Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 19, 2012 — Rated 10 out of 10 by Miles Smith Zerorez Phoenix
What do you like about our products and services?

Arrived when you said you would. No hidden charges. Carpets are just like new when you finished ( No crunchy, stiff residue).

Report a concern   December 19, 2012 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

I loved the carpets, and your team was very professional, they did a wonderful job.
But when it came to the tile (and it was dirty) I wish that they could have paid more attention to the way it was left becuase there were spots that looked that it hadn't been cleaned or it needed another pass with the cleaning machine.

I will probably clean the tile myself but I will definately use zerorez for carpets 100% of the time.

Report a concern   December 19, 2012 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Pete was very nice and polite and efficient. Our carpets are still clean looking after two weeks have gone by. Thank you.

Report a concern   December 19, 2012 — Rated 7 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

John was very nice as well as professional. Unfortunately he was unable to get the carpet completely clean in areas. I am having the manufacturer's rep take a look at it to see if they can clean it or if it will need to be replaced. The carpet is only a year old.

Report a concern   December 19, 2012 — Rated 1 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I expected to come home and have my house smell fresh and clean instead it smelled stale

Report a concern   December 19, 2012 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

They came when they said they would. The technician was friendly and Knowledgeable about the process.

Report a concern   December 18, 2012 — Rated 10 out of 10 by Stephanie Ruiz Zerorez Phoenix
What do you like about our products and services?

Prompt service! Friendly staff and reasonable price-carpet & tile look great!

Report a concern   December 18, 2012 — Rated 0 out of 10 by E.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This process was way too expensive and not at all better than the chemical cleaners! The $50 kit for subsequent spots does NOT work and I would like my money back! I give it a ZERO!!

Report a concern   December 18, 2012 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Green, safe, great service at house

Report a concern   December 18, 2012 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

It works, old carpet looks much better and feels clean and sanitized

Report a concern   December 18, 2012 — Rated 10 out of 10 by A.J.H. Zerorez Phoenix
What do you like about our products and services?

Chemical free cleaning

Report a concern   December 18, 2012 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals in my carpet. That residue was removed. The technician was friendly and worked speedily. My carpets feel fluffy and not crispy like with other services. Thank you.

Report a concern   December 18, 2012 — Rated 10 out of 10 by Maryann Hicks Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and very efficient! We received same day service when we really needed it.
Thank you!!

Report a concern   December 17, 2012 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I like that Zerorez is non-toxic for my pets and my carpets look new again when their team is done cleaning them!

Report a concern   December 17, 2012 — Rated 10 out of 10 by Connie Lucero Zerorez Phoenix
What do you like about our products and services?

this is our second time using Zerorez and to be perfectly honest, I wasn't really all that impressed with the first cleaning, we entertain a lot and our carpets really take a beating. We've always used a well know carpet cleaning company to clean our carpets quarterly in the past. the first time we had Zerorez out, I thought, eeh, doesn't feel or look any different then the other guys. We just had a huge shindig for Thanksgiving, 38 adults and 12 kids, all laughing, eating , drinking and spilling. Our carpets were a disaster! ! ! I husband insisted on calling Zerorez, he really likes the water. OMG, what a difference, my carpets and padding look and feel like new. Plumpie and soft, it just took a little more to get all the garbage from the other company, all I know is I'm hooked for life. We won't go anywhere else to get our carpets cleaned. . . .

Report a concern   December 17, 2012 — Rated 10 out of 10 by Jean-paul Poisson Zerorez Phoenix
What do you like about our products and services?

Brian Hamilton was very professional in axplaining hi service. Very courteous young man.

Report a concern   December 17, 2012 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Service has always been excellent and we have always been very pleased with the results.

Report a concern   December 17, 2012 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Wally did a great job. He was running behind but he didn't just rush through. He made sure he did the job right.

Report a concern   December 17, 2012 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

not real impressed with the cleaning process. i guess it takes soaps to clean, i dont think my "high traffic" areas were out of the ordinary but maybe.

Report a concern   December 16, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

very good

Report a concern   December 16, 2012 — Rated 10 out of 10 by Kirk Havermahl Zerorez Phoenix
What do you like about our products and services?

No Chemicals! Excellent service. The only cleaning service we use.

Thanks again,
Kirk Havermahl President
Tested Best Products,Inc.

Report a concern   December 16, 2012 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Dried quickly no odor and most of all the employees. I think his name was Eric. Explained everything he did. He also informed me of a broken tile that I forgot to mention to him. I had spilled red finger nail polish on the tile 8 years ago and he almost got all of it up in the grout. It took a few calls before I could schedule a appt because I was continuous told your company doesn't travel too Wittmann even after I out offered to pay extra. Happy holidays to you and tours. I know we will with how clean my house looks. Thank you. First name removed

Report a concern   December 16, 2012 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Technician was very knowledgeable, informative, attentive to my concerns. He worked his magic on my very old carpets and they look like they are brand new.

Report a concern   December 16, 2012 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Your staff were very polite and helpful. Also quick and efficient. Did a great job

Report a concern   December 16, 2012 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Waller educated me on the process.

Report a concern   December 16, 2012 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

My carpets looks like new again without the stiffness they would normally feel after being cleaned.

Report a concern   December 16, 2012 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Safe.

Report a concern   December 15, 2012 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The service man was very personable and worked hard. He did a great job and my floors and carpet look great.

Report a concern   December 15, 2012 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

the result

Report a concern   December 15, 2012 — Rated 8 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

Nothing. Your employee did a good job.


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