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based on 85331 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No odor, very clean. Dried quickly. Carpet is like new!
Very professional and friendly. Time was as quoted so
I didn't like the fact that the carpet is so wet when finished. Also I notice we have a 2inch wide shading stripe in every room cleaned!
Promptness, Cleanliness, Courteous
The end result was beyond our expectations! Thrilled with the fact that our white carpet looks white again and is soft under foot.
The representative was thorough, professional and did an overall great job.
I guess I expected more. Technician started in back bedroom and it looked amazing. He worked miracles in there but by the time he got to the last room the family room I felt like it was a quick once over. I have renter rug doctors that I personally used and it did a better job on the family room.
Carpets are cleaner than with other methods. We have three dogs so carpets can get very dirty, and Zerorez makes them look new again.
The carpet feels so clean! Looks fantastic!
When you cleaned our house you did a great job and very professional. When we ordered more water, which works really well, you delivered it in great time. Thank you
I Love ZEROREZ! My carpets look amazing. C.J. was our carpet cleaner & he was so nice &
very knowledgeable about all products & services. I was so impressed I purchased the zero
water for my self & will continue to buy more!
The carpets in my new house are bright & fresh thanks to Zerorez!
The tech was very polite and professional and really did the extra effort to ensure our tile and carpet was fully cleaned.
This was the first time having my carpet cleaned the technician / Craig Kreinke was very friendly and helpful with all my questions and did a awesome job. I would highly recommend this company to all my friends and co-workers. Thanks again for a excellent job!
Anita Melendez
Almost no smell, quick to drive, and the techs were very professional, nice, informative, and very efficient and fast.
Customer service, results, scheduling, personnel
Great team and explained everything.
everyone very helpful. service man did a very good job cleaning my furniture. I love that you do not try to up-sell me!!!
Our carpets look great!
The carpet was very dirty, and after it dried, it looked like new. The technician, Able, was professional and polite and very helpful in calculating the cost of my floors for his next visit. I am very pleased with Zerorez and their customer service. I have already recommended them to my friends.
did a good job on the carpet looks good.
You guys always do a good job and the technicians are always pleasant.
I like that hard chemicals are not used and quick dryness.
Spots gone. Great service and on time. Thank you!
No chemical smell GREAT customer service thanks Mike and Keith!!
The professionalism and prompt service.
No soap film left on the carpet.
Cleaned my carpet very well and i liked the sample I got to try on my mirrors. Very nice product. Very happy with the results and would use your product again. The Zero Rez employee was very nice, polite and helpful. On time and explained everything very well.
The result of using Zerorez on our carpets is so spectacular that we have decided not to replace our carpets at all. And your technicians were outstanding in every way.
we had pet stains, urine, and my bedroom smells like urine now, we paid extra for the pet neutralizer, I guess it's called.
I requested service on the same day I called for an appointment and I was pleasantly surprised that you were able to accommodate that. Your staff is wonderful-the customer service rep, Lindsey, who set up my appointment was friendly and courteous. The service tech., Steve was on time. There were no high pressure sales or hidden costs upon arrival.
He was very professional, efficient and thorough. The job was completed in a timely manner.
I am extremely pleased with your service and I've been telling all my friends about you!

Great customer service.