Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85331 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2014 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   September 10, 2014 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

No odor, very clean. Dried quickly. Carpet is like new!

Report a concern   September 9, 2014 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly. Time was as quoted so

Report a concern   September 9, 2014 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

I didn't like the fact that the carpet is so wet when finished. Also I notice we have a 2inch wide shading stripe in every room cleaned!

Report a concern   September 9, 2014 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Promptness, Cleanliness, Courteous

Report a concern   September 9, 2014 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

The end result was beyond our expectations! Thrilled with the fact that our white carpet looks white again and is soft under foot.

The representative was thorough, professional and did an overall great job.

Report a concern   September 9, 2014 — Rated 6 out of 10 by C.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I guess I expected more. Technician started in back bedroom and it looked amazing. He worked miracles in there but by the time he got to the last room the family room I felt like it was a quick once over. I have renter rug doctors that I personally used and it did a better job on the family room.

Report a concern   September 9, 2014 — Rated 10 out of 10 by Nancy Temoyan Zerorez Phoenix
What do you like about our products and services?

Carpets are cleaner than with other methods. We have three dogs so carpets can get very dirty, and Zerorez makes them look new again.

Report a concern   September 8, 2014 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

The carpet feels so clean! Looks fantastic!

Report a concern   September 8, 2014 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

When you cleaned our house you did a great job and very professional. When we ordered more water, which works really well, you delivered it in great time. Thank you

Report a concern   September 8, 2014 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

I Love ZEROREZ! My carpets look amazing. C.J. was our carpet cleaner & he was so nice &
very knowledgeable about all products & services. I was so impressed I purchased the zero
water for my self & will continue to buy more!

Report a concern   September 8, 2014 — Rated 10 out of 10 by Desiree Stockton Zerorez Phoenix
What do you like about our products and services?

The carpets in my new house are bright & fresh thanks to Zerorez!

Report a concern   September 8, 2014 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The tech was very polite and professional and really did the extra effort to ensure our tile and carpet was fully cleaned.

Report a concern   September 8, 2014 — Rated 10 out of 10 by Anita Melendez Zerorez Phoenix
What do you like about our products and services?

This was the first time having my carpet cleaned the technician / Craig Kreinke was very friendly and helpful with all my questions and did a awesome job. I would highly recommend this company to all my friends and co-workers. Thanks again for a excellent job!

Anita Melendez

Report a concern   September 8, 2014 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Almost no smell, quick to drive, and the techs were very professional, nice, informative, and very efficient and fast.

Report a concern   September 8, 2014 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Customer service, results, scheduling, personnel

Report a concern   September 7, 2014 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Great team and explained everything.

Report a concern   September 7, 2014 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

everyone very helpful. service man did a very good job cleaning my furniture. I love that you do not try to up-sell me!!!

Report a concern   September 7, 2014 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great!

Report a concern   September 7, 2014 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

The carpet was very dirty, and after it dried, it looked like new. The technician, Able, was professional and polite and very helpful in calculating the cost of my floors for his next visit. I am very pleased with Zerorez and their customer service. I have already recommended them to my friends.

Report a concern   September 7, 2014 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

did a good job on the carpet looks good.

Report a concern   September 7, 2014 — Rated 9 out of 10 by Donna Butler Zerorez Phoenix
What do you like about our products and services?

You guys always do a good job and the technicians are always pleasant.

Report a concern   September 7, 2014 — Rated 10 out of 10 by Lidia Heinz Zerorez Phoenix
What do you like about our products and services?

I like that hard chemicals are not used and quick dryness.
Spots gone. Great service and on time. Thank you!

Report a concern   September 7, 2014 — Rated 10 out of 10 by Chantell Malone Zerorez Phoenix
What do you like about our products and services?

No chemical smell GREAT customer service thanks Mike and Keith!!

Report a concern   September 7, 2014 — Rated 9 out of 10 by I.G. Zerorez Phoenix
What do you like about our products and services?

The professionalism and prompt service.

Report a concern   September 7, 2014 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

No soap film left on the carpet.

Report a concern   September 7, 2014 — Rated 10 out of 10 by Judy Junge Zerorez Phoenix
What do you like about our products and services?

Cleaned my carpet very well and i liked the sample I got to try on my mirrors. Very nice product. Very happy with the results and would use your product again. The Zero Rez employee was very nice, polite and helpful. On time and explained everything very well.

Report a concern   September 7, 2014 — Rated 10 out of 10 by Barbara Moss Zerorez Phoenix
What do you like about our products and services?

The result of using Zerorez on our carpets is so spectacular that we have decided not to replace our carpets at all. And your technicians were outstanding in every way.

Report a concern   September 7, 2014 — Rated 4 out of 10 by D.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

we had pet stains, urine, and my bedroom smells like urine now, we paid extra for the pet neutralizer, I guess it's called.

Report a concern   September 7, 2014 — Rated 10 out of 10 by Kay Kumar Zerorez Phoenix
What do you like about our products and services?

I requested service on the same day I called for an appointment and I was pleasantly surprised that you were able to accommodate that. Your staff is wonderful-the customer service rep, Lindsey, who set up my appointment was friendly and courteous. The service tech., Steve was on time. There were no high pressure sales or hidden costs upon arrival.
He was very professional, efficient and thorough. The job was completed in a timely manner.
I am extremely pleased with your service and I've been telling all my friends about you!


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