Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2012 — Rated 8 out of 10 by T.T. Zerorez Phoenix
What could we do to improve?

Very nice, friendly, accommodating service - well done!

Report a concern   November 15, 2012 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Cleaned carpets & furniture amazingly fast with wonderful results

Report a concern   November 15, 2012 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you clean without the use of water, your service tech was prompt and courteous, I will highly recommend your services. Thank you

Report a concern   November 15, 2012 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   November 15, 2012 — Rated 10 out of 10 by Jennifer Whitten Zerorez Phoenix
What do you like about our products and services?

The were quick to schedule and our carpets look like new. We have a 3 kids, one that is 2 years old and a dog,so I was shocked about how clean our carpets are.

Report a concern   November 15, 2012 — Rated 9 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

professional services and great looking carpet

Report a concern   November 15, 2012 — Rated 9 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Educated/professional service reps that completed the work in an appropriate amount of time with good results.

Report a concern   November 15, 2012 — Rated 10 out of 10 by Michelle Porter Zerorez Phoenix
What do you like about our products and services?

Very professional from the first call to when Cody finished with the job.

Report a concern   November 15, 2012 — Rated 10 out of 10 by Gail Rowan Zerorez Phoenix
What do you like about our products and services?

does best job ever and your person is great to work with

Report a concern   November 15, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   November 15, 2012 — Rated 10 out of 10 by Laura Bowling Zerorez Phoenix
What do you like about our products and services?

Zerorez was on time, very friendly and thorough. The carpet is very clean and the house smells clean!

Report a concern   November 15, 2012 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Thank you, prompt, polite and through.

Report a concern   November 14, 2012 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Just wanted to let you know: Ryan was very professional and kind, what a great asset to your company. He did such a great job and was happy
doing it. I am still so impressed by him. He is a winner. I will request him the next time.

Thank you,
First name removed Kerychuk

Report a concern   November 14, 2012 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Your services are complete from cleaning, sealing, and selling the maintenance products to maintain the floors in between cleanings. I am very pleased; however, the bottom line of cost to me was shocking. It was approx. 4 times the amount I expected. I did ask for more surface area to be cleaned once the technician arrived and I would have had an additional service or two if the cost had not been so expensive. I was charged for 7 rooms of cleaning when I have only 5 rooms in my house. Next time, I will get a complete quote before using your services.

Report a concern   November 14, 2012 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the way my carpet feels when the procedure is finished. It looks brand new.

Report a concern   November 14, 2012 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

LIked the idea good job. of no residue. Good technition and

Report a concern   November 14, 2012 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

I like that the job is always done right the first time. No soap, no mess, no compliant.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Dixie Coules Zerorez Phoenix
What do you like about our products and services?

JEREMY, OUR SERVICE TECH WAS VERY PLEASANT AND DID AN EXCELLENT JOB ON OUR CARPET.

Report a concern   November 14, 2012 — Rated 8 out of 10 by M.U. Zerorez Phoenix
What could we do to improve?

Price

Report a concern   November 14, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and took care of our home as though it were his own. Great job cleaning and sealing the grout.

Report a concern   November 14, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service !!! And my carpets and tile look brand new !!! Thank you :)

Report a concern   November 13, 2012 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The timely schedule and arrival @ appointment time. Very much like the results of the carpet cleaning. Friendly service and great customer service.

Report a concern   November 13, 2012 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

technician was knowledgeable and a hard worker. Explained everything he was going to do.
Andrew was very courteous and personable, didn't mind me as the customer watching wha he was doing. Tile floors look like brand new!!!!

Report a concern   November 13, 2012 — Rated 8 out of 10 by B.V. Zerorez Phoenix
What could we do to improve?

First the young man was very polite, he worked fast and neat, my carpets look great, the only
thing that was disserning is it took long time to dry. he said 4 to 8 hours. the carpet was still wet in places. But I'm still satisfied.

Report a concern   November 13, 2012 — Rated 5 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The feedback from my tenant was "Carpet is still very smelly. Looked clean but you could see stains and a lot of dog hair still." I had hoped that the Zerorez process would have taken care of the problem. Would a follow up service help?

Report a concern   November 13, 2012 — Rated 8 out of 10 by K.A. Zerorez Phoenix
What could we do to improve?

My floor wasn't 100% clean, splotchy places

Report a concern   November 13, 2012 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

results

Report a concern   November 13, 2012 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

tech was very curtious and professional, very knowledgable of product and company. carpets were left looking new again. couldnt have been happier with both service and tech. kudos to daniel seville

Report a concern   November 13, 2012 — Rated 7 out of 10 by C.A. Zerorez Phoenix
What could we do to improve?

I appreci(e the return service. The second tech was very professional and did a great job

Report a concern   November 13, 2012 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

No smell, no chemicals, seemed to clean well.


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