Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84508 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2014 — Rated 7 out of 10 by A.L. Zerorez Phoenix
What could we do to improve?

you are short charge is ridiculous. It sounds like nickel and dime.getting rid of that I think you would do fine

Report a concern   July 6, 2014 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean and did not take long to dry.

Report a concern   July 6, 2014 — Rated 10 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

The carpet technologist Joe was very professional and pleasant. My carpets look and feel great.

Report a concern   July 6, 2014 — Rated 10 out of 10 by Wendy Seifert Zerorez Phoenix
What do you like about our products and services?

Our carpets look great and the technician was very professional.

Report a concern   July 6, 2014 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez was able to accommodate me with a same day appointment. This was very convenient for me. This is my second time using Zerorez for services in my home and would highly recommend them to anyone. I was very pleased with my technician and felt he was thorough in his cleaning of my couch. Thank you!

Report a concern   July 6, 2014 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great

Report a concern   July 5, 2014 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

They work well on our old carpet.

Report a concern   July 5, 2014 — Rated 10 out of 10 by Elaine Larsen Zerorez Phoenix
What do you like about our products and services?

The fact that the whole process was stress free from pressure to the thorough cleaning without harsh chemicals, so we had soft fresh carpets.

Report a concern   July 5, 2014 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Our service man was polite,explained everything and did a great job. He was courteous and thorough. Great

Report a concern   July 5, 2014 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The product works very well & the person who did the cleaning was friendly & efficient.
Overall it was a good experience.

Report a concern   July 5, 2014 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, no soaps!

Report a concern   July 5, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I like that there is no chemicals that are left on the carpet, and yet the carpets come out clean and fresh smelling.

Report a concern   July 5, 2014 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like the friendly staff throughout the whole process, and the fact that I can see instant results.

Report a concern   July 5, 2014 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Great service, well executed plan, terrific end result.

Report a concern   July 5, 2014 — Rated 10 out of 10 by J.A.S.S. Zerorez Phoenix
What do you like about our products and services?

the carpet was dry in about 3-4 hours and was not stiff.

Report a concern   July 5, 2014 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

2 things: the simplicity of your service and the integrity with which you provide it. It's definitely more expensive than anyone else's carpet cleaning services that I've used, but it's better and simpler. I love the way my carpets look and feel after your cleaning is done. In the past, carpet cleaning services I've used have been a little sloppy, a little unprofessional, and a little unsatisfactory: they always left my carpets feeling stiff and gunky. With your services, my carpets become softer, cleaner, and gunk-free.

Report a concern   July 4, 2014 — Rated 10 out of 10 by Lorianne Rosengarten Zerorez Phoenix
What do you like about our products and services?

The service technicians were outstanding! Very professional, extremely thorough and super detail oriented. This is by far the best carpet cleaning we've ever had in the 6 years we've lived in our home. I love that there is zero chemical used to clean. It's shocking how fast it cleans too! I've already told my 2 sisters and husband that I only want Zerorez cleaning my carpets!

Report a concern   July 4, 2014 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals used; quality service

Report a concern   July 4, 2014 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Effective cleaning. Appointment system is easy, reliable. Friendly technicians who don't try to upsell.

Report a concern   July 4, 2014 — Rated 1 out of 10 by V.P.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They scratched my newly painted walls. The carpets still smell it took them less than 45 minutes. No good at all!!!

Report a concern   July 4, 2014 — Rated 9 out of 10 by D.A.P.F. Zerorez Phoenix
What do you like about our products and services?

Customer relations, Prompt arrival time.

Report a concern   July 4, 2014 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Our floors and grout cleanliness turned out way above our expecations.

Report a concern   July 4, 2014 — Rated 8 out of 10 by A.A. Zerorez Phoenix
What could we do to improve?

lower the price of your zerorez water solution. $50?? come on.

Report a concern   July 3, 2014 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Product is excellent service awesome! Technician was extremely professional and very helpful!

Report a concern   July 3, 2014 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

The servicemen were professional and did a great job.

Report a concern   July 3, 2014 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

timely efficient professional

Report a concern   July 3, 2014 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Great service - the service tech was professional and courteous. Carpets look great!

Report a concern   July 3, 2014 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

clean smell, no chemicals. Courteous workers explained everything, and demonstrated.

Report a concern   July 3, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The carpets look and feel new.
The Technician was neat, clean, courteous and very profession.

Report a concern   July 3, 2014 — Rated 9 out of 10 by M.S.A. Zerorez Phoenix
What do you like about our products and services?

Freshness


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