- Phone: (480) 507-2419
- Visit Website
based on 84389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals.
Albert came in and did a super job on our carpets. I will call again anytime i need carpet cleaned.tell Ben and Matt they are right!!
no chemicals
We appreciaed the efficent and very courtous person who came to our house. He was very pleasant and professional acting and looking.
They actually lift stains out of carpet and leave no residue!
Hassle free on time service, courteous technician!
Fast, friendly, courteous, no gimmicks, price, and most important the results were amazing!!
Albert was wonderful about talking me through the entire process. He explained patiently what he was doing and the cost of each step. Albert also sold me on some additional services that I am so excited about. Fantastic employee and I would tell all my friends about you and your great company...My floors turned out better than I could have ever hoped :)
The Zerorez technology produces no residue and the carpets and tile stay cleaner longer. Andrew the technician who cleaned our carpets and tile was very knowledgeable and helpful. He did an excellent job no fuss no muss.
Service cleaned nicely and very environmentally friendly
Fast, knowledgeable.
Techs are friendly, they take their time to do a good job, the pet stain cleaning is the best
Cleans really well.
The end result of clean and soft feeling and looking carpet...so much nicer than stiff perfumey carpet.
the service tecks were very professional and personable. They did a great job and the carpets look wonderful.
Better communication on phone so your tech knows what we want done. Pricing a little high too.
Professional technicians, prompt efficient service, and outstanding results
Your technicians were very courteous and did an excellent job.
Name removed
excellent and professional. in and out quickly.
No chemicals, no crunchy carpet, great cleaning.
after treatment by 0rez, the carpets are soft to thech and tain free
Very professional
The carpet dried more quickly than any other carpet service we've had. Also, the landing on our stairs, where the dog lies all day, was so, so dirty, and now it's spotless. All stains are now gone...everywhere they cleaned.
My only complaint, and it is probably my own fault: The estimate and the final charge were pretty different. Apparently I didn't estimate the square footage correctly, although I tried to be very accurate in my guessing (I didn't actually measure.) I had planned on $150, and it was over $200. That said, I'll probably call Zerorez again.
The procedure works!
Fast and effecient.
Albert very knowledgable and courteous/ Jeff cleaned and prepped very well. impressed with up to date truck mount equipment/ will definitly use in the future. No bait and switch tactics/ very professional appearance. people next door inquired and recieved imediate service when my clients home was cleaned. overall process start to finish impressive/ real stand-out organization.
The amount of water that was left behind was very surprising. I am a real estate broker of 15 yers and I have seen a lot of carpets cleaned. My carpets were still wet today from yesterday's cleaning. My carpets have been cleaned before and I know they were properly installed because I had them done. The amount of wrinkles in all the carpets was overwhelming when I arrived at the property today. I called the office and spoke with Rae and was basically told it was the carpet's fault. I have a company coming tomorrow to fit the carpets and will take before photos. If I have to pay to have these carpets put back the way they were we will have a problem. Not to mention the amount of social media and spreading of word. I hope tomorrow proves differently and I hope the carpets dry by tomorrow,
I had my carpets cleaned yesterday and there is still a spot on the carpet from my dog's drooling while she sleeps. It is lighter, but still there. I sent an email in reference to this earlier today asking if the spot would come up if I used the cleaner I bought from your company or would that area need to be cleaned again. I have not received an answer to that email. If someone can provide some guidance, I would appreciate the effort.
High quality and professional
What I like and appreciate is the care, concern and commitment to come out a second
Time to remedy a first attempt at cleaning our grout.
Thank you! It looks great now!