Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2013 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The gentleman explained everything as he started something new.

Report a concern   August 21, 2013 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I was able to get an appointment at a day and time that was convenient for me. And the technician arrived when he said he would and he was very friendly and informative.

Report a concern   August 20, 2013 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

No smelly residue, dried fast. Every single stain came out. The tech that was sent was very nice and professional. Would definitely use you guy again and recommend your services! 😁

Report a concern   August 20, 2013 — Rated 10 out of 10 by Lynda Webber Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and best of all my carpets, couches,and tile are clean and beautiful....

Report a concern   August 20, 2013 — Rated 10 out of 10 by Chet Zwissler Zerorez Phoenix
What do you like about our products and services?

The young men were friendly and had a great work ethic. Our carpets are cleaner and softer than they have ever been.

Report a concern   August 20, 2013 — Rated 10 out of 10 by Kristy Botterbusch Zerorez Phoenix
What do you like about our products and services?

Carpets looked great and smelled great after the cleaning. Thanks!

Report a concern   August 20, 2013 — Rated 6 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There was some white residue on my grout near my couch in the living room and some left in the bathroom. I also gave the tech a rug for cleaning but haven't heard anything back yet. I tried calling customer service to inquire but I just hung up after waiting about 8-10 min. My cell is Phone number removed

Report a concern   August 20, 2013 — Rated 5 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too picky about square footage-ad says 3 rooms will be cleaned but never states how large the rooms or adding tiny hallways.The $14.00 additional fee is never mentioned in your ads.No great attention was paid to the high traffic areas I pointed out-after drying the area still needs some attention.

Report a concern   August 20, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quality workmanship. Good people and good results.

Report a concern   August 20, 2013 — Rated 8 out of 10 by G.E. Zerorez Phoenix
What could we do to improve?

The techs that came to the house deserve a 10, but the appointment staff was somewhat difficult to work with. As a policy they will not take appointment times or guarantee a "first appointment of the day" type of request without a lot of hassle and manager approval.

Report a concern   August 20, 2013 — Rated 9 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

No soap residue.

Report a concern   August 20, 2013 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Very good

Report a concern   August 20, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

No chemical smell after cleaning. Faster drying time of carpets. Your technician explained to me ahead of time how the cleaning system works and what to expect during and after the cleaning.

Report a concern   August 20, 2013 — Rated 9 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

DID NOT FEEL STICKY OR SLIMY WHEN DONE

Report a concern   August 19, 2013 — Rated 10 out of 10 by Katherine Anderson Zerorez Phoenix
What do you like about our products and services?

Professional technician, quality of work, and end results.

Report a concern   August 19, 2013 — Rated 7 out of 10 by M.D. Zerorez Phoenix
What could we do to improve?

Check your pricing better

Report a concern   August 19, 2013 — Rated 9 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

no chemicals, did a great job.

Report a concern   August 19, 2013 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Great service, thanks!

Report a concern   August 19, 2013 — Rated 9 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

friendly and efficient technicians.

Report a concern   August 19, 2013 — Rated 9 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Good people working for you...

Report a concern   August 19, 2013 — Rated 9 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional, was consideratae of my furniture and explained everything that he was doing.

Report a concern   August 19, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

They work.....and leave no rezido.

Report a concern   August 19, 2013 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

The products were amazing and made my carpet look better than before! The service was superb and I'd recommend it any day.

Report a concern   August 19, 2013 — Rated 10 out of 10 by Cheryl Messenger Zerorez Phoenix
What do you like about our products and services?

How quick and clean my carpets were and how personable your tech was. He explained everything that he would do. thank you.

Report a concern   August 19, 2013 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

quick and efficient.

Report a concern   August 19, 2013 — Rated 8 out of 10 by C.B. Zerorez Phoenix
What could we do to improve?

Pleased with results, but technician's equipment broke down three times, so it took him a really long time to get the job done.

Report a concern   August 18, 2013 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

more clarity on additional charges for room size

Report a concern   August 18, 2013 — Rated 10 out of 10 by J.A.G.K. Zerorez Phoenix
What do you like about our products and services?

I like the appointment process that offers a 2 hour start time, and email notifications. The employee that cleaned our carpets was very efficient in getting in and out quickly, and was courteous in house with placement of hose and noise.

Report a concern   August 18, 2013 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Love them

Report a concern   August 18, 2013 — Rated 10 out of 10 by Craig Lambert Zerorez Phoenix
What do you like about our products and services?

My carpets were horrendously dirty! I am not only completely surprised by the results, but utterly satisfied. My carpets have never looked and smelled so good! Nick was very professional and friendly as well. He was very knowledgeable and offered suggestions to how I can keep my carpet looking cleaner longer!! Thank you, Nick and Zerorez!!


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