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based on 85329 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative was informative and gave my wife the direct talk. Our carpet is 12 yrs old. Still happy with the way it turned out for the traffic it gets...thank you
Very friendly!!!
The technician, Andrew, was great. He did a very thorough job cleaning a very dirty carpet.
Excellent service. Very professional and really did a nice job. I am very pleased with the quality of work.
Just good work and service
Great customer service. The Representative was helpful, knowledgeable, and friendly
The technician was friendly and knowledgable. He worked quickly and my carpets look great. Not using harsh chemicals to clean is so much healthier.
I like the fact that there is not any residue, the price is fantastic and the rep's are alway professional and friendly
No chemicals and it gets all kinds of stuff out of your carpet. Leaves tile look new!
Zeorez called us the day before to set the appointment window, then called the day of 30 minutes prior. I liked not having a big window to wait, and that the tech was right on time. I also appreciated the quality of the work our tech did.
Products used was very good, no smells after the job was done. Service guys were nice and answered all of my questions.
Taylor was very nice and professional. He did a great job and was very friendly with our kids.
Carpets look great! Clean and safe for my family and dog! Thank you!
Clean, no chemicals, quick, efficient, dried super quickly, great guy came to my house, phone staff was very helpful, quick appointments
We thought the technician did an excellent job.
They worked
The carpet looked amazing after the technician finished cleaning it. Once the carpet dried it felt just like new again. Preston (the technician) walked me threw the price quote step by step and even pointed out that it was cheaper to add a room than it was to do by per square foot basis when I was concerned about the final cost. Preston was very informative and courteous. I would definitely recommend ZEROREZ to anyone.
Thanks Again Preston
Sincerely
Kevin S
The two employees were amazing and I do not want my review to negatively affect them. They were extremely kind and talked me through everything. They worked extra hard to get my stained couch clean and it looks amazing. I was just disappointed in the end result of the carpet cleaning. I had heard such amazing reviews of zerorez that I had hoped it would be the thing to bring my carpet back to life, but the carpet pretty much looks the same. They did get some marker stains out and the high traffic areas are a tad better, but the overall appearance is not as "clean" looking as I had hoped for. I would recommend your company for their amazing employees, but I would be wary of recommending to someone who is looking too get their carpets completely cleaned. I am not confident that was achieved.
No residue. No hidden charges.
Promt arrival, great customer service, excellent carpert cleaning reaults.
I was very happy with your service. Already referring you to coworkers
The product leaves no residue and dries fast. The tech was very professional.
I like that they have no chemicals and their techs are very friendly and they do a good job. This is the third time we have used your services and will use you from now on.
Our daughter also uses you.
Safe cleaning, no after smell, friendly staff.
The process was easy from the beginning. I registered online, received a call the same day, and had my carpets done the day I wanted that week. I was called to see if the guys could come a little early; they were very professional, uniforms were clean and they were thorough with their explanation of the process. The appointment was timely and I was satisfied with the provided services. They treated a room that had been soiled by my dogs and the smell is no more!
How clean my carpets are now and how committed to service your technicians were.
Staff was very professional and informative. Did a great job, very satisfied.
Chemical free, safe, truly clean carpets
I love that there are no toxic chemicals!

The willingness of Jeff to explain what he was doing and his friendliness.