Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2012 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

The cleaning is completely environmentally friendly and it won't attract more dirt like other chemical products.

Report a concern   December 1, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

no residue and very clean carpets. also prompt service. thanks

Report a concern   December 1, 2012 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I believe your methods are particularly safe for our environment and your employees have always been very pleasant to deal with each time I make contact. Thanks.

Report a concern   December 1, 2012 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I'll know more in time to see if spots comme ack up. Otherwisw we were impressed with the professionism of the worker who did the work.

Report a concern   November 30, 2012 — Rated 3 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The edges around the carpet did not come clean, there are some spots that did not come clean.

Report a concern   November 30, 2012 — Rated 8 out of 10 by M.L. Zerorez Phoenix
What could we do to improve?

Maybe get the spots out a little better. I truly was hoping for better results.

Report a concern   November 30, 2012 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Your rep, Wally.

Report a concern   November 30, 2012 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I've used zero Rez for a long time and love it. Mark is so great. He does a fantastic job and my house looks so clean. I'm very happy.

Report a concern   November 30, 2012 — Rated 10 out of 10 by Shirley Turner. Zerorez Phoenix
What do you like about our products and services?

They get the job done and the service people are phenomenal! Very courteous and conscientious.

Report a concern   November 30, 2012 — Rated 10 out of 10 by Sue Resseguie Zerorez Phoenix
What do you like about our products and services?

There is no chemical smell left in the house, and the carpet is beautiful. Thank you for the excellent service. I was disappointed that the on-line reservation I made didn't work properly, although you did get my name into your system, but you were able to get the job the day I wanted it anyway.

Report a concern   November 30, 2012 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

the carpet feels new and fresh and not crunchy or weird.

Report a concern   November 30, 2012 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Prompt service. Good price. Friendly service professional

Report a concern   November 30, 2012 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, very friendly, and worked quickly. Our rugs came very clean and we were very satisfied with your products & services.

Report a concern   November 30, 2012 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

they`re totally natural! nothing is going to hurt my kids nor my pets! It dries well and looks great!

Report a concern   November 29, 2012 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   November 29, 2012 — Rated 10 out of 10 by Georgia Lee McGowen Zerorez Phoenix
What do you like about our products and services?

It works!! like the advertizements say it does. I am in a leased townhouse that has light carpeting which had not been cleaned properly in at least 7 years. It looks like practically new carpet now. Am I happy??? Absolutely!!

Report a concern   November 29, 2012 — Rated 10 out of 10 by Kimberly Lordan Zerorez Phoenix
What do you like about our products and services?

I like the fact that you don't use chemicals. It looks clean and feels clean. I thought the technician was very courteous and professional. He did a great job!

Report a concern   November 29, 2012 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Rug looked great! No chemicals! Worker was fast and efficient and thorough!

Report a concern   November 29, 2012 — Rated 10 out of 10 by Janet Paris Zerorez Phoenix
What do you like about our products and services?

I like the clean results from your process, without toxic residue.

Report a concern   November 29, 2012 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

the guy did a great job, just still have spots that came back

Report a concern   November 29, 2012 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

carpet is brightened and soft

Report a concern   November 29, 2012 — Rated 8 out of 10 by P.M. Zerorez Phoenix
What could we do to improve?

I went through exactly what I wanted done when I made the appointment; however, that was not done but I must say, the technician came right back and fixed it after I brought it to your attention. Very good customer service although I might have given me a discount for the inconvenience.

Report a concern   November 29, 2012 — Rated 10 out of 10 by B.S.F. Zerorez Phoenix
What do you like about our products and services?

courteous and thorough

Report a concern   November 29, 2012 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

Appointment was late in day, would have preferred earlier appointment

Report a concern   November 28, 2012 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

very good

Report a concern   November 28, 2012 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Did a good job. Carpet looks great

Report a concern   November 28, 2012 — Rated 5 out of 10 by T.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Its been a month and the carpet looks like it wasn't cleaned. Even a couple days after the carpets were cleaned, you could see a black tint on the carpet, also, there are still some stains there ones that we haven't seen before. No sure if there was something on the cleaning tools or what. It doesnt look good. It's only on the living carpet. We are not happy at all. Very disappointed. Not sure how you can make this right. I don't know if re cleaning the area would help or not.

Report a concern   November 28, 2012 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Your service man was very friendly, respectful and was willing to explain the difference between zero rez and other companies. Now we will see if it lives up to the "hype". My rugs looked better than they have looked using other companies, so I really could tell the difference.

Report a concern   November 28, 2012 — Rated 10 out of 10 by Michael Nordenstrom Zerorez Phoenix
What do you like about our products and services?

The carpets looked great. I was extremely pleased with the service too. On time and very efficient.

Report a concern   November 28, 2012 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job with the carpet, travertine, and tile and was respectful of the rest of the house.


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