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based on 84389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
friendly personnel and great results
Carpets came out cleaner than any other previous service. Even the high traffic areas. Our tech Josh Martinez. was polite, knowledgeable, and clean cut. I Would request him for my next service.
I was disappointed that a coffee or pop stain did not come out. I could still see it after the cleaning. There were a couple of other grease stains (?)that were missed altogether. The technician was very professional, I just don't think he saw them.
hallway should have cleaned like other rooms, not as clean.
Exceptional cleaning process!!
Tech offered a very unsavory "deal" for cash..then coached me on what I would have to say if his office called to follow up. So unprofessional, and criminal to your reputation. Call me. Phone number removed
I liked it fine, I just wish they would move the furniture!!
Your serviceman was friendly and professional, on time. Up front with questions and pricing so there were no surprises. The carpets are 16 years old and they look great!
Thank You
very knowledgeable, communication was great by phone and email,loved how technician cleaned up afterwards , quick ,easy process & very professional :) Thank you !!
Tech was very courteous and thorough. Please give him a raise!!! We were pleased with the results and will do it again & recommend you to neighbors. Thanks!
Using ONLY water CAN produce great results. The service, including courtesy and clarity, is unequaled. The results, second to none.
Carpet was very clean and the service was quick with a very professional team.
Friendly, professional and quality results.
My tile came out really great and when I wasn't as happy about the way the carpet looked, they were very helpful and sent the technician out again to redo it.
Our rugs come out cleaner than we have ever had before. Even the animal stains. We have recommended you to our friends and they all say you are too expensive. We keep useing
you as we like the results.
My carpets were cleaned better than any other company I have used over the last 40 years. Not having chemicals sprayed on my carpet is a must for my 1 year old granddaughter. The young man who came to my house was very nice, and spent time on the job. There were no hidden costs as I have experienced with other companies. Nicely done!
I loved that the spots on our carpet did not come back. Loved that there are no chemicals and residue. Also, our technician was awesome.
dries quickly and cleans without the crust on the carpet
Lower your prices. Compared to other companies your services are very expensive. Do away with the $200.00 minimum. I was never informed of this over the phone and was a like irritated when the technician informed me of this the day of service. I had to get more rooms cleaned than i had originally planned just to meet the minimum.
Very efficient and excellent job of cleaning the carpets.
Price was great! Service was completed quickly and my carpet looks brand new. Thank you.
The pestering calls to upgrade the service call.
Casey was very professional and had a pleasant personality. We were very pleased with the thorough job that he did.
Phone me and will explain.
The tech was professional and knowledgeable regarding the product. We are very satisfied with the service.
I love that you do not use soaps or chemicals!
Ur tech was great. And ur carpet cleaning method work wonders. I will use u again. Thanks to ben aNd mat on the radio u have a new customer
My carpets look great, your technicians were very polite and worked hard to get all the stains out. The only reason I gave a 9 instead of a 10 was just that the price was a little higher than I had paid in the past. I do like the fact that there are no chemicals so that probably balances the cost somewhat.
The technician took his time to thoroughly vacuum and clean the carpets in my home. He was very friendly and happy to answer any questions that I had for him. Our carpet turned out beautiful and my home did not smell musty either!! Our carpet has remained soft after 2 weeks of being cleaned too! Thank you very much!