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based on 85329 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue or odor
SUPER friendly and knowledgable staff. Very pleased with the results
Service was way to expensive and pet smells radiate through certain rooms. No pet spots on stairs came back within 3 days
Work great!
Both were fantastic! The service was excellent and I will definitely recommend Zerorez to everyone I know.
It looks very clean when you are done and very nice people to work with
I have already recommended your services to my friends. Brian and his assistant were friendly, professional and did a fantastic job. My carpet looks like new and the pet odor is gone! I will be calling again around the holidays.
Personnel was prompt, listened to my concerns, then explained the process to me. He also explained things like drying time and other possibilities.
The Carpet turned out great and I would definitely have them back
I was really disappointed in the look of my carpets after being cleaned. My carpets aren't that dirty with only 2 people in the household. No pets and small children. I actually went back and cleaned areas my self after paying all that money to have them professionally done. I was very disappointed and would never recommend your company.
Excellent from start to finish. My carpets are so clean. Remarkably, my tile and grout never looked so good. Your technicians are smart and explain all the processes to get beautiful carpet and tiles(and grout). They did a wonderful job and I will continue using Zerorez in the future. Gerry Last name removed
Zerorez = DEPENDABILITY!!!! I was able to get our appointment next day, they sent 2 guys for 2 rooms so they were done in 30 MINUTES!!!! The carpets always look AMAZING & we have 2 dogs, so that can be a challenge!!! Lastly, every service guy that we have had come to our home [4 in the last 12 months] has been extremely polite, straightforward & smiles...these are really nice guys! Thank you!
The technician was extremely knowledgable and upfront with me about the results I should expect. He really went above and beyond my expectations! My carpets looked great, my apartment smelt fresher, and the carpets felt soft and clean after they had dried. I am very happy with the results.
Seemed very thorough in cleaning. Dries quickly. The men were genuinely interested in my feedback on each room.
Service cleaned a walk path that was very obviously dirty and the house, which is for sale, will show very nicely.
My tile is super clean now and I liked the cleaning solution you sell.
Of course, no residue...But also the crew was very attentive and took the time to explain what they were doing and if/when they found problem areas. They were kind and professional and impressive.
EVERYTHING! GOOD TELEPHONE SERVICE WHEN MAKING APPOINTMENTS. PROMPT AND FRIENDLY TECHS AND WELL TRAINED, TOO. BRIAN AND TYRONE WERE PROFESSIONAL, EFFICENT AND HELPFUL.
(WON'T HOLD IT AGAINST BRIAN THAT HE IS A DALLAS COWBOYS FAN. I'M A STEELER FAN LIKE TYRONE)
Gets the job done - my carpet is very clean.
fasr service, fair price, carpet looks good
quality on both counts, Brian and Tyrone did an excellent job!
Carpet drys fast and looks great.
THE PRODUCT DID WHAT OTHER BUSINESS' I'VE USED I'M VERY HAPPY
The service tech "Dillon" was there on time, very polite. To say outstanding job would be an under statement!! I have told friends and family how impressed we were with the service from Zerorez and highly recommend there service. We were extremely please with Zerorez. They brought new
life to our dying carpet, saving us a lot of money. John jay and Rich were on the spot with Zerorez.
The end results were great
The carpet is clean and soft.
It did not take long....all cleaned up when he left
Keith and Kevin were outstanding! They were very professional, extremely thorough, and our carpets look amazing! I'm looking forward to scheduling my new appointment, so I can get our stone floors cleaned as well, and I'm really happy to now be using the Zerorez Empowered Water for my routine cleaning needs. Thanks guys!
very friendly customer service with phone and tech was on time and did a very good job on the carpet do where it looked brand new. Will use zerorez in future and tell everyone I know to use them.
I am an environmentalist and I have chemical sensitivities so your chemical-free approach is awesome and much appreciated! Great service too!
No soap and smells clean and you can see the difference.
Price for outcome seems a little high
The techs showed up with a very positive attitude. I was very satisfied with the work and the employees that came and did the job. I would recommend Zerorez. Thank you again.