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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
1) The carpeting looks great and remained soft after drying.
2) Service was scheduled quickly.
3) The technicians (Levi and his trainee)examined the rooms to be serviced, determined the troubling areas, set up quickly and worked steadily.
4) They were energetic, responsive, friendly and competent.
Very friendly personnel. Prompt and courteous.
The tech was a great guy. He worked hard and was knowledgable.
On-time service
Everything!!!!! your staff is first class, product is first class, would refer you to everyone......
Love not to have that very strong smell.
I have a lung issue so I particulary like that there is no chemical smell or residue. The carpet is always clean and soft.
no harsh chemicals
Good job by all
It works. My floor looks new. No sticky residue on carpet. Dried quickly. Tech very nice polite and thorough. Thank you.
Heard about Zerorex from KFYI.
Carpet came out very clean as advertised. The representative was professional, courteous and very well organized.
I liked the speed in cleaning and less dampness when he was finished. We did have him come back for a traffic area that we felt should have come cleaner. He came back and re did it and now it is very satisfactory.
THEY DRY QUICKLY AND ARE ODOR FREE WITHIN 15 MINUTES. YOUR TECHNICIAN WAS VERY GOOD.
I have always been happy with the quality of service I receive.
The rugs and tile always look great after they are cleaned
From the start, I liked the responsiveness and flexibility in scheduling as well as gaining an estimate up front. There was continuing good communication on when a technician would arrive: two days before, that day, and then 10-15 mins. before the person arrived. The technician, Jonathan, was quite professional, courteous, and efficient. He did a wonderful job, and I feel like I've gotten new carpet installed. Zerorez came recommended to me by my neighbor, and now I know why! Would highly recommend you to anyone....
Your matress cleaning service was a pleasant surprise!
there are still spots on the stairs and in the master bedroom that should have been removed. I have my own hoover and it would have done a better job, but because i was hit by a drunk driver and both my neck and back got broke, I am very dissapointed especialy since it cost me $almost 260.00 dollars
The tile came out very nice and the technician was very friendly. I am not impressed with how the carpet turned out. I can see a line where he stopped short on the far end of the room and the area where I pointed out that my dog lays doesn't look like it came even one shade cleaner.
good results and knowledgable technician
'
look good when they left and the day but spots are show again
On time, good results good tech.
Amazing. will definitely use your services in the future, and will tell others
carpet is clean
By far the best and most honest floor cleaning company. The service rep, ( Wally ), was very knowledgeable and informative. We have an ongoing issue with pet urine stains and had another company out to clean the carpet. They left the carpet with discoloration and sprayed some type of "deodorizer" that was so strong the room was unlivable for the 1st week. Zerorez got rid of the discolorations and the residual flower odor left behind by the previous cleaners with no extra work or cost. Thank you so much!
Tile - Good
Carpet - Not so good..
The carpets looked great!
They left my tile grout like new and the carpets didn't crunch and smelled good. The whole job was wonderful. EXCEPT I had called 4 weeks earlier to schedule the appt and asked for an early afternoon appt cause I go to bed about 5 cause I work nights. They scheduled me for "between 4 & 6" and I told them I needed it earlier "oh yeah, between 3 & 5". They man got here at 5:20 so the office just said that to appease me. He did do a wonderful job.
Best carpet cleaning service by far. The technicians worked carefully and quickly. Everything looks as good as new.
The service I received from Zerorez was amazing. The gentlemen who cleaned my sectional couch and carpet were friendly, knowledgeable, and nice. I am beyond happy with the way my couch and carpet turned out. I will definitely be using Zerorez in the future!
As described -carpet and tile look wonderful - thank you