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based on 85329 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, fast. Not a lot of water left in the carpet. No smell.
You are always on time and have the best most courteous employees. My carpets always come out looking like new now matter how dirty or stained they might be.
Great final product.
they got my carpet really clean - it was a completely different color
The cleaning products had a very nice aroma and the gentleman was very accomodating to my needs.
Everything was just as discussed punctual timing, pricing and technician was polite and very professional.
Comunication, frendlines of everyone that works for the company, the service rep took his time to make sure the carpet looked good, he explained what he was going to do,
Thanks,
Amazing results and it dried so fast!!
Dillon is very knowlegable about the products and pricing.
I am very happy with the results .I was concerned about the pricing when I called for an appointment as we didn't seem to understand each other re my needs.
competent young men who came to clean my carpet kept me informed as they proceeded from room to room.
the carpet look so much better and no crunch when the carpet dried. treated my ever recurring spots
Jace was very professional. He did a great job and my carpets look awesome!!
Very professional from the first call to the day of service.
Efficient service, very professional staff,great value for the price
Everything. Serious, but fun. Reliable. Great employees. Great results. No residue!!
We liked that everything was explained to us in detail, there were no hidden costs, we were offered add on/upgrades but not pressured into getting them and that the products used were safe for our baby and left our carpet soft and not crispy or crunchy.
Great results and the rugs dry quickly!!!
Carpet very clean, good price and the technician, Nafetalai Tautuaa was very professional. He also was helpful in explaining other services that we will take advantage of in the future. We will use Zerorez in the future for all our carpet and tile cleaning.
Technicians were professional, informative and conscientious workers. They are your best asset. I did want to mention that there was some damage to an area of my walls - there was water damage.
Guy was great. professional and through
Everything from initial phone call thru completion was a 10. Have,our technician was professional and thorough. Our carpets look great! We will definitely use again as well as recommend to friends and family.
Professional,quality service , and attention to customer satisfaction.
Politeness and professionalism of technicians.
Carpets look amazing
Everything!
joe was on time an very pro. about his work, I will use them again at a latter date
I am a 1st time customer, and although techs were later than I expected-no fault of Keith and trainee Mike who had been assigned to my home last minute- I really liked how quickly they were able to assess my home for square footage for my great room and reviewed the carpet needs in my master bedroom then they were at work. I am so glad I choose to set an appointment at the Home Show!!! I had not cleaned my carpets in at least 5 years and ALL of the carpet feels like the soft carpet you would find under furniture, you know the area that never sees the light of day and looks the same as the day it was installed?! anyway our carpet is 12 years old and it was so nice to be able to walk on it or touch it and not feels a soap residue on your hand or on the bottom of your feet. I was able to see both Keith and Mike's work as they shared cleaning the carpet. Both did an awesome job and I have already shared your name and refrig magnet with my gardener who was here yesterday when the carpet was being cleaned. Both he and his wife loved how my carpets looked and felt. I will never have another company clean my carpets again or even do it myself as I have in the past.
THANK YOU KEITH AND MIKE FOR THE WONDERFUL JOB YOU BOTH DID!!!!
The product Zerorez uses does not get the carpet so wet. I feel they really get it the carpet clean. I am a repeat customer. I call them when I want my carpet cleaned. I do not shop to see who is offering supposedly great deals. I just know they do a great job. They also have knowledgeable, friendly, polite people working for them..
How well they work.
We had three rooms cleaned, two look pretty good the third doesn't really look like it was cleaned.

First, the service is amazing. Our carpets and tile look just like what they did when we moved in! Second, the customer service was spectacular!! The reps on the phone and the service rep Brian Hamilton were fantastic!