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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representatives got to work immediately worked out on every stain n believe there were alot of stains from urine stains to grease, vomited from our dogs when they got sick. They almost removed all the stain except the red stain from red drinks. I will refer u to our friends n family n will use your services again thank you very much my carpet almost looks new the color of my carpet is cloud blue don't know why anyone would put this color down but it lookeddark gray now its alot lighter
My carpets are the cleanest they have been with any carpet cleaning company and there is no soap used in the cleaning process. I will never use an company other than Zerorez again.
I like that the technician explained what the products used were and that they are non toxic. He was very knowledgable and did great work.
The carpets have never looked so good.
I liked how thoroughly your estimator evaluated our needs and then structured his quote with what he thought was a "fair" value. The technician was equally thorough with explaining exactly what he was going to do. He was very friendly and worked his way through the house very efficiently. Our carpets looked great once they were dry. I will use Zerorez for my next cleaning and will probable have our two leather couches cleaned as well.
serviceman was very informative and polite, also it appears he did a very good job.
I heard about Zerorez from the radio advertisements on KNIX. I was very happy with the cleaning. I thought it was well done and made a significant difference. Also, I really liked my representative Albert. He was very professional and I felt comfortable having him in my home. He was polite and arrived on time. He also answered all of my questions about future services with Zerorez.
Thank you! First name removed
The two techs were great. They represent the company very well.
The tech didn't wipe up some excess water on our tile and it left a milky residue and a hard film on our tile.
worked well on pet stains very professional
Nice rep came to our house. Give him a raise
Y'all were fast and neat and informative. My carpets look brand new.
THE EMPOWERED CLEANING FLUID IS WONDERFUL - CLEANS EVERYTHING I LOVE IT. MY CARPETS STAY CLEANER LONGER - MONTHS LONGER THAN WITH NORMAL CLEANING METHODS.
no residue, and no use of soaps and chemicals. dried quick and looked great.
No chemicals
Good customer service
Empowered water was sweet, no stinky smell or chemicals. Fast prompt service, great customer service.
Professional service at my home. Very nice young man that explained all costs and why prior to service.
Company stayed in contact to let me know time frame and kept to the time quoted.
Our tech Nick was terrific.
Great service, excellent carpet cleaning!
When unforeseen troubled areas come up. Offer a solution. My tech was great but there could have been a solution to the problem I face now.....1 week later!
I like how great my carpet looks, great work
everything
The technicians are trustworthy and the end result on my car pat is fresh cleaned carpets that my family can spend time living life on.
on time, quick, excellent job, professional techs!!!!Beyond Satisfied!!!
Thank you, Zero rez
I had Steven Richardson as the service technician, he assured me that he would do a job that I would be pleased with. The carpet had been abused by rental tenants that did not show any consideration for keeping it cleaned. The carpet looked very good after the cleaning and I was most impressed with the job that Steven did. He cleaned the tile grout in the kitchen and dining room as well making it look far superior to what it had before he did the cleaning. He took photos and sent them to me since I was out of town when the job was done. I feel that he went the extra mile to make a happy customer. I will definitely use Zerorez again and will recommend the company to others as well.
Great work. Carpet and tile looks brand new after the work.
Seth
He did a excellent job and was very friendly
The great job it does and the quality of work