Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 23, 2012 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

The young man that cleaned my carpets was very professional and did a good job. Hopefully the carpets stay clean for a while.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Peter Konz Zerorez Phoenix
What do you like about our products and services?

The carpet looked like new, no crunchy sounds when I walked on it. The technician did a great job with a few spots that were very dirty. The cleaning process did not take long at all.

Report a concern   December 23, 2012 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Professional and on-time; really got our carpets clean!

Report a concern   December 23, 2012 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

great people,great service

Report a concern   December 23, 2012 — Rated 10 out of 10 by D.I. Zerorez Phoenix
What do you like about our products and services?

The young man was completely professional & the carpeting looks brand new!!! It was a pleasure using your service & we will certainly be in touch in the future.

Great job!!!!

Report a concern   December 23, 2012 — Rated 0 out of 10 by D.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Customer service was good, technician was professional. however we were having our carpet that is only 2yrs old cleaned due to a wet dog odor from recent rain and dog in master bedroom thought a professional cleaning would get rid of odor,it made it worse technician said "hot water brings out the odor get some scented powder to mask odor". Not happy :( we also had our couches cleaned and crumbs and dog hair still on couch when job completed. We assumed that for the $600 we payed for your services we'd get a quality result, which we feel we did not receive. For these reasons I would not recommend zerorez to any friends. I would like to say that technician was friendly, our only complaint is on the finnished results.

Report a concern   December 23, 2012 — Rated 9 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

There is no soap residue left in carpet and the person who cleaned the carpet.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Maria Hall Zerorez Phoenix
What do you like about our products and services?

Both Mark and Randy were wonderful! I originally only thought my kitchen tile needed a good cleaning. Once that was done it was very clear all my tile needed it. It wasn't planned but Mark made it happen. I'm so grateful. They did an outstanding job!

Report a concern   December 23, 2012 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

Able to schedule appointment quickly, professional service, no residue, thorough with work

Report a concern   December 22, 2012 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

I like Zerorez because my carpets are always cleaner than when any other company has done them.

Report a concern   December 22, 2012 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Techs were courteous, knowledgeable and proficient. The end result was good and we will order your services again.

Report a concern   December 22, 2012 — Rated 10 out of 10 by Paul Hartmann Zerorez Phoenix
What do you like about our products and services?

Very quick appointment schedule, friendly technician, fast and competent work. My carpet looks fabulous - bright, soft feeling and no odor. I kept getting up during the first night to turn on the lights so I could see it!! Absolutely love it!

Report a concern   December 22, 2012 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Professionalism, quick drying

Report a concern   December 22, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Easy and friendly

Report a concern   December 21, 2012 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

No smells. My carpet felt softer when it dried. Tech was informative and helpful about ongoing carpet care and maint for future stains.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Margaret Joseph Zerorez Phoenix
What do you like about our products and services?

I like that there are no harsh chemicals used. Personnel arrived right on time and worked hard to get my floors sparkling clean.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Carole Hyslop Zerorez Phoenix
What do you like about our products and services?

Love the idea of not using chemicals in my home

Report a concern   December 21, 2012 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

no residue, smells very clean, gets stains out

Report a concern   December 21, 2012 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

My home is 14 years old and Zerorez has always provided services that leave carpets, floors and furniture looking new again.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Lisa Slover Zerorez Phoenix
What do you like about our products and services?

I was truly amazed watched each pass of the cleaner and watching the difference it made in my carpet.

Report a concern   December 21, 2012 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Professional technicians, quality service, and job well done!!!

Report a concern   December 21, 2012 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

No soap, no residue

Report a concern   December 21, 2012 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

prompt, polite, and thorough.

Report a concern   December 21, 2012 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The professionalism of the tech. Exceded expectations. The only problem is that I have two stains in my carpet that I believe were caused by the sealant used on the tile.

Report a concern   December 21, 2012 — Rated 9 out of 10 by Austin Mclaren Zerorez Phoenix
What do you like about our products and services?

Customer Service was great! I had a an issue with my original appoinment and Zerorez made a bad situation right no questions asked.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Chris Hoyt Zerorez Phoenix
What do you like about our products and services?

I like the cleaning technique and also the fact that no "soaps" etc are used. Also I appreciate the prompt and courteous service.

Report a concern   December 21, 2012 — Rated 9 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

no chemicals. Clean fresh scent when done.

Report a concern   December 21, 2012 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

no smell, reasonable dry time and carpets looked and felt VERY clean

Report a concern   December 21, 2012 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Your service technician was very professional and a pleasure to work with. Thank you

Report a concern   December 21, 2012 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

I was happy with the cleaning but was quoted price way wrong. When they arrived everything
was much more expensive even though I told them everything that I wanted cleaned on the phone.


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