Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84506 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2014 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals.

Report a concern   May 25, 2014 — Rated 10 out of 10 by J.I. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and chamical free. Dried in hours

Report a concern   May 25, 2014 — Rated 9 out of 10 by O.G. Zerorez Phoenix
What do you like about our products and services?

Help move furniture

Report a concern   May 25, 2014 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Prompt, friendly and knowledgeable...

Report a concern   May 25, 2014 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Good customer service and my carpets stay clean longer then when I've used other carpet cleaners. :)

Report a concern   May 25, 2014 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

The end result

Report a concern   May 24, 2014 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

great job bad stains removed ; men did a great job, very professional ; would have them again thank you First name removed Last name removed

Report a concern   May 24, 2014 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   May 24, 2014 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and had great customer service!

Report a concern   May 24, 2014 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Your techs are prompt, courteous, eager to explain the process and the products they use. I like that the cleaning products are more Eco-friendly than those used by other carpet cleaners. The techs seem to be well-trained and very knowledgable. It's a pleasure to do business with Zerorez!

Report a concern   May 24, 2014 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

We were very happy with the service and how clean the carpets came out.Our tech. was very nice.I will recommend your service to others.

Report a concern   May 24, 2014 — Rated 10 out of 10 by Emily Pearson Zerorez Phoenix
What do you like about our products and services?

The worker stayed a little longer to let the fans he brought run. He knew I was moving in and needed the carpet to dry quickly. He was very kind. My carpet dried within 2 hours..unlike 8 hours like I was told :)

Report a concern   May 24, 2014 — Rated 10 out of 10 by Marcia Schmit Zerorez Phoenix
What do you like about our products and services?

No soap residue. Fast & clean & dries fast. Great technicians.

Report a concern   May 24, 2014 — Rated 10 out of 10 by Derek Kennard Zerorez Phoenix
What do you like about our products and services?

Fast services for the best price

Report a concern   May 24, 2014 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

No chemical residue, fast drying, friendly staff!

Report a concern   May 24, 2014 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

We really liked the water treatment rather than chemical treatment. Our carpet looked very clean and felt soft. We did have concern at first, as the carpet bubbled up after tech left. We called and had even greater concern when the person we talked to told us our carpet was loose and he could recommend a person to re-stretch our carpet. However, after about 6 hours the carpet layed down and looked normal.

We had a very nice technician.

Report a concern   May 24, 2014 — Rated 8 out of 10 by Y.S. Zerorez Phoenix
What could we do to improve?

Two of the three rooms are great but the small room looks dirty again and it has only been one week since done. We would like that room redone. Please contact us. We also paid for the protection on it but it that room it did not work as it looks dirty. I have heard many adds about how good you are and that you guarantee your work. That will be appreciated!
Name removed

Report a concern   May 24, 2014 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Very personalized - from card sent to home, to Nick who cleaned the carpets. Keep doing what you're doing!!!

Report a concern   May 24, 2014 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Good and professional job

Report a concern   May 24, 2014 — Rated 10 out of 10 by Jimmy Bonacci Zerorez Phoenix
What do you like about our products and services?

Quick and do a fantastic job

Report a concern   May 24, 2014 — Rated 10 out of 10 by Kris Koerner Zerorez Phoenix
What do you like about our products and services?

Outstanding customer service from A to Z! Knowledgeable, professional and service oriented staff.

Report a concern   May 24, 2014 — Rated 7 out of 10 by M.G. Zerorez Phoenix
What could we do to improve?

Although I know pet treatments are not guaranteed, I still expected better results. The pet stains were recent and not wide spread. I don't know if I had unrealistic expectations, but considering the small area involved I hoped for better odor elimination

Report a concern   May 24, 2014 — Rated 7 out of 10 by R.G. Zerorez Phoenix
What could we do to improve?

There are about five chips in my tile that I'm pretty sure weren't there before. Also, the grout isn't has clean as I hoped.

Report a concern   May 24, 2014 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The service was great!!! My carpets came out awesome. I am very happy and will use them again and recommend your company
Thank you

Report a concern   May 23, 2014 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Good service, nice techs.

Report a concern   May 23, 2014 — Rated 5 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I called I make an appointment and was very outright about a couple of stains on the carpet. The phone scheduler reassured me that the technician would clean the carpet as best he could and then recommend additional services if needed. When he arrived, he refuse to clean the carpet in one room unless we paid extra for a special cleaning. I tried to tell him they were not deep stains but he refused to touch it. Instead I cleaned the carpet in that room by hand even though it could have easily been done by the technician... I suggest making it more clear ahead of time that stains will not be cleaned without extra charges.

Report a concern   May 23, 2014 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, fast drying time. After our third time of using Zerorez service, we can say your technicians have always been thorough, fair and extremely pleasant.

Report a concern   May 23, 2014 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Professional and it works

Report a concern   May 23, 2014 — Rated 9 out of 10 by Tiana Klimczak Zerorez Phoenix
What do you like about our products and services?

Professional representatives. Quality work and product.

Report a concern   May 23, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Good price, quick service, leaves carpets soft and fresh smelling


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