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based on 87393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results.. Friendly service
To Whom It May Concern:
We would like to let you know that we just used your company, for the first time, to clean all of our carpets as well as our kitchen chairs and our couch. Our technician was Brian Hamilton. We would like you to know that we enjoyed working with Brian. Our carpets look brand new and the chairs and couch look amazing. Brian did a great job and was very courteous and extremely professional. We will pass his name along for any of our friends and family that may need their carpets or upholstery cleaned. The one complaint we do have are your prices. They are a little bit too high
Sincerely
First name removed Salah & Darrel Last name removed
Chandler, AZ
cleaned the tile floors great and the older carpets came out better then what I expected.
YOUR PRODUCTS WORK WONDERFULLY AND YOUR SERVICES ARE TERRIFIC.
Make sure you find out what is being cleaned so you can give a better estimate. I was planning on paying the advertised price and it cost me 50% more because the entry/walkway is considered a hall.
The technician did a great job of cleaning.
The service techs are AWESOME (and clean!!!)
Very efficient, prompt and service techs are great!
I was able to schedule 3 - 4 days out. Service was prompt, thorough and our technician, Andrew was polite and professional. Love how fresh and soft my carpet feels and it looks brand new. Thank you!
Fair Price, Prompt, Efficient, Professional, Carpets look great!
No strong cleaning solution odors...and it worked. Very impressed.
charged me 295 80 extra for special treatment for pet urine in 2 rooms and it did not help the oder at all I think you charged to much and if you cant remove the oder then tell me so and I can make a decision then. I got water and vinager solution and scrubed the carpet and the smell is no longer there so I wasted $300 on this service and got nothing.The tech did have me sign a waver stating urine is hard to remove from carpet so I guess this covers you butt I think he up sold me knowing it would not do anything.
It dries very fast!
Carpet took over twenty four hours to dry and it feels hard. Customer service stated they would call back this week to reschedule a re clean appointment. It's Thursday and I have t been contacted
our technician was very polite and a very hard worker. Our carpet was dirty and he stayed with it until it was clean. We really liked that our house didn't smell like chemicals and the carpet dried soft andcushy. Thanks
Best cleaning and Great service.
environmentally safe
Service Man---
Friendly, quick, thorough, on time, called prior
the carpet looked 200% better than what it was. didn't have the smell of chemicals. was able to walk on carpet a few hours after cleaning.
Our service man, Brian Hamilton was excellent. He was efficient and focused.
The house did not have an odor and carpets were completely dry buy the next day.
Excellent and efficient, professional and informative.
I was excited about using your service because of the things I've heard about the process you use. I was looking forward to talking with the technician so I could better understand the process and possibly look into using you for more cleaning (tile, furniture, etc.) When the technician arrived, it was the same old story one gets with other companies - a hard pitch to upsell additional services. Very disappointing, considering the tone of your ads.
I love the fresh smell, and the friendly staff. I also loved how the service man went the extra mile and cleaned a little off my front mat.
Tech was very nice, professional. Tried to sell more but didn't make me feel uncomfortable when I said no. Carpet looks and feels so much better.
It does a great job with excellent people
Our technician was the best!
Techs did not clean residue left on the tile. We still are unable to take the residue off after several cleaning.
No chemicals
It's green. No harsh chemicals.
Everyone is very professional. It is very convenient that you get a confirmation call two days prior to your appointment with a two hour window and it is incredible to be called 20 minutes before arrival. I am so impressed with Zerorez!!!!