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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals!
Exceptional service, professional, and quality of work.
The outcome of the cleaning and the service.
My carpet was in horrible shape because of my darling animals, both cats and dogs. Ken Brooks was my technician and he did a really great job! It was a very tough job and he made the carpet look good.
Casey and Zerorez were very professional. They called the day before to remind us and they called again the day they were to arrive. Casey put protective corners so the main hose would not rub on the corners of my walls. He also gave use plastic covers for our shoes so as not to dirty the rugs while they were drying. The job was a little expensive but I believe we got a good job.
Customer service was excellent. The technician was helpful, cordial and did a great job. My carpet had never been this clean!
Amazing clean!!!
told carpet was ten years old, don't expect too much--not too impressed
Zerorez does a great job!
Our carpeting in our 5th wheel trailer looks good now, but has a very musty smell. I don't know how to get the smell out. I thought your product was better and I paid $454 to clean my unit. I deserve a 100 percent refund
They are pet safe.
Very professional. And a high quality result.
Fair, fast service with a competent professional technician.
Green products and professional.
In the sunlight it looked like there was a film on it or something.
Very professional and carpets have never looked better
I nover thought my grout would look like new again but it does now thanks to you. And I don't have to replace the carpet I thought was hopless
My carpet was so stained and old I thought I was going to have to replace it. I decided to get it cleaned after hearing your commercial on the radio. My carpet looks brand new after Mitchell Williams cleaned it. I cannot believe how good it looks.
ontime, clean and efficient. the guys are always polite and do a great job.
I was stunned and I do not use that term lightly. Stains came out that did not come out using any other system or company. My dogs liked it so much they slept on the Zerorez clean carpet rather than their usual spots. Stunning. Thanks!
the tile treatment damaged some of my baseboards
Our service guy did a really good job of cleaning our carpets. It was a bit expensive, but very happy with the results.
Well let me first tell you I'm not one to complain.but after looking at the floors we had cleaned for two week I'm finely ready to leave feed back. The young man who did the work was very pleasant and I have no problem with him. His quality of work on the other hand is not so good.We had some areas of carpet that had heavy traffic lines and he was able to get most of it out but you can see right in the middle of the traffic line where he clean well and not so well.i think if he had been more careful he could have clean it all very well.Sorry to complain but your service is not cheep and I had high expectations.I think a redo on the traffic areas would be appropriate. Signed Name removed Phone number removed.
Fast, pleasant, efficient!!
Good price for great service.
I'm very happy with your service AND your employees that do the work.
ALWAYS polite and courteous.
prompt, timely, effective
removed a lot of soap from past cleanings
service and lack of residue in carpets
No res