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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and commitment to satisfy customers.
Everything was clearly noted up front. Service was on time and professional.
Our Service Technician (Mark)was fantastic and very careful to respect our furnishings while working. We were one of the last jobs of the evening and appreciate that he spent the time on our floors as if it was the first of the day.
I think that Zerorez employees are very professional and really seem to want to please their customers. Our last experience with our tile grout cleaning on Tues was great. I love the product because it is chemical free and removes any kind of stain. we use the product all the time.
I had a couple of problems after the floors were cleaned but Zerorez responded promptly and fixed it! Thank you.
I like that it is so natural! This is my first time using Zerorez. I am pleased without the exception of one spot that appears to be hanging on! I will still use them again!
PROMPTNESS; NEATNESS; FRIENDLIONESS OF REP, ISAAC
He did an amazing job. My carpet looks brand new
They obviously work well and my carpet looks great! There was one room that I thought I might have to have new carpeting installed because it was so dirty, but it, too, looks good.
Courteous, prompt, informative and efficient.
I can't think of anything. All went well. Thanks.
Good service and very friendly rep.
Everything. We have used you for years and have always been happy with every service.
The tile in the house looks almost brand new after it was clean. Pete was very nice and explain what to expect after the cleaning.
The Green cleaning soltion that is used and the professionalism of the technican
My 2 hour time window was 1 to 3 p.m. and the tech. did not show up until 4 p.m.
I did receive a call advising of that but it still would have been better to show up at the assigned time window.
Your representative was polite, clean, and on time! The carpet looked great once he was finished.
stain remover
On time , professional, great cleaning job!
Absolutely amazing! Carpets are awesome! Have recommended to family, friends, business associates, and landlord.
No chemicals used. Extracted most of the dirt even though we had very dirty traffic areas.
It was way more expensive than what I thought when I spoke to the girl on the phone.
Simple, straight forward process with email invoicing and confirmation of appointment.
Nothing. I guess with the commercials I was expecting miracles. You were very good but nothing special and more expensive.
Everything. Dominick was wonderful, my travertine looks like it's brand new and the price was right! You guys are terrific and I couldn't be happier!
There was no chemical smell and the citrus smell there was was great! We had our couch cleaned and it looks great! Great service and the technician did a great job of explaining their procedure.
Cleans REALLY well
The only drawback was the late appointment. We will know in the future to make an a.m. appointment. Albert was very nice & worked VERY hard. Thank you.
no chemicals = better for my family and pets. Love the result...able to get out blood, pet stains and more!
All facets of this service were excellent. Plan to do it again in a year.