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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No leftover residue and environmentally safe product/s.
Results....and service.
Your service man was very professional and my carpet looks clean.
Service guy was awesome.
Chemical free
Your truck left massive oil stains in front of my home (I have pictures). My HOA was not pleased either. Improvement would be having the leaks fixed on your truck.
Loved the finished area rug! It looked better
than when we first purchased the rug!
Professional, on time, courteous, excellent job!
Very professional and carpets looked great.
No chemicals are used.
On time, professional on the phone, professional technicians and price quoted on phone was price at door.
No soap no residue!
Very competent techician with excellent results
I am impressed with how well the technician was about to eliminate the spots we had in our carpet.
Unbelievable job so impressed! Love my carpet and tile looks beautiful.
I don't think the quality of the grout cleaning was very good. It does not look that much better.
Very friendly and knowledgeable carpet cleaner.also on time and no budget surprises
Ken Brooks was very polite and explained everything before doing any work and we are very happy with the results.
In and out quickly, courteous service and the carpet looks amazing!
I was referred to Derrick. He was thorough, fast, and precise. He got spots out that surprised even him. I have rentals and I would use zerorez Again in requesting for Derrick. Calling the office was a different story. The person who made the initial contact for the company was not impressive. It seemed like he didn't care to listen to what I needed or answer my questions just tried to pound out that there was a minimum requirement. And the price of the special. I had plenty of carpet to clean but he wouldn't listen to me asking about hallways or stairs. I was about to just hang up but the refferal came from my sister so I was obligated. Once Derrick was here, he was able to explain better answers to me. My only suggestion for better service to your customer would be an option to receive a text for appointment confirmation
I like the fact that the carpet and chair and sofa dry quickly
and is environment friendly
fast friendly service
It actually got the carpet clean!
Friendly, knowledgeable, and efficient technician. Cleaning results exceed expectations.
Some marks came back within a week
The carpets look great, and the technicians are very nice and professional.
Quick drying and no crunchy residue!
After you leave, the carpet feels so soft when done. Other companies leave the carpet feeling crunchy and an odor appears when they are done.
I also like the care taken when they bring in their equipment. They put up corner protectors so that their hoses do not bang up your walls.
Jeremy Kies is the best in service and work performed. He exceeds anything an employer could want.
Carpet cleaned up great and even the fibers in the carpet are plumbed up like when the carpet was new. All traffic areas look new and back to life. The carpets dried quickly and look great. Service associates were courteous,polite and were careful in how they treated the property effected by the areas cleaned. Good job Zerorez!
Quick courteous and professional