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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech knew what he was doing. Very friendly. Suggested additional pet service, but did not push it on me. He worked quickly and did a great job. We have several dogs, and in spite of the good job that was done, the landlord said she smelled 'dog' in 2 of the rooms. I spoke with a lady named Rai (sp) on the phone, and she was super helpful. A tech came back out and re-treated 2 rooms at no charge, even though only one of them had originally received the 'pet' treatment. Rai took care of contacting the landlord to set up a new appointment for the re-treatment and followed up to see if the odor had been taken care of. This is the second time we have used Zerorez and will definitely use them in the future!
I have been hearing about this company for quote a while, from the radio station I listen to (104.7), so when it came time to address the carpets in our home they were the first people I thought of. I was not at all convinced, they, or any similar company, would be able to get rid of the pet stains in one of our rooms. They proved me wrong and I am extremely happy with the result. I am a customer for life.....
Nick was courteous, prompt, and was knowledgeable.
Quality work
Clean and odor free
I like cleaning without chemicals
its natural
The technician was friendly, he came within the time alotted. The product seemed to work on the stains.
The carpet looks clean in all areas, but the smell that remains is very unpleasant. They are giving off a smell of dirty, stale water. I was hoping it would resolve once they dried and it has been two days and it remains.
Fast an efficient. Up front about everything from the beginning. Sales associate on the phone was very nice and clear. Carpet cleaning associate was so kind! I didn't feel uncomfortable with a stranger in my home.
Technicians are always professional and friendly. I like not using soaps and chemicals. Carpets are clean.
Your Team was prompt, on time and efficient. There was no pressure to do any add on services once the Technician arrived and, most importantly, the carpets and couch look
awesome !
Hard and friendly technicians. All the products that have been recommended to me that I used have done what was explained to me.
Mrs. Shapiro did an awesome job at getting my carpet to look add new add possible. I will definitely be recommending zerorez to my friend's and family.
Be upfront about your price structure in your ads.
Nice to find a company that doesn't use chemicals.
What I didn't like was that your initial email to me states your techs don't move furniture. This time it wasn't an issue, since I hadn't moved in yet. But next time it might be an issue.
Tech did a good job on an old carpet. He was clean, on time, polite. Everything went smoothly.
I like the fact that you don't use chemicals. The gentlemen that cleaned my home were very professional and considerate. I am definitely a future customer!
Natural quality of the product.
The representatives are very nice and customer-service oriented. I had to reschedule at the last minute and there wasn't a problem (the tenant wasn't ready, although she had been notified of the date).
the cleaner was quick, thorough, and informative
The work was good but it was just too much upselling.
Safe to use around pets
Service was great and products cleaned carpet nicely and no odor!
Great Job!!
I really like that you don't use chemicals unless requested. My wife has asthma and a chemical free environment is importent.
Guys arrived on time... Were very efficient and explained all the options for my needs. Took the time to protect my newly painted walls with guards (which no carpet cleaner has ever done!). When completed the carpet looked absolutely beautiful.... I am so pleased with their work and will definitely use again.. Nice iob!
Always on time and complete the service in a timely manor, the floors have always come clean and the technician is always friendly.

Excellent service. Loved the whole experience.