2012 — Rated 8 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

the cost is high

Report a concern   October 25, 2012 — Rated 5 out of 10 by S.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

All the edges of the tile floor are still dirty. Granted the floor was dirty to start with. There was a good size bug in a corner that I had to pick up. The basics were good but not the details.

Report a concern   October 25, 2012 — Rated 10 out of 10 by Theresa Walden Zerorez Phoenix
What do you like about our products and services?

No ordor, and it really works when it comes to getting stains out

Report a concern   October 25, 2012 — Rated 10 out of 10 by Rose Wiszezur Zerorez Phoenix
What do you like about our products and services?

Technician was very polite. He was on time and did a fantastic job of explaining the product and procedure to me. The job was done in a timely manner and my carpets look fantastic.

Report a concern   October 25, 2012 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you use no chemicals in your process. The process worked well, and I had some tough areas in my carpet. I have already recommended your service to my neighbors.

On the other hand, my tile entry ( 3 ft x 3 ft ) and my kitchen floor were left a bit messy by having to drag all the hoses through it, and the water, which I can understand, it's not easy to manuver all that stuff cleanly, but the tech made no effort to try and clean up after himself. Not a hugh deal, but I though he could have at least offered.

Report a concern   October 24, 2012 — Rated 9 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Satisfaction Guaranteed. No chemical residue in the carpet.

Report a concern   October 24, 2012 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

There are just a few spots on my tile that need additional attention- It must have beeny hard to tell when the tile was wet, butits obious that it was during cleaning.

Report a concern   October 24, 2012 — Rated 7 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

completely dry the floors

Report a concern   October 24, 2012 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

As advertise, the company cleaned the carpets. The work done was professional and I immediately noticed a difference.

Report a concern   October 24, 2012 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Raymond did a great job and was very informative and caring as to addressing the concerns we had with the carpet. The fact that you are a green company and do not use chemicals in the cleaning process was of great importance to us in choosing a carpet cleaning company. Plus the fact that you are endorsed by Angie's List. Thanks for a superior job. First name removed J.

Report a concern   October 24, 2012 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

friendly guys, great results


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