- Phone: (480) 507-2419
- Visit Website
based on 85328 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Its a very stream lined process with great results!
Craig Krienke was our service associate. Craig explained the procedure completely and explained how the empowered water works to clean our furniture. Craig made sure we did not have any questions or concerns. We will request Craig, when we request service for our title floors in the fall. Thank you so much for your hard work!
residue free and results. The service people were very professional and pleasant to work with.
I was very pleased with the amount of knowledge shared with me, politely correcting oh-so-many unacceptable methods I use(d) for cleaning spots on my carpet and/or upholstery. But, when he actually tasted your cleaning fluid, well... Pleased to report that his demo was not in vain. My sofa looks amazing! I'll definitely refer you to others and will call again to schedule my carpet cleaning.
The service tech was very professional, polite, efficient and informative. would highly recommend your company based on him alone. I also bought the zerorez pure cleaner in a spray bottle and large jug, and Love it!! Thanks
Good service, good job done, and very informative.
The Technician was very professional and friendly. I also had a problem with my appointment and they fixed it the same day.
The end result is amazing compared to any other company I have used! The servicemen were very pleasant and professional.
The guy that came was very nice and did a great job on my carpet. Im impressed with the products and services.
The tech that came was very kind and the service was great
Dries fast and doesn't leave residue
No residue...great service! Very happy without latest service.
Not overly loud since motor vacuum is outside in truck. No soap residue left on carpet
Did a great job got all the dirt and stains out
Friendly associates and thorough cleaning
The technician worked very hard to clean and remove ground in stains . as he finished each room I was asked to checkit out to be sure iI was satisfied. He was very professional.
The drying time is quicker than other services we've used, the carpets are soft to the touch, and the technicians are professional & courteous
Zerorez customer contact process was excellent. When was the last time you had a vendor which called you to confirm and then called you 15 minutes prior to arrival. VERY helpful.The technicians were very professional and yet friendly. The cleaning process was very efficient and I like the "no harmful" chemicals to protect the environment. We are very satisfied.
I have already emailed the below to ZEROREZ but received no response. perhaps this feedback form will help.
ZEROREZ,
Overall our floors/grout came out sparkling clean and the tech, Jason was a super nice guy. I do have a few concerns.
There are some places that appear to have been totally missed.
Some of the places he said would not come clean, I feel like could have been with a little elbow grease.
In the areas adjacent that weren't cleaned such as our office wood floors, there is a good amount of over spray on the floor and desk. I believe he should have taken the time to clean these areas up and complete the job 100%.
Lastly, Jason told us that the grout sealer he applied would not be visible once dried. However, we can see it in every line of the tiles like a wax on the perimeter of each.
Good job but far from the $400.00 we paid for it. If you would like, I can take pictures of the areas of concern or, you can send another tech out to address them.
The technicians are very careful with my furniture. They make sure I check out the rooms before they put the equipment away. My rugs are clean!!
The staff is nice and our cleaner was awesome and knowledgeable. My only concern is I paid extra money for deep clean BC my dogs mudded up a huge spot. Its only been a few days and that spot is reappearing.
The carpet just a day or two after the cleaning is already looking dirty. We had the same problem on our first time using Zerorez. It seems as though the cleaning carpets had removed any sort coating that prevented the carpet getting dirty. I have never seen my carpet get so dirty so quickly after cleaning. I am going to get away from the empowered water and go back to the original method, it appears to keep my carpets looking cleaner for a longer.
Happy with the products and the service!
Fast, easy and on time. No chemical smells afterward & quick drying.
No crunch when done
Exceptional customer service. Technician was prompt and efficient. Did a great job on the tile floors.
The service and the results of product are simply excellant!
Good service. Did a great job!
The tech did a great job. He arrived on time and explained how Zerorez worked. I had pet and wine stains and my carpet now looks like new!
Best of all the house smells clean and fresh with no chemical residue. I will never use another carpet and tile cleaning company!