Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2013 — Rated 9 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The Technician was extremely professional, pleasant, and detailed

Report a concern   February 14, 2013 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Carpets look like new. Tech was very nice, careful, and took his time. I know about alkaline water but first time I saw carpets cleaned with it. I all ready gave the tech. a new contact. Thank you for a great job.

Report a concern   February 14, 2013 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Clean and carpet was soft as it dried. The service rep was professional and knew what he was doing.

Report a concern   February 14, 2013 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Our carpets have come cleaner with your system than with other systems we've had that use chemicals and I like the idea of chemical free. Josh, the technician we had was very nice and professional. I would recommend you guys and Josh to anyone!!

Report a concern   February 14, 2013 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Quick drying, clean, soft carpets. Professional technician. No upselling.

Report a concern   February 14, 2013 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

that my home didn't smell like perfume when they were done.
The carpet was so clean and soft. All the problem areas I had were really clean and that was amazing.

Report a concern   February 14, 2013 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Wally and helper did an excellent job.

Report a concern   February 14, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

We were able to schedule an appointment, and thanks to recommendation from Kyle Hassel, were confident that the job would be done well!

Report a concern   February 13, 2013 — Rated 10 out of 10 by Rosemary Scott Zerorez Phoenix
What do you like about our products and services?

All of your people are friendly and do an excellent job. I have used many
carpet cleaner's not only on my home but as a Realtor I have had to have
my clients carpeting cleaned. No one does the job as well as Zerorez!

Report a concern   February 13, 2013 — Rated 10 out of 10 by A.N. Zerorez Phoenix
What do you like about our products and services?

Every thing !!!!

Report a concern   February 13, 2013 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no residue to attract dirt.

Report a concern   February 13, 2013 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Zero residue

Report a concern   February 13, 2013 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

MY CARPET LOOKS BRAND NEW AGAIN :) AND ALBERT WAS GREAT TO WORK WITH, AND TOOK GOOD CARE OF MY HOME :)

Report a concern   February 13, 2013 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional staff. Completely advised of the process and procedures. Very knowledgeable, informative and on time!

Report a concern   February 13, 2013 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Clean carpets-this time though I have some stains that are left-I have them cleaned by you every year and usually no stains left

Report a concern   February 13, 2013 — Rated 10 out of 10 by K.J.L. Zerorez Phoenix
What do you like about our products and services?

the carpet feels soft and no after smell

Report a concern   February 12, 2013 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   February 12, 2013 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

You did a great job on our commercial grade carpet and the tile & grout. Thanks again!

Report a concern   February 12, 2013 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

no odor

Report a concern   February 11, 2013 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

The clean is just like I have heard on the advertisement on the radio. I am a foster for a schnauzer dog rescue. After my cleaning the dogs were not able to find previous favorite place where they urinated. With 6 dogs in the house every new foster dog starts one of my dogs the marking ritual. Just hope this will continue stopping the urination. It's too soon to tell yet. And, all the stains came out with the extra cost of treating the carpet.

Report a concern   February 11, 2013 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

No chemical residue and the service people are knowlegable, helpful, clean cut and bonded.

Report a concern   February 11, 2013 — Rated 10 out of 10 by M.F.H. Zerorez Phoenix
What do you like about our products and services?

They were orderless.

Report a concern   February 11, 2013 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

The carpet looked amazing and all of the stains came out. The service was quick and Johnathen was friendly and knowledgable.

Report a concern   February 11, 2013 — Rated 10 out of 10 by Brad Morrow Zerorez Phoenix
What do you like about our products and services?

The idea of cleaning without soap and chemicals.

Report a concern   February 11, 2013 — Rated 7 out of 10 by S.K. Zerorez Phoenix
What could we do to improve?

High traffic area on bedroom carpet still not cleaned as well as expected.
Thought zero rez would be more effective.
Overall carpet areas look like they have less loft and texture.

Area rug turned out fine.

Josh the tech was great. Very impressive. Wish results were better.

Report a concern   February 11, 2013 — Rated 0 out of 10 by B.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was not knowledgeable.
Left run off water/chem puddles on my wood floor (didnt clean up after himself)
Pet treatment didnt do anything more on the smells. Carpet still has the pet urine smell to it.
Tech seemed to have rushed the job.
Tech didnt replace front yard landscaping gravel to the proper areas that the hose caused to go into the grass areas.
Very Unsatisfied and not even close to what advertisements/marketing I have seen.

Report a concern   February 11, 2013 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Service was very professional and thorough. Very happy with the results and would recommend Zerorez to others

Report a concern   February 10, 2013 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

My carpets look better than they ever have!

Report a concern   February 10, 2013 — Rated 10 out of 10 by Matt Hedgpeth Zerorez Phoenix
What do you like about our products and services?

The tech albert was very respectful and took great pride in his work. My grout, carpet, and granite turned out great and look foward to using you in the future.

Report a concern   February 10, 2013 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Your service tech was great. efficient and courteous.


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