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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt service. Nice people. My carpets seam cleaner, no oder. Great job!
The technician arrived within the given time and was very professional and knowledgeable about your product. It was a pleasure having him in our home. I would recommend him and your company to all of my friends.
Everything went exceptionally well. Techs were professional, seemed very knowledgable, and I was so pleased that they helped with some furniture moving, that I could not do.
However, through no fault of theirs, I think the amount of streaking and discoloration that remained may have been due to the lack of cleaning solution. That was a result of the truck not cooperating, apparently not producing enough cleaning solution to do an adequate job of cleaning and not due to the use of Mop and Glow, as I was told, especially since that product was used only 5 or 6 times and was told by a friend that they had used the same product for years on their tile and when Zerorez cleaned their tile, they did not incur leftover areas that would require another cleaning.
Other than the above issue, I was pleased with the end result.
The service was great I like the way the carpet feels soft not crunchy. Jeff who came to my house and did the job was very professional he was friendly and made sure that I was happy with the cleaning before he left.
Great results and awesome very friendly and professional tech.
Your employee was prompt, friendly, courteous and conscientious while working in my home.
Great customer service by your representative who did the work.
That you cleaned my carpets which make u
us feel better.
great service
The tile cleaning left refuse in the corners and several dirty water drippings on the white molding and on fresh painted cupboard doors that were drying in the living-room. I had to manually re-clean these places
Like that the products are eco-friendly, chemical free and safe for kids and pets. The carpets look awesome and the technician, Ryan, was great.
No matter what the promotion is, the hall doesn't count as a room, and is always extra. Area-wise, our hallway is no bigger than a room, but cost extra to clean.
The carpet was very dirty (hadn't been cleaned in 6 yrs) but after Zerorez, it looks good enough to sell the house!
Mike the service tech was very pleasent and professional
Yes. Your young man was careful and efficient. I appreciate the tine and effort he took to clean our old carpet.
I liked that Zerorez did just what they said they would do. My carpets were cleaned and they dried beautifully. I will recommend them to friends and family and will use them again on my tile. I am very satisfied with everyone that I had contact with from start to finish. Thank you Zerorez!!
The quick and professional service and the recommendation oof service.
You always have great service and wonderful employees!
I thought the technician was great, but I felt pretty nickel and dimed by your pricing. Carpets look great
Tech was on time and very professional. Very happy with the job.
clean carpets.
Price was right. Service man was very professional and did a good job.
Good service and reasonably priced!
The carpet feels soft & clean. The technician was courteous, professional and on time.
We have white carpeting which is very difficult to keep clean. It had a definite traffic pattern and the areas in front of our two favorite chairs that we use for watching television definitely showed that they were used every day since we are both retired and spend a lot of time in them. When the Zerorez technician finished, our carpet looked almost new again. The traffic pattern was barely visible and the areas in front of the chairs were unbelieveably clean. The carpeting is 7 years old and it was very surprising that it had that "new" look and felt so fluffy and clean. It's a pleasure just sitting and looking at it and being constantly amazed.
they did a good job
the service and service people are great.
The little extras you charge. You do a good job, but the seat cushions on the sofa are part of the sofa. Paying the extra $ 20.00 was a concern. When people ask me about Zerorez I would suggest using them, but beware of extra cost.
I love the way my carpet feels after, like new, and no crunch or odor. Your employees are always frendly and don't make you feel like it is just a job.
I am amazed how clean my carpets become.