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based on 85264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you were going to do 3 rooms i add 1 room and your guy said $20.00 to do the room but he droped the big room at the end and charge me $40.00 for the room he was going to do $20.00 he shoud sudtracted the $40.00 of the bill so he ripped me off so i will not use you again or refa.you guys .I owen cleaning company i do carpet i was liking for a good company. My company is Hanna's company
I don't understand, why are you asking 'How did we disappoint you and what can we do to make things right?' When I was not disappointed.
You listened to my concerns and took care of the problem. Thanks!
My carpet didn't clean as well as I thought it would. As far as service goes, everyone was friendly.
The Technician was extremely professional, pleasant, and detailed
Carpets look like new. Tech was very nice, careful, and took his time. I know about alkaline water but first time I saw carpets cleaned with it. I all ready gave the tech. a new contact. Thank you for a great job.
Clean and carpet was soft as it dried. The service rep was professional and knew what he was doing.
Our carpets have come cleaner with your system than with other systems we've had that use chemicals and I like the idea of chemical free. Josh, the technician we had was very nice and professional. I would recommend you guys and Josh to anyone!!
Quick drying, clean, soft carpets. Professional technician. No upselling.
that my home didn't smell like perfume when they were done.
The carpet was so clean and soft. All the problem areas I had were really clean and that was amazing.
Wally and helper did an excellent job.
We were able to schedule an appointment, and thanks to recommendation from Kyle Hassel, were confident that the job would be done well!
All of your people are friendly and do an excellent job. I have used many
carpet cleaner's not only on my home but as a Realtor I have had to have
my clients carpeting cleaned. No one does the job as well as Zerorez!
Every thing !!!!
I like the idea of no residue to attract dirt.
Zero residue
MY CARPET LOOKS BRAND NEW AGAIN :) AND ALBERT WAS GREAT TO WORK WITH, AND TOOK GOOD CARE OF MY HOME :)
Friendly, professional staff. Completely advised of the process and procedures. Very knowledgeable, informative and on time!
Clean carpets-this time though I have some stains that are left-I have them cleaned by you every year and usually no stains left
the carpet feels soft and no after smell
Great
You did a great job on our commercial grade carpet and the tile & grout. Thanks again!
no odor
The clean is just like I have heard on the advertisement on the radio. I am a foster for a schnauzer dog rescue. After my cleaning the dogs were not able to find previous favorite place where they urinated. With 6 dogs in the house every new foster dog starts one of my dogs the marking ritual. Just hope this will continue stopping the urination. It's too soon to tell yet. And, all the stains came out with the extra cost of treating the carpet.
No chemical residue and the service people are knowlegable, helpful, clean cut and bonded.
They were orderless.
The carpet looked amazing and all of the stains came out. The service was quick and Johnathen was friendly and knowledgable.
The idea of cleaning without soap and chemicals.
High traffic area on bedroom carpet still not cleaned as well as expected.
Thought zero rez would be more effective.
Overall carpet areas look like they have less loft and texture.
Area rug turned out fine.
Josh the tech was great. Very impressive. Wish results were better.
Outstanding service and products. Knowledge and hard working technician.
Outstanding