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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's not that you need to improve.....I need to see the carpet when it is dry. Thie is a rental and when I left it was still wet.
The carpet ended up a lot cleaner then I really thought it would.
took out stains and didn't feel sticky after
I have already given your name and phone number to my sister and my daughter. I love that you are a green company. Albert and the "rookie" were both absolutely wonderful! My carpet and tile look better than I ever hoped they would! I will recommend you to anyone I know of that is looking for your service.
Technician (Ryan) was very thorough, competent & friendly. He arrived on time and did a wonderful job. We will use Zerorez from now on!
Green ingredients, professional service, less drying time, no crusty feeling
I will be able to give you a better answer after a month or so to see how clean the carpet stays. I can not say the carpet looks any better than when I clean it with my Hoover cleaner.
Workers are professional and do a thorough job
You all ready did
People are very friendly. They explained what was going to be done and what it would cost before he started. He was very careful in what he did and all work was done as he said. I will use Zerorez again.
The professionalism of the tech, and the promptness of their arrival ~ also the great job that was done on my carpet!
Quick, Quality Service. Amazing Employees!!
You do an excellent job of cleaning carpets!
My carpets are all fluffled up and hopefully won't attract the dirt quickly. That will have to be seen but for now, am extremely happy.
the rep, albert, was so professional and answered all of our questions. We even bought grout cleaner from him
Everything! Just the fact that it leaves no residue in my carpet, it is fluffed up and clean only is such a blessing.
The carpets look great, and they really do not have a residue. The gentlemen that came over were very nice, professional, and efficient.
Feel and smell of carpet
Both our experiences with the carpet products, and now, the tile have been excellent. The technicians are professional, and committed to making us happy with the result. We would recommend Zerorez to anyone needing their services!
The service was very professional and Mason our tech did not over promise anything, but did clean all the stains that were in our carpet, great job Mason!
The process was quick and the results were amazing! In addition your tech, Mike, was friendly and very professional. His can do attitude is truly an asset to your company. (Unfortunatley, the experience with Lennie at the office was not at all pleasant. She did not exemply a customer friendly attitude and doubted your tech's ability to provide an accurate estimate. Had we dealt with her first we probably would not have used your service.)
They seem to to a good job. Service was very good. Nicholas was very polite and explained about products. He did a good job.
That you were able to get a very dirty carpet clean. !!
We didn't understand why the grout in one of the bathrooms couldn't be cleaned. The reason was given - is that is wasn't sealed.
Our technician was very professional and explained everything he was doing.
Mason was great
Love the fact that no chemicals are used... That is very important to me since I have pets. Did a great job removing stains from the carpets and cleaning the grout. Only wish a little better job had been done on the parts closer to the walls, but I understand that is difficult with the equipment that was used.
No soap!
when job was finished all looked good but there are already spots showing back up in living area.
The tech, Jeff, was very nice and very thorough. He explained the procedures and pricing very clearly. He spent a lot of time doing the cleaning and we ended up with carpets looking like new!

My technician was able to get out stains that have been in my carpet since I purchased the home. It now looks better than new!