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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very impressed! Our tile looks amazing, just like it did when we first installed it. The whole process was quick and well worth the dollars spent. I will use Zerorez again without question.
Professional, quick, friendly
I was very disappointed in the quality of the cleaning that was done for us by your company. I called because of a problem with a cat that had sprayed in a corner of a room. My husband and I moved all of the furniture out except for three pieces that could not fit through the door. Those we placed in the middle of the room. Your company cleaned around the furniture, but then never attempted to move them- so the middle of the room never got touched! I've never had a carpet cleaning company not do 50% of a room! Also, the problem with the cat urine was still there. No special attention had been paid to it, despite my husband and I discussing it at length. I would never recommend your company. We paid a lot of money for poor quality.
Carpet looks great no hardness after they were dry.
Anthony was amazing in that he showed up on time, was very polite and helpful, got to work and made my tile look brand new!!!
I didn't think that was possible!!!! I couldn't be happier!!
The ionized water really works. I buy it by the gallon. I use it on my granite and other surfaces and it cleans great. I have pregnant and nursing daughters around plus little children and it is a "clean" cleaner to be able to use around them.
The service reps are very clean and professional.
Promptness and courtesy of personnel.
Excellant product. The tech that came to the house was very informative as well as polite. YOu should give hime a raise
Cleaning is very good and drys quickly. Service isexcellent
Casey was very thorough, he made sure to protect our walls and furniture, went the extra mile for us and did a great job!
Really clean. No residue.
You were referred to me by John Dutton, who told me he wouldn't call anyone else. I made the appointment for my mother and she was amazed with the results and the person who came to her home. Very impressed! Thanks so much.
Zerorez is AMAZING! I took a picture of the first swipe of the tile being cleaned and it is like day and night!! I have porous Italian tile throughout my downstairs and have hated it since it was originally installed due to the black spots throughout. No matter what I used, no matter what I tried, there was no way to clean the traffic patterns. I was ready to replace the tile until zerorez did their magic! The tile looks like new and I will definitely use them regularly to keep the tile like new!
Effective!
I liked that they arrived promptly.Explained the process and I felt I got a thorough cleaning.
Great workers and very thoughtful and caring. They did an excellent job on my carpet and tile. The grout looks almost new.
The service was great and we liked the way the floors turned out.
Your best product is your staff you should take the time to sit Jon and Jonathan down and congratulate them on promoting your business so well there effort and there attitude will keep me a customer! As a guy who runs a jack hammer all day this is the first review I have written for a service I have received hope it begins to express my appreciation
Thanks again Paul meek
Careful customer service.
your exemplary customer service and overall follow-up.
Easy to schedule a quick appointment. The technician was informative and professional. Zerorez enhanced the look of my stone.
Was very impressed how our grout was cleaned so quickly. Already recommended your services to my parents in Scottsdale.
Our carpet never looked so good! We have had our carpet and tile cleaned before but it never looked so good.
customer service was so professional
Loved all the emails. Very, very professional.
Technician was very helpful and explained the process.
No detergent used in Zerorez process so no harmful smell at time of service or thereafter.
Your empowered water did a fine job cleaning our carpet which feels & looks very nice now.
We thought Dominic the technician was very competent and personable, a very good, enthusiastic representative of Zerorez.
CODY OT OUR CARPETS VERY CLEAN.....SO CLEAN......THAT I WAS REALLY IMPRESSED. I USED THEN ONCE BEFORE....AND WAS IMPRESSED THEN, AS WELL. I WAS GIVEN THEIR NAME BY SEVERAL OF MY HUSBANDS BUSINESS FRIEND'S WIVES.
I WILL NOT USE ANY ONE ELSE. CODY IS A REAL GEM....TOO.
Your product really got my tile clean. I bought the container of solution and it helps me maintain the tile quite easily.
After the first cleaning I was disappointed with just one room. I called you and you had someone come back and redo the room. My only complaint was that it took two weeks to come back. The gentleman from Zerorez was very caring and concerned. I believe his name was Ryan and he did an excellent job.