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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ken was very professional and I was comfortable having him in my home. Our carpet and chair were visibly clean and dried quickly.
Does a really good job cleaning the carpets and your technician was extremely nice and worked very hard.
Great quality cleaning, my carpets look outstanding!
The tech was prompt and took his time making sure he did a complete job. The cushions on my chairs were really dirty and he got them all clean. They also cleaned my carpet and an area rug and everything came out perfect. Great job Zerorez. I will use you again!!
We love that it is safe for our kids and our pets. We don't have to worry about allergies or any reaction to chemicals or perfumes.
everything you advertise appears correct. Was disappointed in how much it costs to spray protective coating, my total cost was more than I anticipated spending
Friendly staff, prompt service, and fair prices
No residue products and personable, competent workers.
It was fast and effective.
No chemicals
That it was chemical free. And with having allergy prone bulldogs,thank you.
Rugs look great. Tech was excellent.
Fantastic results-truly no residue and carpets were so clean - just like new!
Everthing was great, thank you again
Grout cleaning was amazing!
The technician was professional and told me exactly what to expect. He confirmed the price before he started and there were no hidden charges. After cleaning the carpet, he offered to do a test spot on the tile. It was dirtier that it looked and I was pleased that I could get the whole house cleaned in one visit. The price seemed fair, the floors looked nice and clean. The technician was personable and did a good job. What more can a person ask for?
Service, and your cleaning method
There honest and wear booties
no chemicals
The technician was the friendliest of any carpet cleaning company I've ever used. I was skeptical about the cleaning process, but was impressed with how clean the carpets looked after he left.
Shawn was our tech. and VERY professional, polite, knowledgeable, curtious. As a general contractor, I know the importance of having team members that can represent my company, and myself in a positive light. I will request him on future visits. Products and services out performed the advertising. And most importantly, there was no pressured "up sell", (unlike other companies), the service was performed for the price quoted. VERY refreshing! I am looking forward to working with you in the future on my construction projects. I'll be in touch.
Regards, Paul Baron, President, Baron and Associates Construction
professionalism of the techs & quality of the product results
The staff follows through; responds via email and/or telephone. Techs arrive on time; very courteous and helpful. Like the high Ph water solution. We have used Zerorez twice and are very satisfied with the results.
I am very happy and surprised with the results. The tech was knowledgeable and thorough. All around very satisfied.
Your staff was on time, well groomed, polished, professional and friendly. This is not what I expected from carpet cleaners.
I am 100% satisfied with the service we received yesterday. The carpet had numerous stains and looking at the carpet now, you would never know it once looked horrific. Jonathan Shields was amazing. He was kind, fast, efficient, and made sure that all of our needs were met. I do not remember the 2nd techs name but he was great as well. I would recommend you to anyone and everyone I meet. We are customers for ice.
Jeremy showed up on time and his explanation of the service was very thorough and easy to understand. He also took great care to protect the furnishings. I did not think the cream colored carpet could be saved but Jeremy took great effort into the job and they turned out fantastic! We have already highly recommended Zerorez to friends and family. The office staff were also very helpful in scheduling our appt. Excellant service!!
The fact of no chemicals were used, no crunchy carpet. They were on time.
Courteous and knowledgeable techs...good looking carpet!
Your service techs are awesome, polite, and hard working.