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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals for cleaning and your field staff is extremely professional.
The carpet is soft and clean. Ther service was great, the service man was here on time and was polite. I would recommend ZEROREZ to anyone and to come back again. thanks
Your cleaning system is superior to any I have used, and t 68 I have used a lot. I like the way my carpet feels and smells. It smells clean not like wet dirt. Some companies use so much water that they can't possibly get out that its is dry,its crunchy and smells like what a construction site smells like after they spray water to keep the dust down. Associates are always great, and so are the associated that make the appointments. Will never use anyone else - unless your not located there. My sister lives in Talent Oregon and there is no Zero res. Thanks again for my new carpet
No soap scum, just a nice soft citrus smell. Dries faster! Eddie who did ours was dressed very nice, friendly and professionally. Always put on boots when he entered the house. and then asked if we would like booties if we needed to walk to a shampooed room. I would give Eddie a 10 all round!
The carpet seemed cleaner than when I have had other carpet cleaning companies s come out. And they cleaned my husbands dirty recliner and it looked awesome! I didn't think it was possible to get it looking your again!
With 5 grandchildren, who visit often, we expect accidents to happen on our carpet. Until we started using Zerorez, a couple of years ago, our stained carpet could never "really" get cleaned by other companies.
On time. Very professional and my carpets came out very clean
Cleans beautifully without leaving a residue.
Very courteous and explained thoroughly what he would be doing.
The fact that I didn't have to do it
carpet was almost dry
very professional and courteous
I particularly liked the service provided by the two service technicians provided. I had several special requests for the service technician. All of which were met, and exceeded my expectations.
the carpet cleaning was ok the tile was poor had streaks all over after drying and think your pricing is to high
The service tech was very friendly, and did a great job.
did the job well
Your people showup on time, are very courteous, and they do a great job cleaning the carpets.
I like the fantastic job you do on the carpets. It made them look like new.
Everyone on your staff from start to finish was a pleasure to deal with.
The technicians were on time, friendly, and informative. The carpet was cleaned well and we would recommend their services to others.
The process seems superior to other carpet cleaning processes.
I was disappointed because I thought that the pee smell would be gone because I have 2 small dogs and it still there as of today actually a little stronger than normal .. I really thought i would be using you guys moving forward but thats not the case unless someone with your company made it right and actally recleaned it to make the smell go away . I really wish your guys product worked
I was very happy with the sevices. My house didn't smell of harsh chemicals and it dried very fast!
on time, carpet was clean, employees were friendly
My carpets are light beige and they look brand new after 10 years. And tile looked unbelievable, almost like shades lighter there was so much dirt on the floors before.
Nafa the technician was a very pleasant young man and did a great job cleaning two recliners, the carpets look great as well, a very hard working technician.
Like that the product is non toxic. Technician was clean, friendly and knowledgable
I like the fact that they did not try to upsell me. The whole staff was kind and polite. on time also
carpets aren't soaked when the treatment is completed. With the protectant, subsequent cleanings get out more dirt

Like that process doesn't involve chemicals. Technicians were very friendly, on time, knowledgeable and accommodating to our schedule.