Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 18, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Staff

Report a concern   August 18, 2013 — Rated 7 out of 10 by S.R. Zerorez Phoenix
What could we do to improve?

I set the appointment up 2 days prior and the receptionist said they would leave a message the following day what time frame they would be arriving. The message came but said I needed to call them to confirm and set the time up. It was inconvenient to call for I got home from work at 8 pm. I would suggest doing what was said- set the time up and leave the message for that time especially when the initial appointment was scheduled for the same week.

Report a concern   August 18, 2013 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Very professional , and attentive to my needs and concerns on what needed to be accomplished. The tech was awesome, thanks !!!!!

Report a concern   August 18, 2013 — Rated 10 out of 10 by Larry Lambert Zerorez Phoenix
What do you like about our products and services?

It was fast efficient and as your name says 0 residue

Report a concern   August 18, 2013 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Great job done! Professional employees, well trained and hard workers.

Report a concern   August 18, 2013 — Rated 10 out of 10 by William Kerr Zerorez Phoenix
What do you like about our products and services?

Carpet and tile/grout are cleaner than when the house was new. Tech was very friendly and professional. And all at a great price. I have already recommended Zerorez to several people and it's only been 2 days.

Report a concern   August 18, 2013 — Rated 10 out of 10 by Aron Charad Zerorez Phoenix
What do you like about our products and services?

The experience was good from beginning to end. Everything from the reservation process, confirmation, being on time, friendly service and quality work. It was all very much appreciated.

Report a concern   August 18, 2013 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Carpets come out really clean and dry quickly.

Report a concern   August 18, 2013 — Rated 8 out of 10 by S.G. Zerorez Phoenix
What could we do to improve?

Everything was great.

Report a concern   August 18, 2013 — Rated 7 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

Not much to be honest. The people were professional and were very polite. Apart from not being able to preform miracles like getting week old wine stains out of the carpet I'd say your business is supreb.

Report a concern   August 18, 2013 — Rated 5 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't know that your services were the money I spent. Your phone person didn't tell me of any extra charges for a hallway. Overall, I feel the fees you attached were too much. I did hire your company though, and once I had you in my home I wasn't going to send you away. I had already taken time out of my schedule to wait for your man to arrive. My time is just as valuable as yours.

Report a concern   August 18, 2013 — Rated 9 out of 10 by Bret Sweisthal Zerorez Phoenix
What do you like about our products and services?

Smells fresh and no hard residue. nice clean and polite service tech.

Report a concern   August 17, 2013 — Rated 8 out of 10 by D.K.T.A. Zerorez Phoenix
What could we do to improve?

Strive for volume based business model to keep price down.

Report a concern   August 17, 2013 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Wonderful experience from my phone call to make the appointment to the carpet technician who did a fabulous job cleaning my carpet and furniture!

Report a concern   August 17, 2013 — Rated 9 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

efficiency

Report a concern   August 17, 2013 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

how clean and new you make my carpets look

Report a concern   August 17, 2013 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Tech was very informative and courteous . Went over and above what was expected

Report a concern   August 17, 2013 — Rated 10 out of 10 by Karen McCormack Zerorez Phoenix
What do you like about our products and services?

I like that there is no soapy residue on my carpets. My carpets are softer now than they were before the cleaning. Service was great and professional.

Report a concern   August 17, 2013 — Rated 5 out of 10 by J.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have to large dark spots on my carpet that were not there before cleaning . I would like them cleaned again. The young men who did the service were on time and polite.

Report a concern   August 17, 2013 — Rated 9 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

good results

Report a concern   August 17, 2013 — Rated 10 out of 10 by L.G.L. Zerorez Phoenix
What do you like about our products and services?

We were very pleased w/this service. Team took time to explain process. Results were amazing. We will highly recommend Zerorez.

Report a concern   August 17, 2013 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Carpet was very dirty & now looke new.

Report a concern   August 16, 2013 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

No harmful chemicals so safe for cats. Keith was excellent.

Report a concern   August 16, 2013 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I cannot believe how well the carpet looked. Wonderfo surprise. Thanks

Report a concern   August 16, 2013 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

cleaned my carpets without spots coming back

Report a concern   August 16, 2013 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

How green it is to use and my technician Josh was great

Report a concern   August 16, 2013 — Rated 10 out of 10 by Christine Graville Zerorez Phoenix
What do you like about our products and services?

I was first impressed the the clean, courteous young man who showed up. He was very clear in giving his price and made it clear what my expectation should be. I was thrilled by the job he did and would definitely recommend Zerorez to anyone!

Report a concern   August 16, 2013 — Rated 10 out of 10 by Cathy Vallecorsa Zerorez Phoenix
What do you like about our products and services?

We were glad to see that our carpets were cleaned and that the areas that were of most concern to us looked great. Job well done.

Report a concern   August 16, 2013 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The no soap or solutions that are left behind by other services..

Report a concern   August 16, 2013 — Rated 8 out of 10 by B.A. Zerorez Phoenix
What could we do to improve?

Lower your prices


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