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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, prompt, efficient! Great work!
Most of the grime in my grout cleaned up and I didn't think that was possible.
Mike was very professional and did a great job.
First name removed
Beat competitor rates. A bit high for just needing 1 room.
1) Constant contact prior to service
2) On day of service, I was given an option for an earlier start time. Worked out better for me.
3) Charles did a great job explaining the service, was efficient, removed an "impossible" stain and helped with some minor requests.
4) As advertised, carpets are new again and NO crunchy residue.
All of them I am a repeat customer
Not sure what you can do to make it right but I already wrote you an email about what I was disappointed with.
everything
Technician was on time, friendly, very knowledgeable and hard working. The carpet had not been cleaned in three years. Didn't have stains as much as ground in dirt in well worn traffic areas. Can't get over how good it looks after the cleaning. Also, no odors from chemicals. Just very pleased with the whole experience.
This review was written by
Ann FitzGerald
10264 W. Ross Ave.
Peoria, AZ 85382
where the work was done and paid for by me.
Thanks to your product and service, I can actually see the original color of my carpet!
Honest trustworthy employees and thorough cleaning
Friendly and knowledgeable technicians. Oh and the floors look and smell great!
Service was fast and friendly.
Prompt scheduling and arrival for appointment time. Prices seem reasonable.
The staff was extremely friendly and courteous. The technician was promp, helpful and friendly, and my carpets have never been given a better cleaning!
Carpet is always beautiful after your service. Always courteous service
We are very impressed with the carpets being very clean now. There was no wet dog smell afterwards and absolutely no residue on our feet.
The technician, John was very professional, courteous and respectful. Overall very happy and there is no hype in the Zerorez advertisements; it's all true and then some.
A happy and now loyal customer,
Christian G.
everything
Your staff is professional and not pushy. The house smelled so fresh after the carpets were done. A job well done.
You do a fine job in a timely manner.
Floors look clean and the carpet fibers remain soft as new
clean smelling, quick and efficient service call.
Your technician was very friendly and helpful
I like the fact that you only use the empowered water and no chemicals on the carpet and gets exceptionally clean!
The guys were professional and helpful. It was very interesting to watch them clean the area rug, and they did a great job with a weird stain.
Our carpet was not cleaned as well as it should have been. We are really disappointed with that. The time looks good, but the technician didn't get all the way up to the carpet line and next to the cabinets In the kitchen so there are dark areas along the edges. I would love for someone to redo the carpet and get the missed areas on the tile.
The fact that there is no residue. The service was promt. The technician did a great job. Very friendly
Very professional staff on phone and in our home. The quality of the cleaning was excellent.
Efficient, on time, quality service.
Carpet appears to be much cleaner than when other companies have cleaned our carpets.
Great work and priced right